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Reviews of The Royal Hotel Tain

3 out of 5
The Royal Hotel Tain
High Street, Tain, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 204 reviews" "
Rating 8 - Good. 71 out of 204 reviews" "
Rating 6 - Okay. 34 out of 204 reviews" "
Rating 4 - Poor. 16 out of 204 reviews" "
Rating 2 - Terrible. 4 out of 204 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
Grand old dame this hotel just a bit tired. Food portions enormous and very pleasant and friendly staff. Good value for money.
Stayed 1 night in May 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a pleasant old building. It is definitely tired and overdue for a refreshing overhaul. That said, the staff were so accommodating and helpful that they made up for the buildings shortcomings. I would not hesitate to stay here if I was passing through again.
Stayed 2 nights in May 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of Tain. Staff was excellent. The rooms were spacious and clean. Loved sitting on the front porch in the morning with a cup of joe and a freshly baked meat pie and watch the city come alive. Lots to do and the whisky tours were close by.
Stayed 1 night in Apr 2024

8/10 Good

C

Stayed 1 night in Oct 2023
Response from Sam on 18 Mar,2024
Dear Guest,Thank you for your review.

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Was a bit rundown from former grandeur. Could have down with the room heater on for an hour before arrival; dining room at breakfast was Baltic. Pleasant staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was great. Room was a clean place to stay. Great location to view the east shore of Scotland.
Stayed 1 night in Oct 2023

4/10 Poor

A AJ

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

JASON, Chulmleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a cheaper property, I really enjoyed this place. The room was spacious. The staff were very friendly and polite. As a stopover for me on the NC500, it was perfect and I enjoyed my two nights here.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
well equipped room and excellent breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Alka

Liked: Cleanliness, staff & service, property conditions & facilities
great property,nice location,the staff is great in hospiatlity,we were well looked after,really enjoyed the stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities
The manager and staff, combined with the character of the hotel were the best thing about the property. The manager and staff were friendly and helpful and made our stay special. The food is good and provides great value with full size portions and breakfast was included in our package. The food was tasty too. Our room was large with a four poster bed. Definite character. We’d stay again if in Tain.
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Staff & service
The Royal Hotel was okay and probably good value for the price of stay. The staff were welcoming and helpful. I do feel however that it is in need of investment and modernisation to live up to its grand title
Stayed 1 night in Aug 2023
Response from Hotel team on 28 Aug,2023
Dear Guest,Thank you so much for your opinion, we shall look forward to seeing you again.

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop off & not overpriced
Welcoming host, lovely old hotel Only stayed 1 night and it was good for the money. Comfortable bed, good bathroom Excellent breakfast spread, never seen such a good range of cereals and fruit at breakfast I don’t have cooked but from what I could see everyone seemed happy with the cooked breakfast
Stayed 1 night in Aug 2023
Response from Hotel team on 28 Aug,2023
Dear Guest,Thank you so much for your opinion, we shall look forward to seeing you again.

6/10 Okay

Kyle

Stayed 1 night in Aug 2023
Response from Hotel team on 28 Aug,2023
Dear Guest,Thank you so much for your opinion, we shall look forward to seeing you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
I would recommend
The service was excellent and I felt very welcome. The facilities were good, the room was comfortable and it was very clean. It was excellent value for money and I would stay here again. It's not modern and may seem a bit dated, but I like that as many more modern hotels are very vanilla.
Stayed 3 nights in Jul 2023
Response from Hotel team on 28 Jul,2023
Dear Guest,Thank you for your review, we shall look forward to seeing you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff were friendly and helpful. Our room was excellent. Breakfast was superb.
Stayed 1 night in Jul 2023
Response from Hotel team on 26 Jul,2023
Thanks for your review, we shall look forward to seeing you again :)

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Jul 2023
Response from Hotel team on 25 Jul,2023
Thank you for your review, we shall look forward to seeing you again.

6/10 Okay

Philip

Liked: Cleanliness
Bathroom facilities poor. No soap Asked for laundry details and never received the information
Stayed 3 nights in Jul 2023
Response from Hotel Team on 14 Jul,2023
Thank you for your review sir. We would try our best to bring our service standards up to the mark.

6/10 Okay

Kenneth

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Shocking place to stay and I surest you remove from your options
Stayed 1 night in Jun 2023
Response from Hotel team on 29 Jun,2023
Thank you for your opinion, please advise from what date, shall we remove our property ?

10/10 Excellent

Karen

Stayed 2 nights in May 2023
Response from Hotel Team on 25 Jul,2023
Thank you for your review, we shall look forward to seeing you again.

10/10 Excellent

Chelsea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I really enjoyed the old school feel of this hotel, and the fact that it is family owned and operated. It’s a real treat to have such wonderful hospitality, and owners who care about going the extra mile. We arrived late and all the restaurants were closed; the owner helped us order food. We are three (two adults and a 6-year-old); the owner didn’t hesitate to supply us with a rollaway bed. My daughter had a wonderful time chatting with the family and their daughter, and overall we really appreciated the realness of this experience - so much so that I’m leaving a review, which I never do! This was a lovely little town with everything in walking distance. One word of caution: if you’re the type of traveller that like chain hotels and everything being brand-new, this isn’t the place for you. It’s old and has character! It’s clean and welcoming, just shows its age. I hope we can come back one day!
Stayed 2 nights in Jun 2023
Response from Hotel Team on 25 Jun,2023
Thank you so much Chelsea for being kind and getting time to write your opinion. We really appreciate and look forward to having you again. Hope you enjoy your time in Orkney :)

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Nairn
Ayaz is an amazing host, whether it's his persistence in finding a fan (an unusual request in the north of Scotland!) or his amazing collection and knowledge of whiskies. The breakfast was amazing as well as his dancing daughter. All in all, a very comfortable and memorable stay.
Stayed 2 nights in Jun 2023
Response from Hotel Team on 25 Jun,2023
Thank you Michael for being generous to write your opinion, we really appreciate and look forward to being your host again.

