Free daily full breakfast

Reviews of Best Western Plus Grapevine Inn

2.5 out of 5
Best Western Plus Grapevine Inn
1849 Quail Ln, Sunnyside, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 476 reviews" "
Rating 8 - Good. 124 out of 476 reviews" "
Rating 6 - Okay. 22 out of 476 reviews" "
Rating 4 - Poor. 10 out of 476 reviews" "
Rating 2 - Terrible. 5 out of 476 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aloka

Travelled with family
Amazing staff and super friendly
Stayed 1 night in Apr 2024
Response from Lauren on 10 May,2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

thibaud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Lauren on 10 May,2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Roque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean, safe environment, friendly staff.
Stayed 1 night in Apr 2024
Response from Lauren on 10 May,2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
A really nice and clean place. Breakfast was very complete. And the view to the wine vineyard is bautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Very clean rooms, and breakfast was amazing in the morning. I would stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

thibaud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and service. very clean and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, great views, conveniently located right off the freeway. It is in a farming area, so the smell was a bit potent in the spring. The rooms are not well insulated. We were in the first floor & could hear loud footsteps late into the night from the room above & kids running and jumping off the beds. If you don’t have kids, I recommend you request a top floor room.
Stayed 2 nights in Mar 2024

8/10 Good

standley, martha lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

VAL

Stayed 1 night in Feb 2024

10/10 Excellent

Azael, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Liked: Property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property at a good price.
Stayed 1 night in Feb 2024

8/10 Good

Rachel

Stayed 1 night in Dec 2023
Response from Lauren on 4 Jan,2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Siarhei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Lauren on 17 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2023
Response from Lauren Hicks on 7 Dec,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Lauren on 17 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Khia on 16 Nov,2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Lauren on 17 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities at a good price.
Stayed 1 night in Nov 2023
Response from Lauren on 17 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Jason

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not great but best option you have in Sunnyside. Location is pretty good and convenient. Quiet and felt safe. Breakfast is nice. Sofa in room 226 is disgusting and stained. Found a crusty wash cloth hanging in the shower. Exercise room is good. Pool is not heated and very cold. Hot tub is luke warm with weak jets.
Stayed 1 night in Nov 2023
Response from Lauren on 17 Nov,2023
Dear Jason,Please accept my apologies for the negative experience you had at our property. I would like to assure you that your concerns were addressed, and our housekeeping team conducted a deep clean of the couch immediately. I understand that this may not fully compensate for your experience, and it's never our intention for our guests to feel uncomfortable during their stay. As a locally-owned and operated establishment, we take great pride in ensuring our guests' comfort and satisfaction. Your experience was not up to our standards and I will take steps to address the more extensive issues you mentioned, such as the pool and hot tub temperature. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Harbaksh, Celina

Stayed 1 night in Oct 2023
Response from Lauren on 29 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good restaurant gas station nearby it was really clean
Stayed 1 night in Oct 2023
Response from Lauren on 17 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kurt

Travelled with partner
Liked: Amenities
Very clean and staff was amazing! Breakfast was the best I’ve ever had at any hotel.
Stayed 2 nights in Oct 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfasts
Stayed 2 nights in Sep 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Néstor

Stayed 3 nights in Oct 2023
Response from Lauren on 17 Nov,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Thibaud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Sunnyside
Stayed 1 night in Oct 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Nora

Liked: Cleanliness, property conditions & facilities
Clean and safe
Stayed 1 night in Sep 2023
Response from Lauren on 27 Oct,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is outstanding!!! I was impressed
Stayed 2 nights in Sep 2023
Response from Lauren on 27 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good not grrat. Comfortable and clean
Stayed 1 night in Sep 2023
Response from Lauren on 27 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Sep 2023
Response from Lauren on 20 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the clean and great layout
Stayed 1 night in Sep 2023
Response from Lauren on 15 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Don

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
30 min late getting to the room because it wasn’t clean yet at allowable check in time. Couch in living area is worn, dirty and has holes in upholstery.
Stayed 1 night in Sep 2023
Response from Lauren on 6 Sept,2023
Don, our apologies for the delay on getting you checked in. I will follow up with our housekeeping staff to ensure that this issue does not happen again. We hope that you will consider trying to stay with us again for a better experience. Your business and thoughts are valuable to us and we appreciate the honest feedback!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lauren on 6 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Americo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lauren on 6 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, great amenities with a wonderful surrounding area. My husband left something in the room and the staff called to let us know before we even realized it was missing. They shipped it to us since we were already a far distance. Even though we were just driving through on our way to our new home, we wish we could have stayed another night. I do wish there would have been more available outdoor seating for breakfast but otherwise it could not have been better.
Stayed 1 night in Aug 2023
Response from Lauren on 6 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Mark, Aloha

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked one more upholstered chair in the room.
Stayed 2 nights in Aug 2023
Response from Lauren on 30 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Ray

Stayed 1 night in Aug 2023
Response from Lauren Hicks on 15 Sept,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 Excellent

Steve, University Place

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Lauren on 30 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The Staff and Property are amazing!
Stayed 4 nights in Aug 2023
Response from Lauren on 17 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Sarah

Nice and clean. Great breakfast!
Stayed 1 night in Aug 2023
Response from Lauren on 17 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kiranpal Tony, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were decently comfortable, AC worked well and had a little shield so the curtains werent flapping all night long.
Stayed 1 night in Aug 2023
Response from Lauren on 17 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jose

Stayed 1 night in Aug 2023
Response from Lauren on 30 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Helio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lauren on 17 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Really good breakfast.
Stayed 2 nights in Jun 2023
Response from Lauren on 17 Aug,2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.