Thornhill Holiday Rentals

"We loved it. Huge room. Friendly staff. Excellent brealfast will return."

"Comfortable cabin but interior / decor dated. Breakfast area cramped and busy, especially where getting your food, but comfortable seating and lovely views depending on where seated. Evening meal was tasty, however staff not very attentive and forgetful with order details. Children’s entertainment was great with lots of activities to choose from."

"Stay it wasn’t pleasure at all. Electric problem with my room The bed was cracking like crazy I couldn’t sleep. Food, it was horrible. Service it was horrible, I was scared to ask for anything. I think they should treat the stuff to smile a bit more. I have visit other Apex Hotels and my experience it wasn’t like this. "

"We thoroughly enjoyed our stay. The 3 bed Lodge was spacious for the 5 of us and equipped with the basic essentials for self-catering (dishwasher tablets, cloths, washing up liquid, tea, coffee, sugar sachets etc). The pool/spa was most enjoyable and open from 8am to 8pm, without the need to book, which made it very convenient to pop along whenever we wanted. "

"The hotel needs renovation.The food in the restaurant was terrible and expensive! if you order a pie or smoked fish, know that they are bought from a supermarket and are just reheated. "

"amazing friendly and helpful staff"

"Room was beautiful and clean, breakfast staff was lovely however our "bucket list" stay was incredibly dampened due to the dinner staff member. She was quite avoidant and disinterested and would audibly sigh when walking away from customers. Extremely disappointed in the meals as most things were unavailable on a Friday night and there was only one steak cut option and only one chicken out of 3 on the menu available. None of this was told to us until ordering even tbough we were handed the menu 5 minutes earlier. We had to ask for water near the end of the meal as it wasn't offered even though it was for other diners. It was supposed to be the highlight of our holiday from Australia and it let usdown. The accommodation was great thoughcut optiona"

"For the price of the rooms is shocking compared to what you get and the customer service is terrible definitely won’t be staying there again avoid this hotel "

"Stopped off here overnight on my way along the WHW for the night. I arrived earlier than the 3pm check in time so decided to pop in for a drink, there’s no ‘public bar’ where you can walk in and order a beer so had to be shown through to the bar which operates (a very slow) table service. I only had the one pint and got up and left after sitting with an empty glass for 15 minutes or so. £6.25 ‘house’ lager is the cheapest pint but a bit steep however there was a decent local selection of drinks. The woman on the desk was quite friendly and gave me a table next to the bar (didn’t help get a drink any quicker) oddly she turned up in the breakfast room the next morning with what appeared to be pyjamas and a shower cap on so maybe she lives there. Food menu was your average run of the mill stuff. A bit overpriced in my opinion and although I never ate at lunch, the menu was the same in the evening. I had a burger which was nothing special for the price and again drink service was slow at best so I never hung about long which is a shame as the bar area is quite a nice space other than the cobwebs and jumble sale items all over the place. Upon checking in, I was allocate a room which was in a cottage further up the room from the main building. Looked ideal from the outside although felt like a trek to get to it after a long day walking. The room itself was decent with no complaints on the facilities, they’ve missed a trick not putting bath in with a shower above it though."