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Hotel Team on 25 Jun,2023
We appreciate you gave us time to write your opinion. We shall look forward to have you again.

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hotel Team on 30 May,2023
Thank you so much sir.

8/10 Good

Alastair McConkey

Liked: Staff & service
Stayed 2 nights in May 2023
Response from Hotel team on 25 May,2023
Thank you for being kind.

10/10 Excellent

Sallyanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Hotel Tain
Polite and friendly and excellent food. Good value
Stayed 3 nights in May 2023
Response from Hotel team on 25 May,2023
Thank you for being kind.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
The hotel managers were incredibly friendly and helpful. Would recommend staying here.
Stayed 1 night in Apr 2023
Response from Hotel Team on 24 Apr,2023
Dear Guest,Thank you so much for your kind review. We shall look forward to seeing you again.

4/10 Poor

fraser

Disliked: Amenities, property conditions & facilities
Would have been very nice 50 years ago but not maintained since
Stayed 2 nights in Apr 2023
Response from Hotel team on 21 Apr,2023
Thanks for your kind review.

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don’t think it deserve on Expedia list. It’s too dirty!
Stayed 1 night in Apr 2023
Response from Hotel team on 21 Apr,2023
We do not think you deserve to stay in any of the hotel around the world. Some people do not even feel shame.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, nice staff, good breakfast. Would stay again.
Stayed 1 night in Jan 2023
Response from Hotel Team on 6 Mar,2023
Thanks dear Guest. We appreciate.

10/10 Excellent

William

Stayed 1 night in Dec 2022

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff good but hotel not! Avoid.
Very dated hotel with too many issues to mention. The main issues was the food was not good, the restaurant lit a fire which smoked out the whole restaurant, with fire doors being propped open and fire alarm not in use. The room was dated and in need of much needed spring clean as a minimum. Woke up to bugs in bed which was acknowledged by staff as a problem. The manager and staff were friendly and seem really nice people but let down but poor decisions and a tired looking hotel. Will not be staying here again.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff are very nice and friendly and are doing their best with what is available. The single room I stayed in was very poor and the bathroom was the worse I have ever seen.
Stayed 1 night in Oct 2022

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal hotel Tain
Staff were great and food was excellent. Bit of old fashion charm about the place
Stayed 1 night in Oct 2022

4/10 Poor

Edward

Stayed 1 night in Aug 2022

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling Attitude of the Hotel Manager
I was so incredibly disappointed with the Royal Tain. I inadvertently booked the wrong date for my son to stay on his charity walk from John O'Groats to Land's End. I realised immediately and phoned the hotel to explain. They said they had availability for that night (in June) but they couldn't change the date from August (which I had booked inadvertently) as I had booked it through a third party agent. So I contacted Hotel.com who were very helpful and contacted the hotel to say they were happy to make the change if the hotel were. However the hotel manager refused to change the booking and so I have had to pay for a night stay in August when my son by that point was walking in Devon. I think the attitude of this hotel was appalling and I would not recommend it at all.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The hotel has good food available.
Stayed 1 night in Aug 2022
Response from Hotel Team on 23 Aug,2022
Dear guest,Thanks for your review, we shall look forward to seeing you again.

6/10 Okay

Darren

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NC500 stopover
Really lovely old building and great service from the staff and a filling breakfast to start the day
Stayed 1 night in Aug 2022
Response from Hotel Team on 17 Aug,2022
Dear Guest, Thank you very much for writing your opinion, we shall look forward to have you again.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hotel Team on 14 Aug,2022
Dear Guest, Thanks for you review, we shall see you again.

8/10 Good

setsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Rose

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly owners and a good central position in Tain. They are dog friendly too. Some of the facilities could do with an update - the bed in room 10 needs a new mattress.
Stayed 2 nights in Jul 2022
Response from Hotel Team on 3 Aug,2022
Thanks for you review, we shall see you again.

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Team on 29 Jul,2022
Thank you so much for writing your opinion, we shall look forward to seeing you again :)

10/10 Excellent

David

Stayed 1 night in Jul 2022
Response from Hotel team on 19 Jul,2022
Thanks for your review, we shall look forward to seeing you again.

8/10 Good

Heather

Stayed 2 nights in Jul 2022
Response from Hotel team on 19 Jul,2022
Thanks for your review, we shall look forward to seeing you again.

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and could not do enough for you. Nice clean room and parking onsite. Definitely would recommend a stay here.
Stayed 1 night in Jul 2022
Response from Hotel team on 6 Jul,2022
Thanks for your kind review, we shall look forward to seeing you again. Have a great day. :)

10/10 Excellent

Brian

Stayed 1 night in Jun 2022
Response from Hotel Team on 26 Jun,2022
Thank you very much for your review. We shall look forward to being your host again.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Hotel team on 21 Jun,2022
Thanks for your review, we shall look forward to be your host again. :)