Pillow-top beds, in-room safe, individually furnished, laptop workspace

Reviews of Makaira Resort

3.5 out of 5
Makaira Resort
Matei, Taveuni Island East, Northern Division

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Nancy, La Jolla

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The positives – peaceful perch on a steep hill above calm waters and perhaps ideal for avid snorkelers and divers, a lovely staff always wearing a smile, lots of space in the villa to spread out, and awesome banana pancakes. But, based on the Expedia listing, our expectations exceeded the reality. The amenities listed for this 4-unit bed & breakfast makes it sound luxurious with 3 pools, direct access to the beach, a restaurant with international cuisine and a spa. The reality: a plunge pool about the size of an oversized bathtub adjacent to 3 of the 4 villas. The pools aren’t very private and are not fenced, so a local German Shepard mutt used ours multiple times to cool off – we didn’t. To get to the narrow strip of sandy beach, you need to walk down a steep hill, on a little road, then walk a bit along the main road to find a break in the trees or steps down to the beach, which disappears during high tide, so check your tide charts. The “restaurant” is the breakfast room and only serves dinner (one option when we were there) when Mary is available to make it, and you ask for it, and there’s no alcohol available to order with you meal. We arrived on a Saturday late afternoon, and she wasn’t cooking that night, so the only nearby options were two bar/cafes along the main road, which are close but bring a flashlight for the return, since there are no lights on the little road, nor on the property. And, BTW, there isn’t a spa either, just someone who can come to your villa for
Stayed 7 nights in Feb 2024
Response from Roberta on 10 Feb,2024
Bula Nancy,We are so sorry your expectations exceeded your reality. It is a pity because we try so hard. We refunded the nights you didn't stay. THis is not our usual policy but we want any visitor to Fiji to find what suits them best. We invited you to see if there were other mid-range resorts that suited you better. In your words we are the best mid-range accommodation in the area. I don't know if you noted this but all the high end resorts are also up on the hill along the Matei coastline to capture the magnificent ocean views with the same walk to the beach. From the accommodation you stayed in it is a 172 steps (not stairs) to 5 stairs leading to the beach. I would imagine on extremely high tides the water would come to the bottom of the stairs and not cover them Er built those stairs so it would be easy for guests to go to the pretty private beach below us. There is a gate on your deck to prevent any critters from enjoying the private plunge pool. In our pictures we show the plunge pools. Our guests really enjoy them. If they want to swim there is a whole ocean out-front. We also have a massage room and I can guarantee you that you would never have a better massage. We do have sensor lights on the property. In our confirmation letter one of the items we suggested for guests to bring is a flashlight since there are no street lights. Having said all of that I completely understand that the laid back island style of Taveuni is not for everyone who are more comfortable being in a hotel/resort in Nadi with all the conveniences at hand with Bars and restaurants opened until 10 at night and a big community swimming pool and lights everywhere. We use to have more lights but guests complained the light came them up at night and they love star gazing. I hope wherever you chose to stay in Nadi did meet your expectations. Happy guests is what Fiji is all about no matter where they choose to stay. .

10/10 Excellent

Antonina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience staying at Makaira Resort. Definitely will be returning. Mere was very helpful, cooked amazing dinners, and it was peaceful and beautifull there.
Response from Roberta on 28 Nov,2023
Bula Antonina,Thank you so much for taking the time to write us a review. We are so happy you enjoyed your stay here. I know everyone here enjoyed getting to know you both. I agree Mere is an amazing cook, thank you for mentioning that in your review. We do hope to see you both again.

10/10 Excellent

Arielle

Travelled with partner
Liked: Cleanliness, staff & service
We loved our stay here. Great view, amazing breakfast every morning (we're talking fresh fruit, coffee, juice, freshly baked muffins, homemade pineapple jam, toast, pancakes, homemade pineapple syrup!!), and super friendly staff. Every want and need we had was met with a smile from the staff. Cherry on top was the massages. Rooms are huge, clean, and have great views. Taveuni was our favorite island while exploring fiji, and we will be sure to be back :)
Stayed 5 nights in Nov 2023
Response from Roberta on 7 Nov,2023
Thank you so much for taking the time to write such a lovely review. In doing so it inspires everyone here when they receive positive feedback. We are so happy you enjoyed your stay with us and on Taveuni. We hope to see you again.Aloha and lolomas from everyone at Makaira

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 4 nights in Sep 2023
Response from Roberta on 13 Oct,2023
Thank you so much for taking the time to review Makaira. We could not be happier that you enjoyed your stay with us. Everyone here enjoyed having their time with you.

