Hotels near The Preserve at Jordan Lake

"My room was on the 6th floor. I stayed a total of five days. I called for another rag and towel; never got it. I also had to carry about 8 bags through the entire building due to one of the elevators (the one closest to the lobby) was not working. The back door also stopped working during my stay. I ate breakfast one time out of my entire trip, and it was like any other hotel breakfast. I can say that no one bothered me, whether that was neighbors or staff, so I was able to rest appropriately for my trip. I would recommend getting that elevator and door fixed, because it is such an inconvenience to people who are traveling from hours away. "

"Great visit as always. The building and grounds are immaculate. All staff are always friendly and attentive. Restaurants and shopping nearby and some in the same center."

"Nice staff"

"Everything was almost perfect for our stay. There was a issue with the billing, but the staff did get everything straightened out and made everything right. The lobby, hallway, and room were all clean. Staff was very friendly and when asked, they recommend some great local places to eat. Rooms were spacious and had everything you could want. Other than that billing issue everything was perfect. However humans are not perfect, and people make mistakes. Thats life. When the mistake was brought to their attention they apologized, took full responsibility for it, and immediately started fixing the problem. Would definitely recommend staying here with a family or if alone. If I am ever back in this area again then I will be back. Special shoutout to the staff members that we encountered while there. Fox, Jessica, and Olivia were very friendly and definitely made the stay better for me and my family."

"Fácil acceso a UNC Chapel Hills "

"Clean room, friendly staff and tasty breakfast with options"

"Was there for just one night before we flew out the next day but they were very accommodating and helpful!! The shuttle bus driver even came back to the airport after my girlfriend left her phone on the bus!"

"We had a great stay. Clean and modern. "

"Airport shuttle took alittle while but it did come at zone 7. The room was clean and perfect for stay. The elevator was broken so you had to take stairs."