1 bedroom, pillow-top beds, desk, soundproofing
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Reviews of Ashbrook Motel Taupo

3 out of 5
Ashbrook Motel Taupo
9 Scannell St, Taupo, Waikato

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 271 reviews" "
Rating 8 - Good. 82 out of 271 reviews" "
Rating 6 - Okay. 5 out of 271 reviews" "
Rating 4 - Poor. 1 out of 271 reviews" "
Rating 2 - Terrible. 0 out of 271 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance of most amenities.
Stayed 2 nights in May 2024

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean conveniently located motel. It would be nice if there was more plunger coffee provided, only enough for one. Instructions on how to use heat pump would help also. Heat pump quite noisy.
Stayed 2 nights in Apr 2024
Response from Misa on 20 May,2024
Dear Anne,Thank you for taking the time to review your recent stay at Ashbrook Motel Taupo. Your feedback is greatly appreciated. We will look into the matters to further improve.We look forward to hosting you again in the near future.

10/10 Excellent

Dean

Stayed 4 nights in Apr 2024
Response from Misa on 20 May,2024
Thank you for staying with us. Your kind ratings mean a lot to us all.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 1 night in Mar 2024
Response from Misa on 13 Mar,2024
Thank you Gavin for staying with us.We're so pleased to know that you enjoyed your stay with us.We look forward to welcoming you back again in the near future.Kind regards

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel and host. Walkable to town and lake if mobile.
Stayed 2 nights in Feb 2024
Response from Ashbrook Motel Taupo Team on 25 Feb,2024
Dear MaryThank you for your recent stay and the wonderful review.Your kind words and ratings mean a lot to us.We look forward to hosting you again in the near future.Kind regards

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, Reasonably priced and convenient. Enjoyed our two night stay. Very Clean and helpful staff.
Stayed 2 nights in Feb 2024
Response from Ashbrook Motel Taupo Team on 16 Feb,2024
Thank you for sharing your review with us. We are delighted to learn that you have thoroughly enjoyed the stay and we all look forward to welcoming you back to our motel soon.

10/10 Excellent

sakshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All wonderful I enjoyed the trip and amazing property.
Stayed 2 nights in Dec 2023
Response from Ashbrook Motel Taupo Team on 16 Feb,2024
Thanks very much for your review, we loved having you stay with us at Ashbrook Motel Taupo. Look forward to seeing you again.

10/10 Excellent

Chris

Travelled with family
Stayed 1 night in Nov 2023

10/10 Excellent

Daralyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round, would definitely recommend and re book
Stayed 3 nights in Oct 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great quality Taupo motel, handy to town centre and Lake
Stayed 2 nights in Oct 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ashbrook Motel Taupo Team on 6 Oct,2023
Dear Kim,Thanks for your review and we look forward to welcoming you in the future.Kind Regards,

8/10 Good

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Close to the shops.
Stayed 1 night in Sep 2023
Response from Ashbrook Motel Taupo Team on 6 Oct,2023
Dear Mary,We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.Kind Regards,

10/10 Excellent

Krista

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, very clean and tidy, we had a trailer with us and parking within the complex was easy and viewable from our room. would be happy to book and stay again.
Stayed 2 nights in Aug 2023
Response from Ashbrook Motel Taupo Team on 6 Oct,2023
Dear Krista,It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future.Best Wishes

8/10 Good

Teik Hock

Stayed 3 nights in Jul 2023
Response from Ashbrook Motel Taupo Team on 23 Jul,2023
Dear Teik HockThank you for choosing to stay with us.Your feedback is appreciated. We look forward to welcoming your family again in the near future.

