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Reviews of Hotel Casa Naranjos

3 out of 5
Hotel Casa Naranjos
105 Calle Pedro Medina Centro, Tepatitlan de Morelos, JAL

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews" "
Rating 8 - Good. 2 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Duc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful.
Stayed 1 night in Apr 2024
Response from Dirección Casa Naranjos on 15 Apr,2024
Muchas gracias por sus comentarios, esperamos tenerlos muy pronto de nuevo en esta su casa. Saludos, buenas noches, quedamos a sus ordenes

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Dirección Casa Naranjos on 24 Oct,2023
Estimada Alejandra.Muchas gracias por su calificación, la esperamos pronto en esta su casaSaludos

10/10 Excellent

JANE, DESERT HOT SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Cute house, and they were able to accommodate us at an early arrival Thank you so much
Stayed 1 night in Jul 2023
Response from Dirección Grand Casa Naranjos on 15 Jul,2023
Dear JaneThank you very much for rating us. It was a pleasure for us to have her at home. We are waiting for you soon.Greetings

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming property, brings you back in time with the antique decor. Super clean!
Stayed 1 night in Jun 2023
Response from Dirección Grand Casa Naranjos on 17 Jun,2023
Thank you very much for your comment, we look forward to your return home.Greetings

10/10 Excellent

Ignacio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it used to be a family home built in 1923. Besides the staff being very friendly the hotel was very clean and historically beautiful. centrally located near the main plaza.
Stayed 2 nights in Apr 2023
Response from Dirección Grand Casa Naranjos on 20 Apr,2023
Thank you very much for your comment. We look forward to seeing you soon!Greetings

10/10 Excellent

David, Tlaquepaque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a real nice place, we loved the ambience.
Response from Dirección Grand Casa Naranjos on 17 Jan,2023
Dear DavidThank you for your comment, we are delighted to know that you liked our house. We expect it soon.Regards

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute place to stay
Stayed 1 night in Oct 2022
Response from Dirección Grand Casa Naranjos on 10 Oct,2022
Thank you!

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, wonderful staff!
Stayed 3 nights in Jun 2022

10/10 Excellent

Carmen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
If you want to be care for and want an amazing experience, go to this hotel. I felt like family.
Stayed 1 night in Jun 2022
Response from Dirección Grand Casa Naranjos on 18 Jun,2022
Thank you very much, that is our mission, that you feel at home. We are waiting for you soon. Best regards

10/10 Excellent

Blanca

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved every minute of my stay! The whole property is so beautiful, clean and in a great location. Staff is so attentive, caring and really know how to treat you well. Silvia was super nice and her home cooked breakfasts were delicious. Loved my stay!
Stayed 3 nights in Dec 2021
Response from Dirección Grand Casa Naranjos on 8 Dec,2021
Dear Blanca Thank you very much for your rating and comment, our idea is that you feel at home, our team does everything with love to make your stay a pleasant one. We hope to see you soon Greetings

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is really a lovely property with such a kind and attentive staff. I think that because this is a renovated building, in order to retain it's "old-world" charm, it's room planning suffered: Our room was microscopic! There wasn't even a dresser or wardrobe to hang or put our clothes in; we had to live out of our suitcases like we were camping.
Stayed 2 nights in Dec 2021
Response from Dirección Grand Casa Naranjos on 5 Dec,2021
Dear Mr Richard Thank you very much for your comment, we will take them into account, we appreciate that you let us know the areas for improvement. We would have loved if you had let us know your inconvenience to change rooms and thus your stay would have been even more pleasant. We hope to see you soon. Greetings

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally amazing
Loved every minute of this place. outstanding customer service.
Stayed 4 nights in Apr 2021
Response from Gerencia on 3 Sept,2021
Thank you for your visit, we look forward to seeing you soon

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Gerente General on 10 Oct,2020
Estimado José. Muchas gracias por tomarse el tiempo de calificar nuestro establecimiento. Fue un placer tenerlo en casa y esperamos contar con su visita próximamente. Saludos

