"Exceptional stay — the best of our Morocco trip
We stayed here from May 13–15, 2026, and had an excellent experience. This was the best hotel stay of our entire Morocco trip (Marrakech, the Sahara Desert, Fes, Chefchaouen, Tangier, and Casablanca).
Our deluxe suite on the first floor was huge, elegant, and full of character. The ceiling must have been at least 15 feet high, which made the room feel grand and beautiful. The bedroom, separate living room, and antique-style bathroom were all very spacious, and the suite even had a charming loft area on the side.
What impressed us most, though, was the outstanding service. Mahmoud was truly wonderful. You can feel that he is genuine and takes real pride in his work — it is clearly not just a job for him. He loves what he does and helped us better understand the city, the culture, and the local way of life.
One especially memorable example was when I realized I had left my belt behind. Mahmoud checked the cost of different options and suggested that using Morocco’s fast delivery service would be the best way to get it back. He arranged the delivery and even communicated with locals in Arabic to make sure everything was handled properly and delivered to me befoire handing back to NY.
Overall, this was a very, very impressive stay. The room was beautiful, the property had great character, and the service was exceptional. I would highly recommend this hotel to anyone traveling in Morocco."