Verified review
2/10 Terrible
Andreea
6 Sept, 2026
I arrived at the hotel around 8pm, and went right back out for dinner, when I come back I actually realized that I paid extra money to have a balcony, and I didn't had a balcony. And I spoke with the night clerk about the issue, he wanted to move me, but I didn't want to move after I used the room, and he said that at the check out he will make sure to put a note to refund me the extra payment I made for the balcony I haven't received. This morning went I went to check out the lady who did my check out was very rude and said he does not have to give me anything, since I already leaving. That was very rude and unprofessional for her, I travel a lot and in no country ever happened to me to encounter this rudeness with a client. I will definitely not come back at this hotel ever.

Stayed 1 night in Sep 2026




