10/10 Excellent

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Dirección Grand Casa Naranjos on 7 Feb,2023
Estimado Juan Pablo.Muchas gracias por su calificación, lo esperamos pronto en esta su casa.Saludos

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Te hacen sentir que llegas a casa, muy hospitalarios, el lugar encantador
Stayed 1 night in Jan 2023
Response from Dirección Grand Casa Naranjos on 15 Jan,2023
Estimada HildaMuchas gracias por compartirnos su sentir. Nos encanta que se sientan como en casa.Saludos cordiales

8/10 Good

MIguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Te sientes como en casa de un familiar, muy agradable y pacifico el ambiente, muy buen servicio, y es muy único este hotel, tiene agradables sorpresas.
Stayed 2 nights in Dec 2022
Response from Dirección Grand Casa Naranjos on 13 Dec,2022
Estimado Miguel. Muchas gracias por su comentario. Nos encanta leer que nuestra casa fue de su agrado. Lo esperamos pronto en esta que ahora también es su casa.Saludos cordiales

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy confortable, ambientación super... y el trato de todo el personal, recepción, gerencia, cocina, Excelente! super recomendable..
Stayed 1 night in Oct 2022
Response from Dirección Grand Casa Naranjos on 17 Oct,2022
Estimado Sergio.Nos encanta leer este comentario. Muchas gracias por su visita a esta su casa! Lo esperamos pronto.Saludos cordiales

10/10 Excellent

Agustin Marquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y excelente servicio
Stayed 1 night in Oct 2022
Response from Dirección Grand Casa Naranjos on 10 Oct,2022
Muchas gracias, lo esperamos pronto.Saludos

8/10 Good

Laura Celina

Stayed 1 night in Aug 2022
Response from Dirección Grand Casa Naranjos on 29 Aug,2022
Estimada Laura CelinaMuchas gracias por tomarse el tiempo de calificarnos y agradecemos también la estancia en esta su casa.Nos encantaría saber más acerca de su estancia y que hubiéramos podido hacer para que su visita fuera más placentera. Me despido quedando atento a sus comentarios.Saludos

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regresaría con gusto
Fue una estancia muy agradable, desde el momento que llegamos, hasta el desayuno y la salida. Lo único a tomar en cuenta es que solo tienen pocos lugares de estacionamiento y no está en el inmueble, pero solo a unos metros
Stayed 1 night in Dec 2021
Response from Dirección Grand Casa Naranjos on 25 Dec,2021
Estimado Miguel Angel. Muchas gracias por su comentario, nos complace saber que su estancia en nuestra casa fue placentera y que todo fue de su agrado. Tomaremos en cuenta el tema del estacionamiento para qua su experiencia con nosotros sea del todo perfecta. Lo esperamos pronto en casa. Saludos

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
Excellent and beautiful boutique hotel with historic atmosphere and amazing personal service. The whole property is so clean and well decorated. The room was super cozy, clean, and comfortable and the breakfast super delicious The staff is very attentive and caring. I definitely will come again.
Stayed 1 night in Dec 2021
Response from Dirección Grand Casa Naranjos on 11 Dec,2021
Dear Carlos For us it was a pleasure to have you at home, we love that you felt really comfortable and that you enjoyed your room, our team does everything with love for you. We hope to see you soon in this you home. Greetings

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little boutique hotel with lovely, historic atmosphere and amazing, personal service! Looks exactly like in the pictures. Bed was super comfortable and we slept really well, and breakfast on the balcony was a great way to start the day. Recommended!
Stayed 1 night in Jul 2021
Response from Gerencia on 26 Jul,2021
Thank you very much for your comments, it is a pleasure to have you at home. We appreciate your comment on your experience at Casa Naranjos. We wait for you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Gerencia on 19 May,2021
Muchas gracias, los esperamos pronto en esta su casa!