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Reviews of Hôtel ibis Strasbourg Centre Petite France

3 out of 5
Hôtel ibis Strasbourg Centre Petite France
18, Rue du Faubourg National, Strasbourg, Bas-Rhin

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 539 reviews" "
Rating 8 - Good. 262 out of 539 reviews" "
Rating 6 - Okay. 96 out of 539 reviews" "
Rating 4 - Poor. 31 out of 539 reviews" "
Rating 2 - Terrible. 12 out of 539 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, great for single travellers, very worth the price. The area was very quiet at night even if your room is on the first floor. They also offer luggage storage after checkout which is very nice of them! Overall a great experience and loved Strasbourg!
Stayed 1 night in Mar 2024
Response from La Réception - Ibis Strasbourg Centre P.France on 15 Apr,2024
Dear Susan Zhou, We're delighted to hear you found our rooms clean and suitable for single travelers, with excellent value. It's wonderful that you enjoyed the quietness of our location at night and appreciated our luggage storage service. We hope to welcome you back soon to continue exploring Strasbourg!Warm regards,Ibis Strasbourg Centre Petite France

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location only 400m from main train station. The is a tram station outside, lots of cafes, bars and restaurants. Room was clean and quiet!
Stayed 3 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
Clean, great location, helpful staff and a good breakfast. The room had a strange layout, was small and quite cramped. But overall, happy with the hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Cilia Maria, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Christmas market areas of Strasbourg. Clean and generally comfortable.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Experienced power shortage and cold shower
Stayed 2 nights in Dec 2023

4/10 Poor

Philippe Jr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

DEJA

Stayed 2 nights in Dec 2023

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ambre - Front Desk on 8 Nov,2023
Nous vous remercions d'avoir pris le temps de noter notre hôtel !Nous espérons pouvoir vous recompter parmi nos clients lors d'un prochain voyage à Strasbourg !

8/10 Good

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean. Nice staff.
Stayed 2 nights in Sep 2023
Response from Ambre - Front Desk on 8 Nov,2023
Dear Elias,Thank you for taking the time to leave your review.We are delighted to know that you enjoyed your stay with us.See you soon in our Hotel!

8/10 Good

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strasbourg happy stay!
Great location, 5 minutes walk from the train station and 5 minutes to Petite France. Very helpful staff, very clean and the breakfast was fine, fresh leaf tea, pastries and hot options. Rooms are compact but fine for a short stay. Very clean throughout.
Stayed 3 nights in Sep 2023
Response from Ambre - The front Desk on 8 Nov,2023
Dear Stewart,We thank you for your feedback.We are delighted to read that you appreciated the quality of our breakfast.The Ibis Hotel Center Petite France team would be delighted to welcome you back among its customers during your next trip to Strasbourg!

8/10 Good

Marlina

Liked: Staff & service
Disliked: Property conditions & facilities
A friendly receptionist let us check in earlier, thank you. The Room, Bed & shower need to be renewed. Location close to every thing you need to see.
Stayed 1 night in Jul 2023
Response from Front Office Team on 6 Sept,2023
Dear Marlina De Maddalena,We are delighted to hear that you liked the location of the hotel and its receptionist. We apologize for the inconvenience caused by the rooms. We do hope that you had a pleasant stay.Best regards,

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms were clean and they offered a great variety of foods for breakfast. I would stay there again.
Stayed 3 nights in Jul 2023
Response from Front Office Team on 6 Sept,2023
Dear Carrie Umland,We are delighted to learn that you enjoyed your stay. We hope to see you soon.Best regards,

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Ibis Strasbourg Center Petite France
After being a little disappointed on arrival, I started to find the hotel friendlier. It is simple, has few amenities but it works! Place is clean, bed comfortable, bathroom good too. Breakfast was great. So in the end, I enjoyed my stay there. Location is close to all the places to visit in old town, though the block where it is, is a little dingy. That's what put me off on arrival. But it is not unsafe. I didn't bring a car but there was a garage in the back which seemed very easy to use. All in all, good price for a good stay!
Stayed 2 nights in May 2023
Response from Achraf - Front Office Team on 19 Jul,2023
Dear Msz. Denise Danree, We are glad you share your experience of your stay with us. We take time to discover a friendly place, so we are happy that you've found our hotel friendly as well. We hipe to see you soon when you come back to Strasbourg. Best wishes,

10/10 Excellent

Romel

Stayed 1 night in Dec 2022

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for walking strausburg and 10 minutes to the train station
Stayed 2 nights in Jul 2022

4/10 Poor

Guy

Travelled with group
Liked: Cleanliness, staff & service
Very noisy from the tram so got minimum sleep, room was very small, shower was horrible and flooded entire bathroom when in use. Aircon kept turning off so the room was very hot.
Stayed 1 night in Jul 2022

