Hotels near Sulphur Banks

"WiFi could be improved significantly. Staff is very friendly, helpful, and accommodating. "

"The plumbing under the kitchen sink was broken which made the kitchen sink unusable. Tap water was not potable and there was no mention of this in the description when we booked. One pillow was missing a pillow case. Some of the dishes in the cabinet were dirty. "

"Hotel was in good location in Hilo. From other reviews, they state this is the nicest hotel in Hilo. I would agree with that assessment, though the property could use a refresher. The area this hotel is located in is a bit rundown, homeless in the area. The hotel next door is shuttered which gave the area an abandoned feel. But I am not sure if there are any better areas in Hilo since it is a smaller town/city. Some food options in walking distance but I would recommend driving into town for better spots. The rooms were as expected, clean and kept up. The front staff were very friendly and accommodating, you’ll even see local cats strolling in and out of the property and lobby. We could possibly stay here again if visiting Hilo. It is about a 40 minute drive to Volcanoes National Park which is the reason for our visit to the East side of the big island. Do note, if you plan to self park, the lot is located across the street at the golf driving range. If you plan to arrive late in the evening, I would pay to valet since the surrounding area is a little questionable. The lighting in the dirt lot is poor. "

"Big and beautiful room…"

"We adored the little rainbow falls rainforest cabin. We have been travelling for about two weeks and it was time for a short retreat before continuing our adventure in the Hawaiian islands. Luckily for us, the volcano erupted, and we got to sit on the front porch listening to the rumble in the distance after having seen the start of the eruption that morning at the rim restaurant before they evacuated everyone."

"Nice ocean view!"

"Beds are so comfortable. Lovely grounds , spa is great with hot tub and sauna that you can reserve for private time. Birds can be noisy but you get used to them and actually look forward to hearing and seeing them around the property. "

"Rooms were clean and comfortable. Kitchen area could have been cleaner especially the dirty refrigerator. Excellent location to National park. Few restaurants in the area but very good food. For the price, I would visit again. "

"Clean room, comfortable beds. Our only complaint was that we wanted to extend our stay by another night and the front desk could not do it without waiting for the reservation staff to arrive which wasn't to happen until 10am. Essentially we had to pack up, check out and be checked back in later. Needless to say we did not stay. "