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Barceló Royal Beach – All Inclusive

5.0 star property
Travelers enjoy horseback riding adventures, relaxing spa treatments, and international dining at this all-inclusive beachfront paradise

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Guests at Barceló Royal Beach – All Inclusive enjoy a full Sunny Beach getaway. Ride horses on scenic trails or book facials at Paradise Spa. The resort offers international cuisine at two restaurants, with refreshing drinks at the poolside bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room (Deluxe)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room (Deluxe)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Pool View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Pool View

Resort view

Apartment, Pool View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Sofa bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Separate bedroom
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Separate bedroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Pool View (2 Adults + 1 Child)

Resort view

Apartment, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Sofa bed - double
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Pool View (2 Adults + 2 Children)

Resort view

Apartment, Pool View (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Sofa bed - double
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Sea View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Separate bedroom
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Sea View (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Separate bedroom
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Sea View (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Apartment (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Apartment (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Apartment

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Pool View (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed
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About the area

Located in Sunny Beach, Barceló Royal Beach – All Inclusive is connected to a shopping centre. The area's natural beauty can be seen at Sunny Beach and Venid Beach, while Action Aquapark and Luna Park are popular local attractions. Travelling with kids? Don't miss Aqua Paradise. Waterskiing, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Nessebar travel guideOpens in a new window
Map
Resort Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 3 min walk - 0.3 km
  • Luna Park - 7 min walk - 0.6 km
  • Action Aquapark - 8 min walk - 0.7 km
  • Platinum Casino - 13 min walk - 1.1 km
  • Casino Hrizantema - 15 min walk - 1.3 km

Getting around

  • Bourgas (BOJ) - 36 min drive

Restaurants

  • ‪Playa Beach Bar - ‬6 min walk
  • ‪Chaika Beach Hotel Sunny Beach - ‬3 min walk
  • ‪KFC - ‬3 min walk
  • ‪Родопски чанове (Rodopski Chanove) - ‬7 min walk
  • ‪Restaurant Shanghai - ‬3 min walk

About this property

Barceló Royal Beach – All Inclusive

Luxury all-inclusive hotel near Sunny Beach
Located close to Luna Park and Action Aquapark, Barceló Royal Beach – All Inclusive provides a poolside bar, a free daily manager's reception and concerts and live shows. Indulge in a deep-tissue massage, a facial and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a shopping centre on-site.
Other perks include:
  • 3 outdoor pools and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • A free casino shuttle, self-parking (surcharge) and an electric car charging station
  • Coffee/tea in reception, a TV in reception and multilingual staff
  • Books, a banquet hall and beach umbrellas
Room features
All 241 rooms boast comforts such as furnished balconies and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch HDTVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and fridges

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Premium soft drinks included
Room service during certain hours
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Spa facilities
Limited spa services
Children's club

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

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Rome Palace Deluxe
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free casino shuttle
  • Free shopping centre shuttle
  • Secured, covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cape Emine
  • Chefs Buffet
  • Lobby Bar
  • Mako Sports Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • 4 hot tubs
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (1,937 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Lifeguards
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 September and 24 May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (return, maximum occupancy 5)
  • Covered self-parking fee: EUR 15 per day
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Royal
Barcelo Royal Beach
Barcelo Royal Hotel
Barcelo Royal Hotel Beach
Royal Barcelo
Royal Barcelo Beach
Royal Beach Barcelo
Barcelo Hotel Sunny Beach
Barcelo Royal Beach Hotel Sunny Beach
Barcelo Royal Beach Sunny Beach, Burgas Province, Bulgaria
Barcelo Sunny Beach
Barceló Royal Beach Hotel Sunny Beach
Barceló Royal Beach Hotel
Barceló Royal Beach Sunny Beach

Frequently asked questions

Does Barceló Royal Beach – All Inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. The swimming pool is closed seasonally each year from September 30 until May 24.

Is Barceló Royal Beach – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Royal Beach – All Inclusive?

Self-parking is available for EUR 15 per day.

What time is check-in at Barceló Royal Beach – All Inclusive?

