Reception

Reviews of Platinum Alkhamseen

3 out of 5
Platinum Alkhamseen
50th Street, AL Biea District., Taif

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, helpful staff. Clean room
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
The hotel was very clean and design was also great and exceeded my expectation. The area is safe since it's located on a major road and near to 2 new and largest malls in Taif. As for the free breakfast, I was told that they are not serving breakfast anymore.
Stayed 2 nights in Jul 2019
Response from GM. Ahmed on 9 Jul,2019
Dear Sir, Thank you for your review. We are really glad to read that you have enjoyed your stay with us! I will share your kind words with our Ambassadors and I am sure they will be just as pleased as I am. We look forward to welcoming you back again soon.

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Abdullah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
جيد بس المفروض اخبرنا بالصيانة
ممتازه بس كان فيه صيانة للفندق
Stayed 4 nights in Dec 2021

10/10 Excellent

Zeeyad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

jumana

Stayed 2 nights in Jul 2021

10/10 Excellent

Moafaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Yara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
مخيب جداً
الاستقبال سيء غير منظم الفندق غير نظيف ولا يوجد وجبة فطور نشكر موقع هوتيلز على انصافه لنا وتحمل خيبة املنا في الفندق اول واخر زيارة له فنحن عملاء هوتيلز من سنتين لم يمر علينا اي تقصير منهم
Stayed 1 night in Nov 2019
Response from أحمد الحارثي - المدير العام on 21 Dec,2019
عزيزي النزيل موظف الاستقبال لم يصله الحجز من هوتيلز فهذا لا يعتبر انه سئ بقدر عدم متابعتك لحجزك ...!!! أما بالنسبة لنظافة الفندق لم يطرأ منك أي ملاحظات من بعد التسكين وشكراً

6/10 Okay

LOUAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق مقبول نوعا ما
الفندق لا بأس به لكن لايستاهل السعر ابدا لعدة اسباب اهمها هي عدم الاهتمام بالنظافة حيث انه للأسف جميع المواعين الموجودة بالمطبخ كانت متسخة جدا والشيء الاخر لاتوجد اي فخامة بالمكان واما الايجابيات فكانت برحابة تعامل موظفي الاستقبال وايضا سرعة اجراءات الدخول والخروج بالفندق
Stayed 1 night in Aug 2019

6/10 Okay

anas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة ممتازة وفندق جميل وخدمة ممتاز على مدار 24 ساعة
Stayed 1 night in Jan 2018