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"The staff were fabulous!! The breakfast was really good and has the best outlook over the lake. Nice and close to the train. The only minor thing was we couldn't find the air con the first night and it was really hot in the room so we needed to open the windows. It was close to midnight and had been up and travelling since 6am when we checked in so we were too tired to try and find out whether the room didn't have it. It was hidden behind the curtain and on the floor, in other places the air con is up high because cool air sinks and also behind a curtain doesnt really help with air flow. A really minor thing but it could be good to have the room cool before check in or advice on how to operate as it was ~30 degrees at the time. "

"Breath taking view, and great staff."

"We couldn’t have asked for a better property to stay at while in Grindelwald! It was absolutely beautiful, the breakfast was amazing, staff incredible, very convenient being next to Grindelwald Terminal, and most importantly we just loved Peppa the cat! "

"Best mountain sunrise view "

"Beautiful hotel!"

"Perfect place to enjoy a vacation for myself and my two teenage kids. Spacious apartment right next to Interlaken West station which was surprisngly noise free (with windows closed). Great scenery, super location, very attentive service and great breakfast. "

"The Lugano 4 nights/5 days were new to me and Villa Sassa including the city was very enjoyable."

"I am from Boston USA , I miss the AC , property doesn’t have central air or air conditioning "

"Good location and modern design hotel"