Premier Inn, Telford hotels

"The hotel was a convenient stop over location for our trip. Usual budget hotel. Check in was easy. Room was comfortable. Breakfast was very bland. The one reason I won't return is the electric car charging facilites for the hotel (operated by Monta Charge). The price was £0.90 per kWh. That is more than any motorway charge point and much more than other Monta hotel charging points I have used before. I would have charged before arriving had I known about this Monta rip off."

"Had to pay £50 deposit on arrival. Not happy"

"Staff ant the reception are very friendly. "

"Great little stop over. Loads of little touches that were appreciated"

"All very clean , tidy and friendly staff "

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"Told on arrival no food as they said working on kitchen, dining room not open or any room service. Hotel isn't that close to other places either. Not even snacks or sandwiches or hot drinks other than those in the room. They could have provided a temporary provision. Instead told get a takeaway delivered and even delivery drivers took a long time given location. This hotel should not be trading as a 3 star hotel without any catering or any food. Room was cold also as heating on a timer so had to get hotel to provide a fan heater. Only one pillow on beds too low. All together a poor stay, shame as hotel so. Much potential and character. "

"Good location and price. Basic breakfast with limited variety,"

"Great hotel, I went stayed here with my wife when we went to the Embers festival. Lovely place to stay, parking fine and enjoyed the meal in the restaurant. Breakfast was really good and the staff were all wonderful. I would definitely stay here again"