Search Lodges in Tazewell

"Our room was nice and clean, but the TV didn't have a remote control that worked with all the TV’s option, it only controlled the volume and you could channel surf, but you didn't know what station was on Then the bathroom had one of the energy light control that was bad, it would turn the lights off every 30 seconds and you couldn't reach the light from the toilet or the shower and it went totally black when the lights went out and we had to use a towel to wave in the air to get it to turn the lights back on. That's a problem unless you don't mind doing that every 30 seconds. When I reported it to the front desk the first night I was told they didn't have anyone on sight to repair it nor did they have another room available to move us. So we had to deal with it. I was told I would receive a discount off the room, and I didn't think I would have to ask but when we checked out they had no idea about that and I had to ask for it. They gave me 10% off. I don't know if they is a good discount, but it felt cheap to me. Then I asked after checkout, where is our discount? She said oh I can't add it now because I already checked you out. But we will take the discount off your credit card and you'll see it in up to a week. They didn't give me the full discount on all the days only one. We stayed two days and were going to stay 3 but we checked out early for a different reason not related to the room. I also was upset that hthey did not give us clean towels, more coffee or make the bed"

"The breakfast included with your stay was good, plenty of parking spaces. Beautiful sunrise view."

"Room was clean, breakfast good and staff excellent. "

"-ark in front of room. Newly renovated still working on it so area around bldg. needs cleaning up. Rooms clean. "

"The perimeter of the hotel was dirty but not as dirty as the rooms. My room had stains everywhere so i left. "

"The room was very clean, the bed was comfortable "

"Charming place to stay in Cumberland gap. It was lovely to be there. We enjoyed our breakfast and the 1919 restaurant was very good, which was just around the corner."

"It was clean but everything is broken. The pool and hot tub wasn't usable. The elevator button didn't light up to let you know that you had pushed it. The ice machine was broken. Another person said it had been broken for months. The blow dryer in the room was broken and the staff didn't know where a spare was kept. The coffee machine outside the breakfast area was also broken. We checked out after one night knowing that we forfeited the money paid for a second night because it was nonrefundable. "

"If your looking for a simple room to stay it’s perfect "