Find Luxury Hotels in Syracuse

"Fabulous staff and diggie mascot. Would definitely come back."

"Everything was great. Loved the cookies too. "

"The room was comfortable, clean and cool. Breakfast buffet was great. Shaughnessys was fun. Check-in and check-out staff were friendly."

"when i checked into hotel i was given room on first floor - when i asked for a higher level i was told the air conditioning was broken and i should stay on first floor bc it would be cooler. i was also told they were in process of fixng the air but i was not fixed and the room was warm and stuffy. I wanted to go to gym in the morning but found out there was no gym even though the website said 24/7 fitness center and included photos. I was told the website had not been updated. THe hotel restaurant also is closed monday and tuesday so no breakfast available. "

"The TV set never worked."

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "

"It was absolutely terrible. It was advertised as a non-smoking establishment. Every room smell worse than an old bar ashtray staying in the room for more than one minute. My clothes had already smelled like it. The first room they sent me in the door didn’t even shut. I wouldn’t recommend this place. If it was the last roof available to put over somebody’s head a tent in the middle of the medium on a super busy freeway would’ve been a safe place to stay the night."

"Old and smell has not been renovated for a long time the picture do not look the same rugs were dirty. door had holes. There was ants all over the room. Hotel is not in good condition."

"Things we had to ask for: 1) a clean pillowcase because one looked like it had a bloodstain on it. 2) a second roll of toilet paper. 3) more shower wash. 4) coffee that wasn’t decaf at the complimentary breakfast, which they turned out to not have 5) access to our room because they only gave us keycards for one day instead of the two we had booked. All of these things have happened to me on other trips and I never bother writing bad reviews for those hotels because the staff was always fine at worst and apologetic and helpful at best. Not so, here. The staff was rude and acted like we were inconveniencing them any time we had to interact with them."