Mercure Sunshine Coast Kawana Waters offers the perfect blend of luxury and comfort. Relax on the sun-kissed terrace, grab coffee at the on-site cafe, or use the convenient dry cleaning services. Guests consistently praise the genuinely helpful staff.
Located near a boardwalk, Mercure Sunshine Coast Kawana Waters is in Birtinya, a neighbourhood in Sunshine Coast. The area's natural beauty can be seen at Kawana Beach and Moffat Beach, while NightQuarter and Aussie World are popular local attractions. Don't miss out on a visit to Australia Zoo. Snorkelling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Sunshine Coast travel guide
9 Florey Boulevard, Birtinya, QLD, 4575
What's nearby
Sunshine Coast University Private Hospital
5 min walk - 0.5 km
Sunshine Coast University Hospital
7 min walk - 0.6 km
NightQuarter
10 min walk - 0.9 km
Sunshine Coast Stadium
3 min drive - 2.7 km
Venue 114
3 min drive - 1.9 km
Getting around
Landsborough Station
20 min drive
Maroochydore, QLD (MCY-Sunshine Coast)
21 min drive
Restaurants
Oporto
7 min walk
Summerhouse Birtinya
3 min drive
KFC
4 min drive
Banjo’s Bakery Cafe
2 min drive
Your Mates Brewing Co.
4 min drive
About this property
Mercure Sunshine Coast Kawana Waters
Luxury hotel near Sunshine Coast University Hospital
Located close to NightQuarter and Kawana Beach, Mercure Sunshine Coast Kawana Waters provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
Free self-parking
Full breakfast (surcharge), express check-out and express check-in
Smoke-free property, meeting rooms and free newspapers
Guest reviews give top marks for the helpful staff
Room features
All 81 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
LED TVs with cable channels
Wardrobes/cupboards, fridges and daily housekeeping
Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli
Family friendly
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Barbecue grill
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.0 per stay
Credit card charges are subject to a surcharge of 1.4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 25621752654
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya
Frequently asked questions
Is Mercure Sunshine Coast Kawana Waters pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?
As of 29 Mar, 2026, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on 26 Apr, 2026 start from S$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Sunshine Coast Kawana Waters?
Self-parking is free at this property.
What time is check-in at Mercure Sunshine Coast Kawana Waters?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mercure Sunshine Coast Kawana Waters?
Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Mercure Sunshine Coast Kawana Waters located?
Located in Birtinya, this luxury hotel is within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercure Sunshine Coast Kawana Waters Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Every staff member was so polite and professional. Rooms were very clean. The amenities and the little snacks they left were great. Most of all I loved that they had refillable water jugs and a water fountain on every level. I didn’t realise how much it makes a difference just to have access to a water fountain 24/7.
Summer
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Damian
17 Nov, 2025
Liked: Cleanliness
Clean unit, great staff good food close to Mooloolaba where the surf club and beach located
Damian
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Nikki
27 Nov, 2025
Liked: Cleanliness, staff & service, amenities
Great stay - nice and quieta nd nice dark room. Bed is super comfy and nice little treats to enjoy.
An older building but the inside was very dated and bathrooms and furnishings were grubby .
Staff were pleasant and we only stayed overnight but it was quite expensive considering its condition .
Air con was great , towels were clean and it was close to where we needed to be .
Staff were very friendly, had to have the sheets changed due to some marks but was quickly resolved. Easy check in and check out process. Simple rooms but all I needed. Showers need some Reno
The room was very clean and tidy. Very comfortable bed. Lovely staff, very friendly. I only stayed one night but I loved it and will be back and will recommend to others
Very convenient location especially for SCUH. Stafg were very friendly and check in/out was easy. Car park was tight but was able to find a park. Would recommend and I would stay again.
Nicely appointed and large room in a quiet area. Great walking around the lakes and close to food options. Lovely staff and delicious food at wildflower restaurant
Cheryl
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Ruth
20 Dec, 2025
Liked: Cleanliness
Disliked: Amenities
Genuinely the worst buffet breakfast we have ever had especially for a Mercure hotel! Not great quality food and very limited selection. Staff otherwise friendly and room clean.