Brend Hotels, Tarka Trail hotels

"All good clean room nice staff"

"I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff. "

"Very good"

"Everything was good"

"Excellent, everything looks recently refurbished to a high standard. Exceptional value for money especially including parking and a very good breakfast. Easy walk into the town centre. Also bus stop outside. The staff were great. Thank you we were very pleasantly surprised. "

"Brilliant hotel "

"Nice clean and well presented hotel. Central location. Toby on reception dealt with my request accordingly and would recommend. Will return. "

"Great for a 3 star hotel. Well run and rooms are tidy and clean as you would expect. Excellent staff. "

"Hotel was spotless, staff excellent and spa amazing. "