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The Bala's Holiday Chalet

Photo gallery for The Bala's Holiday Chalet

Interior entrance
Deluxe Room | Desk, free WiFi
Raffles Suite | Desk, free WiFi
Raffles Suite | Desk, free WiFi
Family Suite, 1 Bedroom | Desk, free WiFi

Overview of The Bala's Holiday Chalet

The Bala's Holiday Chalet

3.0 star property

7.2/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
Lot 55, Tanah Rata, Pahang, 39000

Explore the area

  • Popular LocationParit Falls16 min walk
  • Popular LocationCameron Highland Golf Club2 min drive
  • Popular LocationChurch of Our Lady of Mount Carmel3 min drive

Room options

About this area

Tanah Rata

The Bala's Holiday Chalet is located in Tanah Rata. Cameron Highland Night Market and Kea Farm are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parit Falls and Cactus Point. Orang Asli Settlement and The Sheep Sanctuary are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Parit Falls - 16 min walk
  • Cameron Highland Golf Club - 2 min drive
  • Church of Our Lady of Mount Carmel - 3 min drive
  • Agro Technology Park in MARD - 3 min drive
  • Spa Village - 3 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 118 min drive


  • Lord's cafe - 15 min walk
  • Starbucks - 17 min walk
  • Scott’s café - 17 min walk
  • Sri Brinchang - 17 min walk
  • Kougen restaurant - 18 min walk

About this property

The Bala's Holiday Chalet

3-star inn
You can look forward to a terrace, a cafe and a garden at The Bala's Holiday Chalet. The on-site restaurant, Planters Tea House, features Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this inn include:
  • Free self-parking
  • English breakfast (surcharge), a free area shuttle and an area shuttle
  • Smoke-free property, a banquet hall and a front desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 40 rooms feature comforts such as free WiFi and free bottled water. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Bathrooms with free toiletries
  • Electric kettles, daily housekeeping and desks


English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 12.00-29.50 for adults and MYR 12.00-29.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Planters Tea House

Family friendly

  • Free area shuttle
  • Laundry facilities


  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom


  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water


  • Connecting rooms available
  • Desk

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before noon
Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for MYR 50.0 per day

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 12.00 and MYR 29.50 for adults, and MYR 12.00 and MYR 29.50 for children (approximately)
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

Is The Bala's Holiday Chalet pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 8 Feb,2023, prices found for a 1-night stay for 2 adults at on 23 Feb,2023 start from S$78.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Bala's Holiday Chalet?

Self-parking is free at this property.

What time is check-in at The Bala's Holiday Chalet?

Check-in is from 3:00 PM - midnight.

What time is check-out at The Bala's Holiday Chalet?

Checkout is at noon. Late checkout is available for MYR 100.

Where is The Bala's Holiday Chalet located?

Situated in Tanah Rata, this inn is within 1 mile (2 km) of Parit Falls, Cameron Highland Golf Club and Cameron Highland Night Market. Agro Technology Park in MARD and Spa Village are also within 2 miles (3 km).

Can I cancel my reservation for free at The Bala's Holiday Chalet and receive a full refund?

Yes, The Bala's Holiday Chalet offers free cancellation on select room rates, because flexibility matters! Please refer to The Bala's Holiday Chalet cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 27 out of 102 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 35 out of 102 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 23 out of 102 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 10 out of 102 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 7 out of 102 reviews" "
" "2 - Terrible 7%




Staff & service




Property conditions & facilities




4/10 Poor


Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay


Disliked: Cleanliness, property conditions & facilities
Beautiful hotel, but dissapointing stay.
The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Stayed 3 nights in Aug 2022

8/10 Good


Stayed 1 night in Jun 2022

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service
Cameron highlands
Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit frustated
Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021

8/10 Good


Stayed 2 nights in Oct 2021

10/10 Excellent

Anna, Kuala Lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020

8/10 Good


Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good


Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Stayed 1 night in Nov 2019