Bensaude Hotels, Terceira Island hotels

"Convenient and close to town "

"Gorgeous infinity pool, appreciated the upgrade, wine and cheese, relaxing view, kind professional staff, beautiful setting for restaurant meal."

"Perfectly located in downtown area within minutes of walking to shops and restaurants. Friendly staff who are accommodating and go above and beyond. Breakfast options were great too. Being able to reserve a parking spot was a plus since we had a car. "

"Great location and the staff were very helpful "

"Bed was not firm and shower water was running outside onto the floor.Overall everything else was outstanding. "

"My cousin & I chose this hotel as a base camp for hiking on Terceira because of its close location to Monte Brasil, the harbour & lots of restaurants. All the staff were very kind, thoughtful & helpful. We were checked in by Fluberto, who gave us good advice for our 1st hike & Lisandra connected us with an amazing taxi driver (Vasco) who was bilingual, and assisted us with our late check out request. We met Jeff, the owner & his lovely dog (Whiskey)- you can tell he has put a lot of thought into the place. The lobby is clean, minimalist, with a nice decor. The elevator runs smoothly, albeit on the smaller side (typical of European hotel elevators though), and the floors are also accessible via stairs. There were a couple of steps up from the entrance to the lobby- not sure if there is an accessible option they can provide (like a ramp). Our room was well decorated- the furniture, the colours, and decor were tasteful. Everything was clean, the bed was firm (maybe too firm for me, but other may enjoy it more). The soaps/shampoos were all local/Azorean products. The tap water is drinkable, but they still provided a bottle and glasses. The room contained a working safe, and plug-points with USB type A and C outlets as well- perfect for travellers from outside EU. The hotel is close to many amenities including pharmacies, shops & restaurants- it is also attached to its own delicious bakery, as well as an American-themed restaurant (busy with locals!). Would stay again!"

"We liked the suite room with the loft bedroom and two bathrooms, one up and one downstairs. The town also had a beautiful garden area behind the property. The location was also very convenient. Very nice staff."

"Fabulous! I’m celiac and the way they took care in breakfast preparation was over the top. Great staff. Lovely room. "

"Staff was exceedingly kind, friendly, and understanding. Room was neat and clean. Breakfast was great. We had some extenuating circumstances with a delayed flight, and the hotel allowed us an extra one hoimur beyond our normal checkout time for free. It was much appreciated!"