Check-in start time: 2 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Barceló Royal Beach – All Inclusive?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Barceló Royal Beach – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Are there all-inclusive benefits at Barceló Royal Beach – All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include water fitness classes.

Where is Barceló Royal Beach – All Inclusive located?

This family-friendly Nessebar hotel is located near the airport, within a 10-minute walk of Sunny Beach and Luna Park. Action Aquapark and Platinum Casino are also within 15 minutes.

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Reviews

Barceló Royal Beach – All Inclusive Reviews

7.4

Good

7.4

Cleanliness

8.6

Location

7.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 140 reviews
Rating 8 - Good. 46 out of 140 reviews
Rating 6 - Okay. 32 out of 140 reviews
Rating 4 - Poor. 11 out of 140 reviews
Rating 2 - Terrible. 10 out of 140 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the money
Stayed 5 nights in Jun 2025

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is really good and I would of rated it excellent if it wasn’t for the dirty pool area. The pool itself is great but lots of litter being left from the day before. Not enough bins around the pool area.
Stayed 6 nights in Aug 2022

6/10 Okay

Lyubomira

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Water in the pool was very cold. Wifi not reliable.All Barcelo hotels should offer the same quality of service but this was not the case in sunny beach hotel
Stayed 5 nights in Sep 2022

2/10 Terrible

Milad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely garbage

100% garbage hotel. Ordered delux suit. About 180 euro a night. No towels, handsoap, shampoo, balsam, nothing when we arrived. Stayed for 48 hours and left. Food was not bad, but the rest was a disaster. I would give the hotel 3 stars, and I would not have been mad if I would pay 50 Euros a night.
Stayed 2 nights in Jul 2022

8/10 Good

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The pool area is nice and the room is large, but the furniture in the room does not belong in a five-star hotel. Very outdated, very ugly. I also had to wait one hour past my check in time for my room to be ready and got no apology or anything from the front desk. They did not show any concern. Food in the buffet was ok.
Stayed 4 nights in Aug 2021

6/10 Okay

Graham

Disliked: Cleanliness, property conditions & facilities, room comfort

DISAPPOINTED CUSTOMER 😞

I was initially quite excited for our stay (I travelled with my mum and my brother), however it turned out that it was not that great after all. Let me start with the good points - the food was amazing! Great diversity and suler tasty and fresh, also the staff in the restaurant were veru polite, with exeption of one extremely miserable woman who told my mum off for taking a couple of fruits on the terrace on the lobby and 5 minites later ingnored ankther tourit who had a whole plate of food at the pool. The room was dirty(video peoof available with dry yellow liquid on the toilet seat, thick dust on the furniture, broken glass on the balcony and actual mould in the shower cubicle... Most of the staff there look as if they do not like their job and the way the speak to you is unacceptable! Manners people, manners will take you a long way!! The pool was lacking beds and umbrellas die to covid they said which was understandable. Location is good but prepare to pay for your parking. In my opinion this hotel should be awarded no more than 3 stars!
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Ikke verdt prisen

Hotellet ser pent ut, og rommene er store. Badet hadde både badekar og dusj. Renholdet var dårlig. Hår og sand på gulvet når vi kom, som aldri ble borte i løpet av de 5 dagene vi var der. Det lå hår i sluket i dusjen og vasken var tett. Madrassene var nedliggi, slik at man sov dårlig med stor bøy i ryggen. I tillegg var innsjekkingen kjempetreg, og man fikk ikke lov å utvide tiden på parkeringplassen noen timer avreisedagen, selvom det var få biler i parkeringshuset.
Stayed 4 nights in Jul 2021

6/10 Okay

jaoued

Liked: Cleanliness, room comfort

Check-in & wifi KO ---- staff ok +++

Check-in inadmissible---- wifi inexistante dans ma chambre--- dommages car l'hôtel est sympa dans l'ensemble Buffet ok
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist eine Katastrophe. Ich habe eine Executive Suite mit 94 m2 im Voraus bezahlt und eine kleine Junior Suite erhalten! Das Hotel ist alt und in einem heruntergekommenen Zustand. Vieles ist kaputt und funktioniert nicht. Das Personal ist entsprechend unmotiviert. Im sogenannten All inklusive Angebot sind die meisten Getränke kostenpflichtig!
Stayed 5 nights in Jun 2021

