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"Highly recommend this place for vacation stay!"

"Hotel con pobre mantenimiento; las habitaciones no cuentan con calefacción; piscina temperada con bajo nivel de mantención (incluso peligrosa); nivel de atención del personal pobre, casi malo; problemas con el manejo de los horarios de desayuno; en fin , no volvería; lo único rescatable, la ubicación."

"Good breakfast, friendly staff and Fauna (the resident cat) definitely deserves the 'employee of the month' award."

"Staff very helpful "

"Clean room and great view"

"Acojedora"

"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working. Breakfast was good. A bit more service and tea/coffee facilities in the room would lift the experience. "

"Good but dated property in a great location "

"nous avons fait des visites sur les conseils du gérant, le tour du volcan, un tour en bateau des lacs et des randonnées pour admirer les cascades. le personnel est vraiment gentils "

"We stayed two nights and had a wonderful experience. The room was nice and comfortable and the view from our second floor room was breathtaking. We also really enjoyed and appreciated the breakfasts! The staff was friendly and accomodating. We arrived after dark tired from a long day of traveling and were greeted warmly. When we conveyed that we'd had no dinner the receptionist shared her dinner with us. That kind and generous gesture was certainly unexpected and absolutely delightful! ...

"The room was smelly, and my clothes require washing after return to remove it. May have been diesel smell from the trains outside."