Hotels near Swan Lake

"No information in room with what hotel offered, where things were located eg. ice machine.It was my first time there, I wandered looking for an ice machine, sign on wall by laundry room said there was one on my floor, but none to be found. I have mobility issues..I did not enjoy wandering the halls. Just a general lay out of the building like ..pool area ,restaurant, ice machine etc, nothing in my room to physically written down to show me what was available and where. For this quality of hotel I'm disappointed, it really wouldn't take much effort to have something in each room. 😞"

"Large room nice"

"Passing by the river at the hotel is a highlight—the views from every room are remarkable. The pool is a nice size, though the strong smell of chlorine was not pleasant. The hotel is very clean and conveniently located, just a 6-minute drive from beautiful Kalamalka Lake. Nice & helpful staff - complementary coffee and water ."

"We got to our room left within 15 minutes. The door jam plate was broken and hanging on by a thread (plus the door looked like it had been kicked in at some point), there was little black hairs all in the sheets, the photos did not look the same as the room, the sink plug was taken out and it was full of hair and grime. Finally the whole shower was stained brown and the couch had white stains and hair all over it. When we informed the staff they were not helpful and didn’t seem surprised."

"Liked large rooms, table & chairs. Disliked soft beds & limited cable channels."

"Our stay was great. Room was neat and tidy. Everything was perfect. Location was super great as it's nearby from all the amenities."

"Good breakfast"

"We had a constant ringing in our room and could not get the tv working. No ice on our floor. The fellow that came to our room finally got the tv working but could not understand English. He could not get the remote working and didn’t know what I was asking about the ice machine. The mgr at the desk came up and could not fix the remote and didn’t understand about the constant ringing. He just shrugged and handed back the remote. Picture was distorted as well. The ringing Was way worse when tv was off. We will never stay here again. I mentioned the ringing and broken ice machine to the lady at desk in the morning. She said she would look into it. Breakfast at 25% off was very good."

"Nothing to complain about"