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hôtel

Great séjour!!good for kids++
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and very enjoyable Convenient location and good food.
Stayed 2 nights in Sep 2019

8/10 Good

Dorit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
החוויה היתה בסדר גמור.. מהנה
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I was appalled at the room we were given. I had booked a studio suite with a king size bed. This turned out to be in a semi deserted block at the end of the shopping mall attached to the hotel. It was scary going there in the dark each night, taking the lift to the 3rd floor, which was also deserted and dimly lit. As for the king sized bed, it turned out to be two old wooden single beds pushed together. Not attractive and certainly not comfortable. The reception staff and manager listened but refused to change us and as we were two females (my daughter and I), we felt let down and vulnerable being in a different building to the main hotel.
Stayed 7 nights in Aug 2019

8/10 Good

Inbal, Israel

Liked: Cleanliness
good hotel. The reception hardly answerd the phone. One of them was rude and yelled at me not to call there and hunged up on me. So i went all the way to reception to get soap because the house keeping did not leave us few days!
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad sleep!

When I make the reservation I have the option for my bed, I choose king size bed but i get 2 separate beds and very low quality, my back painful very morning
Stayed 3 nights in Aug 2019

6/10 Okay

Alexandre

Liked: Cleanliness, room comfort
Disliked: Staff & service
Prestation pas à la hauteur du standing de l'hôtel, sur-coté, et le service client laisse à désirer (2 semaines en all-inclusive...)
Stayed 14 nights in Aug 2019

6/10 Okay

Galit

Disliked: Cleanliness, staff & service, property conditions & facilities

I’m never going back again

The weather was normal ,the service rooms nit good at understedmind not answering any questions or the phone the not gives keys for the room if you forgot your key in the room no towels afternoon the food not testing not clean but the local and the view from our room was excellent
Stayed 4 nights in Aug 2019

2/10 Terrible

Jatin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't ruin your holiday, stay away!!!

I spend on average about 70 -100 nights a year in hotels for work & holidays for 20 years now. I'd like to think I know what should be expected of 4/5 star hotels from a guest perspective. This is the first time I'm leaving a review because the experience my family I and had was so awful, it literally ruined our holiday. Firstly, the transfer we arranged with the hotel was 1 hour late to greet us at the airport on arrival, this is fine and I understand traffic delays had led to this, but when I rang the hotel to find out what had happened I spoke to the rudest reception staff I've ever, literally telling me I'd made a mistake and there is no way I could have made travel arrangements with the hotel, then proceeding to hang up on me...4 times! Finally we were about to get into a taxi when the driver arrived and explained the traffic issue. Other key issues experienced at the hotel. Cleanliness throughout the room, dirty and stained curtains, nets curtains, bed sheets and sofa furniture. Basin leaking and not repaired 4 days, which meant having water spraying on our legs each time the taps were turned on, room not being cleaned on 3 occasions, towels not being replaced repeated even when room is cleaned and old towels are collected, we literally had to ask for toilet roll everyday because they wouldn't replace them, each time we speak to house keeping or reception they make us walk to them to collect basic amenities. We begged the manager for a new room, no help at all!!!
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Very good location and service
Stayed 3 nights in Aug 2019

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen mesta!
Stayed 7 nights in Aug 2019

8/10 Good

Angie

Liked: Cleanliness
Disliked: Staff & service
Rummet med stor balkong och utsikt över poolen och lite av havet var oslagbar, vacker soluppgång morgonen och vacker solnedgång varje dag var magiskt!
Stayed 15 nights in Jul 2019

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing one night stay

Outstanding service and another amazing stay in Barceló Royal Beach. Would definitely come back:-)
Stayed 1 night in May 2019

8/10 Good

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et flott hotell, gode senger og store rom. Minus at alle solsengene ble holdt av med håndklær fra tidlig morgen, selv om det ble opplyst om at det ikke var lov.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Location was great, very clean , could do with some entertainment
Stayed 7 nights in Jul 2019