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much!
Stayed 1 night in Apr 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Strasbourg
Fairly average room but clean and pleasant and a good location. The staff were extremely helpful and went out of their way to help us locate tyre services open on a Sunday when we had a puncture. I didn't realise that 'self-parking' means no parking so I would recommend looking up where to park beforehand as it took us quite some time to find 24 hour parking and our sat nav didn't recognise all the no entry/one way streets
Stayed 1 night in Sep 2020

8/10 Good

Alain

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and sleek design. The breakfast was good and the staff are multilingual and nice. I enjoyed my stay here. Also, the parking is great, it’s right on the property and you can get to your car easily.
Stayed 1 night in Feb 2020

10/10 Excellent

Narin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent friendly staff!
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

4/10 Poor

SIU YUEN

Stayed 1 night in Dec 2019

6/10 Okay

Elvin

Travelled with family
Stayed 1 night in Dec 2019

10/10 Excellent

Catriona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas markets visit to Strasbourg
My daughter and myself stayed here to visit the Christmas markets and catch up with my son on his Erasmus year in Strasbourg. Great location. Very close to the railway station. Just over the bridge and we were on the Grand Ile where the markets and tourist attractions are to be found as well as the many shops and great restaurants. Great hotel. Would return here again for location and all round nice hotel.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Location. Tram stop right outside and walking distance to centre No complementary tea and coffee
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Mikulas

Disliked: Cleanliness
Could be cleaner
The hotel could be much better if they would clean it properly. It was a bit disappointing. The room was a bit small, but that is fine.
Stayed 1 night in Oct 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room for an overnight stay
Room was comfortable but on the small side. The bathroom was also small & the toilet was directly behind the door.
Stayed 1 night in Sep 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour!
Bien situé, près de la gare. Sur 4 nuits, une soirée très bruyante car près des restaurants et bars ouverts à l’extépieur.
Stayed 4 nights in Sep 2019

8/10 Good

Robert

Stayed 1 night in Sep 2019

8/10 Good

Rita

Liked: Cleanliness, staff & service, room comfort
Basic but well located
Basic Ibis hotel room (price is justified by the hotel' location, it by the comfort or equipment quality). Unfortunately some guests were really loud and annoying...
Stayed 1 night in Aug 2019

10/10 Excellent

David

Stayed 2 nights in Aug 2019

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills budget stay but in great location
Location: nearest tram station Faubourg National. About 10min walking distance from the main train station (Gare de Strasbourg). Short walking distance to the Old Town. Local amenities: good boulangerie few doors down for a morning croissant and hot coffee. also has nearby halal grocery store. walking distance to Petite France and Homme de Fer with all its shops. Room amenities: very basic simple room. a bit small but this is ibis budget. room was otherwise clean with daily room service to clean the room. No hot kettle/complimentary tea or coffee provided. If you want hot water, you have to go downstairs to the breakfast area to help yourself to the cups and the hot water. No safe provided so we locked up our valuables in our luggages. No refrigerator to keep your water cold or to keep your wine/cheese. The towels had stains on it but the sheets were clean. Wifi signal worked well. Hairdryer and combination shower gel provided. The walls are really quite thin so if you're a light sleeper, do bring along some earplugs as you can easily hear other guests walking around in their room or taking their shower. Service: No room service where they bring stuff to your room actually provided as this is budget but the staff are very friendly and helpful. Free local map provided and we were given a free tram ticket (allows up to 2-3 travellers) that was given to the hotel staff by a previous guest. They also helped us in securing a restaurant booking.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Hotel is old and rooms are so small. Location is good close to main train station. Room not cleaned as I expect it.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

MO SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Near main train station and le petit France! Loads of good food nearby! Will come again if I visit Strasbourg!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Phil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking place is so narrow and the bathroom is the worst, shower booth has the horrible drainage. The lady at the front deck is very rude and unpleasant.
Stayed 1 night in Jul 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City was nice to visit, hotel was in a good spot and reasonably priced, and somewhere safe to park 👍
Stayed 1 night in Jun 2019

6/10 Okay

YANKI

Typical Ibis hotel
It's an ok and very typical Ibis. Value for money
Stayed 1 night in Jun 2019

8/10 Good

Janick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location/Price
Very well located, great insights into what to visit and places to eat.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. I only wish the shower in our room had a full door because I felt bad that the water was getting on the floor. Otherwise really great stay
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice, but very noisy on the street.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good proximity to the main train station and Petite France
Stayed 1 night in Dec 2018
Response from Clara on 20 Dec,2018
Hello dear guest, Thank you for sharing about Ibis Strasbourg centre Petite France. We hope the good localisation allowed you to visit our beautiful city and of course the famous Petite France. It's will be a real pleasure to welcome you again. Best regards, Clara at the reception.