Four Seasons, The South hotels

"The stuff is not informative not friendly at all."

"Very comfortable and clean."

"Our check in was pleasant. The gentleman who checked us in was helpful. Unfortunately, after we got to the room it was less great- we got a 3 bedroom 3 bathroom suite- it was plenty roomy, and there was a lovely screened in balcony. Unfortunately though, there were no towels in two of the bathrooms, less beach towels than we were supposed to have and very minimal supplies. We called for the towels which were left in a bag by the door- no apology or anything . There’s a keurig but no coffee pods, not even the reusable one where we could put our own coffee in- so you have to buy them at their little store or figure something out. There were no pot holders or dish towels, even though there’s a stove and oven. The whole place just seemed a bit run down and less than cared for. The headboard had a layer of dust in it. The screens on the balcony were coming apart a bit. The table in my room was missing a foot so the table was at like a 30 degree slope The water park was fun and the music and drinks were lovely. We enjoyed the day. However, very hard to find a seat in the shade- all of those seats you had to pay for. So that was a bit annoying. I felt like anything aside from the very basics has a substantial up charge. It was an ok weekend, but I did not feel like it was a special or outstanding place."

"Loved this hotel. Great location for South Beach. It is well maintained, very clean with helpful, friendly staff. 2 pools, free bike hire and a discount on food & drink for residents. It is central for South beach, but at the beginning so noise is not as much of an issue as some other properties."

"Resort was very nice looked as pictured. Great location many stores around. Perfect for a family vacation"

"Amazing property staff and facilities"

"We had a wonderful stay. The room was clean and the restaurant had great service and food. Great for a quick stay."

"The room itself was cool, but the air conditioner is very touchy to regulate. The beds were not comfortable after day one it starts setting on on your back.THE PROPERTY although clean THE CHecK INn PARKING & CHECKING INN WAS horrendous unorganized not properly managed and took long and very stressful. There's easier ways that could be managed and well organized it a very bad taste in your mouth when you're trying to check in, especially if you traveled a long way there needs to be a director out there directing guest and welcoming there's three lobby desk although they have a sign. They're not clearly marked which ones to check in we had to move the car three times then the fourth time we moved it was to our actual building where we checked into our room. not to mention we got hit with a fee that was not announced in chicken for $50 for parking. It's not the amount it's a hidden fee for me."

"Hotel was NOT what I expected based on reviews & photos. Looks and feels like a budget hotel. Looks ran down, not a well maintained property. Multiple power outages during the first night of my stay (ended up transferring to a much better hotel). Beach and pool area are just OK, not nearly as nice as expected. Front desk NEVER answers the phone, placed multiple calls not once were they answered. Phone did not function in the room so I was unable to order room service. Food at Wreck Bar restaurant was pretty good, and the ‘mermaid’ swimming next to the bar was a cute feature. Overall I would NOT recommend this hotel."