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Reviews of Lagoon Paradise Beach Resort

4 out of 5
Lagoon Paradise Beach Resort
Marakolliya, Tangalle

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 55 reviews" "
Rating 8 - Good. 20 out of 55 reviews" "
Rating 6 - Okay. 5 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

2/10 Terrible

Teena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting
Full of mosquitos, drab, air con didn’t work, they didn’t care. We didn’t sleep a wink after paying 200 USD for a night which is well above the rate for a hotel in Sri Lanka, especially one of this standard. The breakfast buffet was disgusting with squirrels jumping on it, but I wouldn’t have eaten the food anyway. Not a single smile from anyone in the hotel, and terrible service. We needed to just leave cash upon check out as we waited so long to be served, we had to walk out and there was 3 staff and only one other guest.
Stayed 1 night in Dec 2019

8/10 Good

Arunas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, almost private beach, only 4-5 persons at the time. The standard room is not very cozy, but has everything you need.
Stayed 1 night in Dec 2019

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived up to it's advertising
This is a genuine resort , unlike many who describe themselves as such , but are really just homestays . Lagoon Paradise obviously aspires to maintain a good standard. It is far enough along the beach to be away from the older grubbier parts of town , but is only a 300 LKR ride from town .. Restaurant is good and there are plenty of other dining choices within walking distance along the beach .
Stayed 3 nights in Mar 2019

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service
Just okay
When we pulled up to the resort in a Tuk tuk it had a spectacular lobby i mean it was beautiful, fancy, clean elegant top notch but then Once I got to my room (cabana) it looked like a dungeon. the bathroom door was a heavy wooden door that you had to kick it open or close it. Beds were firm. Lighting was poor in room. No fridge or tv ( not that I was looking for a tv) no blow dryer but all these things were supposed to be included as per description on hotels.com. Staff were great tho, food was just okay.... first time in 10 days of being in Sri Lanka my stomach was upset after eating their breakfast buffet. Beach was okay, the sea was very rough by far not safe to swim in the current was extremely strong. Also location was further out of Tangalle town. Overall I give it a 3/5.
Stayed 2 nights in Feb 2019

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. The staff and management
Stayed 8 nights in Jan 2019

8/10 Good

Walt, Alaska USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting on the lagoon and ocean The beach is not crowded even during peak season. Kayaking in the lagoon was really nice. Great staff. Our only complaint was that our balcony faced the hall on one side so we had no privacy. Overall really nice
Stayed 3 nights in Dec 2018

10/10 Excellent

killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty close to paradise - at bargain price
I really like this hotel and have now been here three times. I find it quite stylish and great value for money. The staff are great, and I particularly commend the pool attendent, domestic staff and restaurant staff. Great pool, really good size and nicely shaded with trees. It also has a seperate shallow bit great for young kids - you can swim while keeping an eye on them. I will be back!
Stayed 2 nights in Oct 2018

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pool! Worth the stay!! Friendly staff!
Amazing hotel!! pool worth the stay!!!! staff very friendly and helpful!! Great room and huge bathroom! a little away from the city, but otherwise, nothing bad to say!
Stayed 2 nights in Sep 2018

4/10 Poor

Lelani, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Catfish
Warning, this will be long but trust me its worth reading. Will have to list it cause there was so much... -No Wi-Fi in rooms only in public spaces but only really worked in the reception lounge. - Only 1 restaurant next to the beach which sounds great until night falls and you're attacked by flies -Food menu is rubbish for half board and breakfast was cold for both days, not much options either -Pool was dirty, worn out towels and sun beds. Pool attendant sat round not doing anything since hotel was dead. - There was building work being done so not quiet or relaxing - our room was disgusting.. it was cleaner when we left than when we checked in. Ant trails all over the bathroom. Stained towels and bedding. Broken furnishings and out worn seats. - They add so much commission on to odering taxis or tuk tuks. They asked for 2500rs then came down to 1500rs and coming back we paid 800rs for 16km. Taxi from them, don't bother cause you'll pay double. - Staff stood round all the time, time to lean time to clean which the hotel massively needs!! It is not worth the stars or the money. You'll save so much from staying further into the city with much better rooms. I wish we never stayed here, unfortunately was not just our room as we spoke to 2 other couples who felt they'd been ripped off also. Was not a good experience and we shan't be reccomending to anyone. Hope this is helpful to anyone reading.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice location near the lagoon and a pit stop before Yala.
Stayed 1 night in Jul 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two friends and a pleasant stay
We stayed at the hotel for two nights, and had a pleasant stay. The staff were really helpful in organising transportation for us, both to our next destination and to the local area. They organised transportation to a turtle sanctuary which I would recommend. Our room at the hotel was a cabana room, so we got a good view over the lagoon. One thing worth a mention is that to get to the beach you need to go on a raft pulley system over the lagoon. There is a member of staff who takes you over there, I don’t know at what times this is manned for we only used it during the day. The beaches themselves are amazing - the area itself is quiet and peaceful. If you want to get a tuk tuk into town it is cheap.

