Hotels in West End

"Good clean property"

"Great hotel! Very clean, updated, and great access to the airport "

"End of the first Night left casino & there was pee all over outside & inside the elevators. Should've been the sign that we needed to leave. After this we went to go to our room had no power both night & lost all our food we had kept in our fridge. First night we didn't say anything figured it was a power outage or something. Second night it took 45 minutes at 1 am to get power back on then was told they have no idea what happened & it did it again in the middle of the night. All in all would not stay here again."

"Very clean room, the bathroom was nicely remodeled. It was a very basic and small room with not much space but fit the needs for a one night stay after a flight. The breakfast was not very enticing so I would recommend considering other options for breakfast if you wanted something healthy. "

"Great check in & shuttle"

"We recently stayed at this hotel and had a mix of positives and frustrations. On the downside, there was no phone in the room to call for service, and we had to request a microwave instead of it being provided. Parking was also more expensive than we were initially told. During our stay, there was an incident in the elevator involving someone who appeared to be under the influence, which required medics—definitely unexpected. The elevator floors were quite dirty the first day, though they were noticeably cleaner the next. Our room was fairly quiet from road noise, but we did hear something rolling around above us that was pretty loud at times. The beds were advertised as queens, but felt smaller—somewhere between a full and a queen—so it was a tight fit for two adults. There were also a few maintenance issues: the shower sprayed water onto the wall behind the toilet, and the sink had a visible leak. The building itself feels older and could definitely use updates, especially the carpet. That said, there were some highlights. The water view from our room was beautiful, and the housekeeping staff truly stood out—they did an excellent job cleaning and resetting the room each day and were the best part of our stay. Overall, the hotel has potential, but improvements in maintenance, accuracy of amenities, and general upkeep would make a big difference."

"The staff was very helpful. When I needed towels, they were on the spot. Parking was easy and safe. I would definitely stay again."

"Clean with minor details in bathroom edges were dirty. Swim area was filthy. Breakfast was a variety yet cold ."

"Very thin walls...very noisy...very run down...time to bulldoze and start over...too old."