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property, staffed with amazing people! Mere and her staff made us so welcome and was there to assist us with all our needs prior to arriving, than with a delayed fliight, missed flight, to getting us taxi to where we wanted to go even though we kept changing our minds. It really was a wonderful experience….food…..breakfast and dinner….DELICIOUS! Seriously so scrumptious! I had tears in my eyes when we left….such wonderful memories made! If you get the chance try a massage….best I have ever had! Hats off to Mere, Small (for getting us coconuts) and everyone else!!! You are in our hearts forever!!
Stayed 3 nights in Oct 2023
Response from Roberta on 5 Oct,2023
Thank you so much for your wonderful review. It put a big smile on everyone's face. Wonderful reviews inspire us all and are so appreciated. We are so pleased you enjoyed your stay.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makaira is set up on a hill with a beautiful view of the ocean and a nice white sand beach at the bottom of the hill which has excellent snorkeling. The grounds are lovely and relaxing and the staff are kind and helpful without exception.
Stayed 6 nights in Sep 2023
Response from Roberta on 4 Oct,2023
Thank you very much for the lovely review. We are glad we were able to accommodate you in the room that you originally thought you booked. We are happy you had an enjoyable stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull people $million views good information on sites to visit, snorkeling straight out front
Stayed 6 nights in Aug 2023
Response from Roberta on 2 Sept,2023
Thank you so much for your lovely review. The staff will be thrilled with it. They are fabulous. We are so glad you enjoyed your time at Makaira.

10/10 Excellent

Cameron

Stayed 7 nights in Jul 2023
Response from Roberta on 11 Jul,2023
Thank you so much for taking the time to give us such a lovely rating. It inspires us all.

10/10 Excellent

Steven

Stayed 6 nights in Apr 2023
Response from Roberta on 27 May,2023
Thank you so much for taking the time to review us.

8/10 Good

Sainiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If all windows can have curtains otherwise everything ok and friendly staff
Response from Roberta on 30 Dec,2022
Thank for your review. We appreciate it a lot. We can easily put curtains on windows. Thanks for the suggestion.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Great position with beautiful views. Menu was somewhat limited and the restaurant below the property is overpriced and pretty basic. The lack of air conditioning is ok for a day or two but difficult to endure for a longer stay as the weather is very hot.
Stayed 4 nights in Nov 2022
Response from Roberta on 29 Nov,2022
Thank you so much for writing us a review. Hopefully when we finally get electricity on this side of the island we will be able to put A/C in the rooms. We are hoping for April 2023.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodation are ideal for lots of activities on Taveuni. The Makaira family make you feel right at home but also have the privacy to do what you want if that is your desire. It is a very relaxing place to get away for a break. The meals were really great. And the local staff made the organizing of tours very easy. Booking a fishing Charter with Captain John gives you the most knowledgeable deep sea fisherman and the joy of success. The bures are simple but functional The phone and Internet on the island is variable which can be an asset if you are trying to get away from work for a few days. We will definitely be back.
Stayed 10 nights in Apr 2022
Response from Auntie on 1 May,2022
You both were an absolute delight to have and get to know. You are definitely now a member of the Makaira Family. We look forward to seeing you both again and hopefully meeting the rest of your family. Thank you for the great review, it is so helpful.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was really great. We felt like we became part of the Makaira family. Food was way better than anywhere else on the island. The staff was very helpful and very friendly. They made it as stress free as possible. Definitely a place that we have to go back to.
Stayed 10 nights in Sep 2019
Response from ROberta on 11 Oct,2019
I think this was a accidentally posted twice. Although we love great reviews and never tire of reading them to inspire us.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Roberta on 11 Oct,2019
Thank you for taking the time to give us a review. You both are part of the Makaira family, we enjoyed having you here with us so much. What Fun! We really look forward to seeing you both again one day when you become a part of a large group of our returnee guests who we adore.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Roberta on 14 Jun,2019
Thank you so much for taking the time to rate us. We are so glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Aloha on 21 Apr,2019
Thank you for your rating. I hope you enjoyed your time with us.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small property, only four houses, and everything is handled in a very personal and helpful way. Really enjoyed the hospitality (and also the massage). Highly recommended.
Stayed 4 nights in Dec 2023
Response from Roberta on 22 Jan,2024
Thank you so much, Thomas for taking the time to write such a lovely review. We couldn't be happier that you enjoyed your stay with us. We hope you will visit us again.

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Roberta on 28 Sept,2023
Thank you so much for taking the time to give us a rating. We are so thankful for your feedback in knowing you had an enjoyable stay with us. Ensuring our guests happiness is of paramount importance to us.

8/10 Good

jean-claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
île très sympathique
en fait de resort, il s'agit de 3 bungalows de taille différente avec une vue superbe sur l'océan il faut traverser la route principale pour se rendre à la plage où le snorkeling vaut la peine 2 améliorations à apporter : l'éclairage de la chambre, très sombre, et les chaînes TV qui sont absentes (clé USB de films américains, ce qui n'est pas très approprié quand on ne parle pas anglais!
Stayed 3 nights in Aug 2019
Response from ROberta on 20 Aug,2019
Thank you so much for taking the time to write us a review. We hope you enjoyed your time with us. We will work on creating more lighting. We recently did a complete remodel in the bungalow you were staying so getting feedback on the lighting is helpful. Sorry about the lack of TV channels because there really isn't TV here hence the reason for the USB of movies which adly didn't do you much good such we don't have access to foreign movies.