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in tangle
We had a great time staying here the restaurant for the hotel is on the beach which is across a lagoon . The staff here were all more than helpful with any of our inquires.
Stayed 4 nights in Nov 2017

6/10 Okay

CHRISTOPHER

Disliked: Staff & service, property conditions & facilities
The ac is broken yet it took them 30 minutes before they will change my room

10/10 Excellent

John, West Sussex,UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel with the only pool in the area.
From the moment we arrived we were treated very well by the staff,who bothered about our well being and were invariably pleasant and helpful.We had chosen the hotel for its nearness to the beach and the ability for us to walk in to Tangalle when we wanted. We thought and were proved right that it was far enough from the Negombo/Bentota strip to exclude the normal 'All inclusive' tourist. Although the guests often came for only a few days they were invariably pleasant, well travelled and interesting people to talk to.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
A beautiful place right at the beach, great for doing nothing

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't be coming back
Bathroom in our standard room was not nice. Out of date, not clean and full of insects. All the hotel money seems to be spent on the entrance hall and not the rooms. Food was poor / inedible and although two restaurants listed only one available.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

nettie, australia

Liked: Staff & service, property conditions & facilities, room comfort
A lovely resort when you arrive, but abit off the beaten track, Tangalle town isn't much so don't bother, but the surrounding beaches are fantastic. Had a great aryvedic massage from Pisandu. Highly recommend.

8/10 Good

Jess, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to relax!
We got up in the morning, ate, stayed by the pool, ate by the ocean and walked on the beach! It was a very serene and calm atmosphere, just what was needed. We didn't go away from the hotel so not sure what the town was like. There is a beautiful lagoon where you can kayak and canoe. The beach is fairly deserted not full of people or buildings! I highly recommend if you just want to get away and spend some time by the pool and listening to the waved as you enjoy a meal!

8/10 Good

Ashvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable to stay

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great pool and location. We didn't feel though that overall the hotel lived up to its online description and price category. Food at the hotel was particularly poor. And some of the facilities described are not exactly as they are. They don't proactively support guest, if you ask they some times helped. They did seem to over charge compared to prices we have been quoted elsewhere during our time in Sri Lanka.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exorbitant taxi fare quotes for onward travel
No WIFI in bedrooms. Service in Crocodile Restaurant very slow. Exorbitant prices for taxi ordered from hotel for onward travel. New rooms beautifully fitted out.

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities
Has potential but overall disappointing
Disappointing stay overall. We got a free room upgrade and the room was nice, however, it was on the forth floor (no lift) and we had to walk though a building site to get to it! The staff weren't attentive or knowledgable about the local area. It has a lot of potential and could be very nice but it isn't there yet. We booked for 3 nights and only stayed 2!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property.
Lovely hotel. good pool and beach areas with a lovely beach restaurant. Beach isn't for swimming but staff said there was area for swimming not far.

10/10 Excellent

Steve, Amsterdam (Canadian)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Found
After a long day of travel from Amsterdam we arrived at th hotel just in time for breakfast. Our prearranged airport shuttle was on time and friendly. The hotel is nice (could use some more ambiance) but grounds are well maintained and staff work hard and are super friendly and helpful. Food is lovely at all restaurants. We stayed in the newer rooms and they were spacious, clean and bright with lots of windows (would recommend). I think the top floor has some ocean views. The true paradise is hitting the beach and walking about 2 minutes east to the swimming hole. We hung there all week in the hammocks at mangroves. Tangalla is a great place for couples, families or a super chill group of friends. There are enough restaurants along the beach to keep you busy for a couple nights but certainly no party atmosphere - unless you bring your own. We will be back!

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lagoon Paradise
Comfortable hotel in beautiful location. Lovely helpful staff. Food could be better - more interesting menu, quicker service.

10/10 Excellent

Vang Thi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite and calm hotel with the restaurant situated on a fantastic beach. Hotel staff very professional and serviceminded. If you want to go for a run or walk the sorroundings are perfect with
Stayed 2 nights in Feb 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n très bon séjour.
Très bel hôtel.Belle et grande chambre avec grand balcon terrasse.Restaurant sur la plage surtout pour savourer la bonne cuisine et les petits déjeuners le matin Grande piscine .Tres bon rapport qualité prix
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Super hôtel, emplacement juste génial au pieds d'une plage paradisiaque. Cet endroit garde un côté sauvage concernant la plage, peut de monde très agréable. Restauration, serveur au top. Je conseille fortement ce lieu.
Stayed 2 nights in Jan 2019