8/10 Good

Clara

Stayed 1 night in Jul 2023
Response from Ashbrook Motel Taupo Team on 23 Jul,2023
Thank you Clara for staying with us and taking the time to review this.We look forward to hosting you again in the near future.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for a lovely stay, we will be back!
Stayed 1 night in Jun 2023
Response from Hotel Management on 23 Jul,2023
Dear Carolyn, Thank you for your kind review. We look forward to your next visit.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming guests and spotless clean unit. Quiet location but still super close to the town centre.
Stayed 1 night in Jun 2023
Response from Ashbrook Motel Taupo Team on 24 Jun,2023
Dear Helen, Thank you for your lovely review, so pleased you enjoyed your stay. We look forward to hosting you again when you are next in Taupo.

8/10 Good

Dallas

Stayed 1 night in Apr 2023
Response from Ashbrook Motel Taupo Team on 14 Apr,2023
Hi Dallas,Thank you for taking the time to review, we appreciate your feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Ashbrook Motel Taupo Team on 13 Apr,2023
Dear Susan,Thanks for your great review and we look forward to seeing you next time.Kind Regards,

10/10 Excellent

Chris

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The unit was very welcoming and comfortable. The addition of a picture or two was also as were the soft furnishings. Everything to make for a comfortable stay was included in the unit.
Stayed 3 nights in Feb 2023
Response from Ashbrook Motel Taupo Team on 12 Mar,2023
Dear Chris,Thank you for your lovely review, so pleased you enjoyed your stay. We look forward to hosting you again when you are next in Taupo.Kind Regards,

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean accommodation. Had 2 grandsons staying with us. Only disadvantage was no couch to sit on just the beds and kitchen chairs. It was great otherwise.
Response from Ashbrook Motel Taupo Team on 11 Jan,2023
Dear Beverley,We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.

10/10 Excellent

Astrid

10/10 Excellent

Cedric

Stayed 1 night in Nov 2022

10/10 Excellent

Tania

Stayed 1 night in Aug 2022
Response from Ashbrook Motal Taupo on 14 Sept,2022
Dear Tania,We sincerely thank you for being our guest and look forward to welcoming you back here in the near future.Kind Regards,Maggie

10/10 Excellent

Peter

Stayed 1 night in Sep 2022
Response from Ashbrook MotelTaupo on 14 Sept,2022
Dear Peter,Glad you enjoyed your stay and I appreciate the review. Look forward to welcoming you back soon.Kind Regards,Maggie

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and clean very quiet staff were very friendly will come back for another stay
Stayed 1 night in Aug 2022
Response from Maggie & David on 9 Aug,2022
Dear Michelle, We sincerely thank you for being our guest and look forward to welcoming you back here in the near future. Kind Regards

10/10 Excellent

Ming Kion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hospitality and accommodation. Highly recommended
Stayed 1 night in Jul 2022
Response from Ashbrook Motel Taupo Team on 21 Jul,2022
Dear Ming, Thank you for the lovely review. It was nice to meet you and we hope you can get back to visit us again at Ashbrook Motel Taupo.

8/10 Good

Clint

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff
Stayed 1 night in Jun 2022
Response from Ashbrook Motel Team on 10 Jun,2022
Many thanks for your review.

10/10 Excellent

Aroha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NI Jaunt
Upgraded to a spa bath unit with a really comfortable bed and nice sheets. Owner checked daily that we were ok. Very welcoming and pleasant
Stayed 4 nights in Feb 2022
Response from Ashbrook Motel Taupo on 23 Feb,2022
Dear David, Thanks for your kind review and I look forward to welcoming you again in the near future. Regards, Maggie Ashbrook Motel Taupo

10/10 Excellent

Niritka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and the staff were also very lovely! :)
Stayed 1 night in Jan 2022
Response from Ashbrook Motel Team on 1 Feb,2022
Many thanks for your great review.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Clean, comfortable and with great customer service. I'd stay there again.
Stayed 2 nights in Jan 2022
Response from Ashbrook Motel Team on 1 Feb,2022
Many thanks for your great review.

