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Reviews of Hotel Utz Tzaba

3 out of 5
Hotel Utz Tzaba
Km. 21.8 Aldea El Pumpo, Taxisco, Santa Rosa

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for some R&R.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, staff service and cleanliness of the bungalow was 10/10! I will definitely be coming back.
Stayed 1 night in May 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleaness of the property
Stayed 1 night in Mar 2024

6/10 Okay

Nilsa

Stayed 3 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again.
Stayed 1 night in Mar 2023
Response from Admin on 30 Mar,2023
We hope to have you with us again very soon, best regards.

10/10 Excellent

Eugenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Location was perfect, friendly staff
Stayed 1 night in Mar 2022
Response from Admin on 30 Mar,2023
We hope to have you with us again very soon, best regards.

10/10 Excellent

Eugenia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent!
Stayed 1 night in Mar 2022
Response from Admin on 30 Mar,2023
We hope to have you with us again very soon, best regards Eugenia.

6/10 Okay

Robert

Stayed 1 night in Mar 2022

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small quiet resort perfect for a rest ans relaxation. The staff is friendly and helpful. Love the long beaches along the ocean.
Stayed 3 nights in Mar 2022
Response from Admin on 30 Mar,2023
We hope to have you with us again very soon, best regards.

8/10 Good

byron, Guatemala

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

World wide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bonito para venir a descansar
Stayed 1 night in Apr 2024

8/10 Good

Jacob

Stayed 2 nights in Mar 2024

8/10 Good

Jorge

Travelled with partner
Liked: Amenities
Frente al mar
Stayed 2 nights in Sep 2023

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente tranquilo
Stayed 2 nights in Mar 2023
Response from Jorge on 7 Mar,2023
Muchas gracias por la reseña. Vuelvan pronto, Utz Tzaba su mejor opción!

8/10 Good

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Admin on 30 Mar,2023
¡Vuelve pronto!

2/10 Terrible

Leonel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La falta de experiencia del personal para resolver crisis.
Stayed 1 night in Apr 2022

10/10 Excellent

Luis Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones y maravillosa la atención de su personal
Stayed 1 night in Mar 2022
Response from Admin on 30 Mar,2023
Esperamos tenerte pronto por acá nuevamente. Saludos!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado!!
Lindo lugar, instalaciones adecuadas, personal atento, Perfecto para unas vacaciones!! Lo único es que deberían de tener mas opciones en el menú del restaurante.
Stayed 4 nights in Feb 2022
Response from Admin on 30 Mar,2023
Hemos tomado acción por los múltiples comentarios recibidos por el menú que manejábamos luego de reabrir (por la pandemia). Te invitamos a probar la gran variedad en nuestro menú. Saludos!

10/10 Excellent

Fabián

Stayed 2 nights in Oct 2021
Response from Admin on 30 Mar,2023
Vuelve pronto, saludos!