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upea ranta kohde
Ihana rauhallinen paikka. Ranta upea ei juurikaan ihmisiä. Hotelissa ystävällinen ja eritin palvelu altis henkilökunta😁👍
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty, dead body of mosquito all over the bed. no restaurant/bar near the beach as it claimed.
Stayed 1 night in Jul 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, Schnäppchen
Bestes Hotel auf der Rundreise. Deluxezimmer (Nr. 35) für 55€ am gleichen Tag gebucht. Top. Minibar, riesiges Bad, bequemes Bett, riesen Zimmer, toller Pool in fantastischem Palmengarten, top Service, top Frühstück für hiesige Verhältnisse. Rundum gelungen. Tipp: Die Cabanas sind m.E. das Geld nicht wert. Haben eine besichtigt und uns sofort für Deluxe Zimmer entschieden. Riesiger einsamer Strand, der aber kaum zum Schwimmen geeignet ist (Wellen, Strmung), daher auch keine Liegen am Strand. Sehr gutes Restaurant "The big crocodile" angeschlossen.
Stayed 1 night in Feb 2018

8/10 Good

Pawel

Liked: Cleanliness, staff & service, room comfort
Ogólnie Hotel warty polecenia :)
Po przyjeździe otrzymałem pokój z grzybem na ścianach pokój na parterze, po interwencji przeniesiono mnie na piętro i tam pokój był już jak najbardziej w porządku . Drobnym minusikiem jest fakt iż internet dostępny jest tylko w lobby i w restauracji na plaży i to bardzo wolny, brak internetu w pokojach czy przy basenie , ale na wakacjach można postarać sie być chwilę "bez smyczy" internetu ogólnie bardzo ładny basen , dobre jedzenie w restauracji na plaży, no i prześliczna plaża : długa , piaszczysta i przez większość dnia pusta i kameralna :)
Stayed 1 night in Jan 2018

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rekommenderar
Fint rum, stor fräsch lobby. Nära till stranden samt en fin pool. Ganska dyrt men värt det.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

fab, bruxelles

Disliked: Room comfort
Grande structure hôtelière demi finie
Cet endroit à beaucoup de potentiel mais manque de moyen pour atteindre ses ambitions Belle chambre mais avec airco en panne!! Au Check out on vous relance par ce qu'il manque des serviettes de toilette alors que le compte y est!! On vous propose des chambres avec balcon sur l réception parce que vous avez réservé à un meilleur prix par internet!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel à recommander!
Hotel bien situé en bord de plage avec restaurant sur la plage Grande piscine calme et agreable Bonne nourriture Chambre grande et spacieuse Bon rapport qualité prix bref un super endroit sur une plage paradisiaque Attention plage dangereuse pour la baignade mieux vaut marcher un peu plus loin et se baigner devant des rochers qui protègent du courant qui vous emporte

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Lekker bijkomen aan het zwembad
Prima hotel, perfecte ligging aan strand. Kamers comfortabel, wel wat harde bedden en gedateerde simpele badkamers. Zwemmen in zee kan alleen in dec t/m feb. Perfect zwembad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RSA
Perfekt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas decu
Agréable sejour bon petit dej

6/10 Okay

Verified traveller

Liked: Cleanliness
Restaurantqualität schwankend, Strandrestaurant insgesammt gut, Service insgesammt gut, Ausstattung teilweise "renovierungsbedürftig" für diese Preisklasse und Sri Lanka zu teuer, das Preis/Leistungsverhältnis war anderswo weit besser

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Stranden är väldigt fin och med få turister. Hotellet ligger väldigt bra, med kort promenad till lugnare bad då annars mestadels stora vågor. Hotellet var rent och fint, men utan genuin service.

4/10 Poor

M, Oslo

Disliked: Staff & service, room comfort
You better have plenty of time to spare
The location of the hotel is great, as it's right by the beach, just a short bridge over the disgusting lagune. The rooms are ok, but not nearly as good as i would expect from a hotel in this price-range. Rooms are big, but feel very cold with the stone floor and walls, and no furniture besides a bed, a closet and a small table (all look quite old). Not a lot of hotels to choose from, so not sure if the alternatives are much better. The major disadvantage of this hotel, is the staff. There's a lot of staff, but they are utterly useless! When you order food at their restaurant, which you'll have to do since there are no alternatives, you have to give them your order at least 3 times before they actually consider giving it to the kitchen. Once they have your order, you'll get something back (likely not what you actually ordered, but something), in about 45 minutes if you're lucky. Even if you just ask for a coffee, it will take them at least 30-45 min. If you need to ask the staff for a towel or any service at all, then good luck to you. You'll have to ask/tell them many times, and it will take a long time before they bother doing anything, if anything at all. We weren't the only ones with this problem, every day i saw customers almost crying when they tried to get help with even the smallest things from the staff.

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아름다운 바닷가가 보이는 호텔
가격대비 전반적인 서비스는 만족스러웠어요..그런데 음식을 좀 별로였어요. 바닷가 풍경은 매우 아름다워서 가족여행으로는 적합합니다

6/10 Okay

Isabella

Liked: Cleanliness, room comfort