10/10 Excellent

Balraj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly service highly recommended
Stayed 1 night in Jan 2022
Response from Ashbrook Motel Taupo on 13 Jan,2022
Dear Balraj, Glad you enjoyed your stay and I appreciate the review. Look forward to welcoming you back soon. Kind Regards, Maggie

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean with the most wonderful, helpful, friendly host. The perfect place for our short stop in Taupo, highly recommend and would stay again!
Stayed 1 night in Jan 2022
Response from Ashbrook Motel Taupo on 13 Jan,2022
Dear Joanna, Thank you for sharing your review with us. I am delighted to know you have enjoyed the stay and certainly look forward to welcoming you back again soon. Kind Regards, Magie

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the proprietor was so welcoming and friendly and made us feel very comfortable
Stayed 1 night in Jan 2022
Response from Ashbrook Motel Taupo on 13 Jan,2022
Dear Kelly, Thank you for your review and for choosing to stay with us for your family staycation. We look forward to welcoming you in the near future. Kind Regards, Maggie

10/10 Excellent

CHAN THY DA

Stayed 1 night in Dec 2021

8/10 Good

ross

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice units and staff.Great location within walking distance to all shops. Will stay there again
Stayed 1 night in Dec 2021
Response from Ashbrook Motel Taupo on 13 Jan,2022
Dear Ross, thanks for your kind comments and I look forward to seeing you again in the near future. Kind Regards, Maggie

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A warm welcome and a fresh very clean room
Stayed 1 night in Nov 2021
Response from Ashbrook Motel Taupo on 3 Dec,2021
Dear Jonathan, Thank you so much for your review and we are looking forward to welcoming you all again in the future. Kind Regards, Ashbrook Motel Taupo

10/10 Excellent

Che

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay.
Stayed 1 night in Aug 2021
Response from Ashbrook Motel Taupo on 13 Jan,2022
Dear Che, Thank you for taking the time to review, we appreciate your feedback. Look forward to meet you in the near future. Kind regards, Maggie

10/10 Excellent

Parminder

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Motel was very clean, warm and in a good location. Staff friendly. Would definitely stay again.
Stayed 1 night in Jul 2021
Response from Ashbrook Motel Team on 6 Aug,2021
Dear guest, Thank you for taking the time to review, we appreciate your feedback. Kind regards.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my little family of 4. Close to waterfront and shops. Quiet area. Will definately book again
Stayed 1 night in Jul 2021
Response from Maggie on 18 Jul,2021
Thank you for taking the time to review, we appreciate your feedback. Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashbrook was everything that the website said it was. Very clean. The staff was lovely. Very quiet rooms comfortable beds. Definitely will stsy again.
Stayed 2 nights in Jul 2021
Response from Maggie on 18 Jul,2021
Thank you for a lovely review and it was such a pleasure having you stay. I'm so pleased that you had a relaxing time. I look forward to seeing you again one day. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Maggie on 20 Jul,2021
Dear guest, thank you for taking the time to review, we appreciate your feedback. kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021
Response from Ken on 14 May,2021
Thanks for your review.

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel with possibility of security upgrade.
Its nice and tidy hotel, around 12-15 walk to shops, very clean and friendly staff. Although i want to write about an incident which happend during stay. One drunk man approached our hotel room front gate at 8 pm as i walking out of motel room. As he saw me, he ran towards the road. It was a quiet a bizarre incident. So i think gates on entrances and exit will be great for security as every room is ground floor. Later manager explained to me that it could be one of guys living in govt housing in motels near the the motel. Anyway as a family trip, i would expect hotel to have enough security not the let enter any guy till motel room front gate. Thats my opinion. Other than that motel was a good bargain.
Stayed 3 nights in Apr 2021
Response from Ken on 14 May,2021
Thanks for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021
Response from Ken on 14 May,2021
Thanks for your review.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, modern motel. Beds were firm and comfy. Friendly welcome. Quiet part of town away from all the street noise. Would definitely start there again. The spa bath was a great feature, just need to stay again in the winter so I could enjoy it. Great for families
Stayed 1 night in Jan 2021
Response from Ken on 28 Jan,2021
Thanks for your review

8/10 Good

Colin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021
Response from Ken on 28 Jan,2021
HI Colin, THanks for your review