"I stayed for three days very relaxing place look out onto the river wow,
Clean tidy staff very friendly only flaw very warm in rooms there are fans does help."
"Off to a sterling start with quick and easy check-in, room was really nice, big, spotless and very comfortable bed. Considering the size of the room, the shower could have been a bit bigger! Otherwise everything was perfect. Good night's sleep.
Up until Breakfast that is which was an absolute shambles! We wandered down just before 9 am considering breakfast went on till 10.30 am to find that they had ran out of such things as baked beans, pastries, muffins and the like. Waited absolutely ages for a re-stock on hot food. So long that someone cleared away our drinks that were still on our table so that when we went back to it it had been re-set!! Not so good. Need more staff on at breakfast time and certainly the kitchen need to be more aware of a full hotel when serving breakfast till 10.30 am not to run out of stuff at 9 am!!
Other than breakfast the stay was great."
"The room was small but clean, the staff very friendly, the breakfast very good, would stay here again. The parking is confusing,, if you park in the lot be sure to pay at the hotel because it is cheaper, I did not understand that, my fault."
Cricklade House Hotel, Sure Hotel Collection by Best Western
8/10 Good
"The rooms are quite tired and outdated.
Would be great for it to be modernised a bit more in line with the lovely spa facilities, which we're just perfect.
Staff really helpful. Keiron was fab 😊.
Breakfast was confusing in the buffet/help yourself area. Some rethinking of the guests experience of navigating breakfast choices would be helpful, also on the menus a clearer indication of vegetarian options, this was also confusing.
But over all the hotel was just lovely, great location, views and location."