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Reviews of Hacienda La Ciénega

3 out of 5
Hacienda La Ciénega
Panamericana E-35 km 326, Tanicuchi, Cotopaxi

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Julia

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rough road to get there. Dinner was not great, very poor value for price. Lovely ambiance. Beautiful courtyard. Loved dinner by the fireplace. Kind server. Do not recommend the eggplant! Bathroom had loose ceiling tiles that seemed open to outside. Very humid smelling room. Nice big room but disappointing fire 180/night.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristie

Stayed 1 night in Oct 2023
Response from La Ciénega on 12 Oct,2023
Thank you!! We look forward to hosting you again.

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of history.
Wonder historic hotel with excellent staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to live in a place that is frozen in 1920, this is your place. Reflects a plantation lifestyle. You could walk around the property and discover gems for days. We loved having dinner facing a fireplace each night. loved the room with its fireplace. Very much worth the stay for the experience alone.
Stayed 2 nights in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Travel back to a 1700’s hacienda!
Totally cool hotel dripping with history. Originally a 1700’s hacienda, you feel like ur staying in a museum. Good classic restaurant. Has its own chapel and alpacas. We stayed in the honeymoon suite - I felt like time traveler. A four seasons this is not. Great value if ur willing to put up with a few charming kinks!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Historic but needs major face lift.
A historic hotel with a ton of character but just needs to be renovated to bring back its grandeur. Great for photography

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, amazing staff.... be aware that the address on hotels.com is INCORRECT! we spent an hour looking for this hotel and realized the address was wrong. Be sure to email hotel and get an updated address. Other than that, incredible place to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful very historical hacienda
Super hard working staff. Absolutely beautiful historical hacienda

8/10 Good

Carolynne, Kyabram

Liked: Staff & service
Beautiful mansion in wood setting.
Warm welcome, help with our motorbike luggage upstairs, beautiful quiet setting out of town in woods. Some staff spoke English which was very helpful. Enjoyed the garden courtyard and wandering the grounds to find llamas, pet rabbits, etc. Our spacious room was in the main building which was very traditional to the hacienda. Food was average but enjoyable. Overall a positive stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical hacienda with great service
The place is incredible. It is a classic place which they don't make any more of. Rates in Ecuador are reasonable. Any where else this hotel would be really expensive. Nice for those of us who would like to enjoy a little luxury once in a while. Because of the season ,the day of the week (Monday ) and the fact that Cotapaxi has been closed to visitors the hotel was not busy so they have us a wonderful upgrade to a fabulous suite. They had our meals set up for us before we got to the dining room, and the food was good. However the thing that really made this a five star experience was that when we got to Quito and realized that we had forgotten our computer and left it in the lobby the manager brought it to us at out hotel in Quito. What a relief that was to get our computer back. I took so many pictures of the hotel and the grounds because it is so beautiful , but the personal attention is what really makes the hacienda so special.

4/10 Poor

Sydney, California

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth the money
While it is certainly and interesting looking place, I would not stay there again or recommend it. It would have been much cheaper and easier to do a Cotopaxi day trip from Quito. The hotel is super overpriced and antiquated. They don't have enough information about tours and the receptionist speaks no English. The food is good but pretty pricey. It is pretty cold and advertising free wifi when it only works in a 10ft area in a corridor is a joke.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
-the hotel needs to upgrade their shower/bath facilities - currently hot water is hit or miss.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful old hacienda, not so close to Cotopaxi v
We booked this hotel after readings several positive reviews. The first problem we had was finding it. We took a bus from Quito and told the driver where we wanted to get off. He dropped us next to a dirt path, gesturing that it was right there.turns out La Cienega is actually a ten minute drive away, or for us, twenty minutes dragging our suitcases along a gravel and mud path in the pouring rain. There is some confusion about the location amongst even the locals, so learn from us and just go the main bus area and take a taxi. Now on to the hotel...we had a beautiful big room with a fireplace and exposed stone walls. Everything is quite dated, so while not unenjoyable, we noticed things like very creaky floors and squeaky beds. Otherwise the room was great. We ate most meals at the hotel as the isolated location means there was nothing else around. The food was good, not great. Certainly for the prices as compared to the usual Ecuadoran meals, were quite high. US$8 for a salad is a bit steep.... My final comment is back to the location. It is misleading to state as La Cienega does, that it's at the foot of the Cotopaxi volcano. This maybe geographically true, but we read that the hotel is right inside the Cotopaxi national park. Not true. We travelled about 20 mins by car just to reach the park entrance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hosteria La Cienega
Beautiful house in beautiful surroundings, well worth a stay if you are visiting the Cotopaxi Volcano.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones. Restaurante, desayunos, cenas y carta de vinos. Personal muy amable.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Los años que tiene y su historia y la conservacion de la misma
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Hector, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente sitio para descansar
Trato cálido y de respeto para el cliente. Fui y con familia y tuvimos un upgrade de la habitación a la suite del domo, excelnte lugar y muy comodo para descansar alejado del ruido.

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, room comfort
Très beau bâtiment de style. Chambre un peu fraîche ne pas hésiter à mettre le radiateur d'appoint. Pas de possibilité de se restaurer en dehors.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
De la tristesse
Ce magnifique endroit n est plus qu une coquille vide destinée a recevoir des groupes

8/10 Good

bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Patrick, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havre de paix au pied du Cotopaxi
Cadre spectaculaire, à la hauteur de sa réputation. Un grand plus, le feu qui nous attendait dans la cheminée de l'immense chambre. Et la musique indienne superbe au restaurant.