"The room was comfortable and the location was convenient. Although the hotel was not prepared for out booking and the staff seemed like they didn't know what to do. I felt the staff were unwelcoming.
"
"First day we didnt have AC in the room, it was a bit hot... then the following day they moved us to another room but the there was construction on that side... it was really noisy "
"There are two Metropak Hotels. The images show Breweries one which I presume is modern. I ended up in the other one but was too tired and wary to go to the Breweries hotel "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all "
"We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. "
"Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff admit that guests typically do not eat there. For properties with more than four floors, there is no elevator; however, safe parking for only four cars total is available. The staff are friendly and say the right words, but lack the resources to offer great service, as they depend on what the host provides. Overall, it is a two-star establishment pretending to be three stars. The location is ideal, just a few minutes' drive from the city center and other attractions. If you are not particular about high quality, it is worth a try."
"Complete fraud. No pool, no jacuzzi, no A/C, no functional TV, no internet, no hot water finally the door to the room would not lock. Interestingly, I was the only, "guest", in the entire hotel. I left before spending the night.
When asked about the "restaurant and bar" they simply stated that there were nearby.
Lost my money.
"
"As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course"
