Front of property

Reviews of Alpenhorn

3.5 out of 5
Alpenhorn
6 Buckwong Place, Thredbo Village, Thredbo, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 84 reviews" "
Rating 8 - Good. 40 out of 84 reviews" "
Rating 6 - Okay. 5 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, a great breakfast & very friendly staff!
Stayed 5 nights in Jul 2022

10/10 Excellent

Sangruthai

Stayed 3 nights in Apr 2022

10/10 Excellent

Coleen

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Mark

Liked: Staff & service
Property was ok
Stayed 1 night in Mar 2022

10/10 Excellent

Jay

Stayed 1 night in Mar 2022

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and personal feel.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Breakfast was great and the location was quiet but close enough to the shops. It was thefect s
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts, cosy & clean & great location.
Stayed 3 nights in Apr 2021

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Perfect stay in comfortable surroundings, couldnt ask for more
Stayed 3 nights in Dec 2020

10/10 Excellent

Merran, Bywong NSW

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, good breakfast to keep us going up on the main range, easy access to everything in Thredbo
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts. breakfast was great value. Location was very convenient.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cassandra and Brad are super friendly and they are the reason we will come back.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Mike, Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable room and lovely lounge for relaxing after a tiring day on the slopes
Stayed 3 nights in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lodge, can't ask for more
Brad and Cassie were great, nice little room tucked away a few minutes walk from Thredbo village and most of the restaurants. Will definitely come back in the years to come
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The management team were amazing and the common areas were warm and inviting
Stayed 3 nights in Jun 2019

10/10 Excellent

HankProductions

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff who made you feel at home. Check out the video at Hank Productions on YouTube for more details.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value , parking a bit far away, but very clean and comfortable
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service and local knowledge was extremely helpful
Stayed 3 nights in Mar 2019

8/10 Good

mwae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fantastic hosts and breakfast; and the views were stunning. We didn't really like the no on-site parking but it worked out because it was low season and there weren't too many cars aiming for a park at the nearest parking lot.
Stayed 3 nights in Feb 2019

8/10 Good

Lorraine, Victoria

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Last weekend of the ski season and it was quiet. Hotel close to the village comfortable and warm.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and clean with nice views of mountain!
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location.
Very quiet and respectable atmosphere. Very organised and accommodating. We had a great stay.
Stayed 1 night in Jul 2018

4/10 Poor

Lucky, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Thredbo is expensive, but there are better options
Be warned; the room is old and tired, the beds aren't comfortable, the line is old, the windows don't seal properly, there are LOTS of stairs, there is no parking, etc. The staff are pleasant, and i had no issues with the stay but in Thredbo you don't really get what you pay for. Thredbo Resort needs to do more to justify the expense of accommodation in the village.
Stayed 1 night in Jul 2018

8/10 Good

gordon, Lower Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loveliest Hotel Crew on the Mpuntain
Just such a lovely group of people taking care of you. Cass and Brad have such a finely tuned machine and great staff to make the stay with kids so easy. The restaurant is serving wonderful Thai food that far exceeded our expectations, and it’s some of the most reasonable on the mountain.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was certainly comfortable lodge for our stay in Thredbo. The host were delightful in their care and greeting us upon arrival. Would certainly recommend to our friends.
Stayed 3 nights in Jul 2018

8/10 Good

vamsheedarreddy, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel.
Breakfast buffet is great. Staff are frendly. Clean and warm rooms, nice place to BBQ . Wifi not efficient and no microwave to heat our stuff.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming friendly manager(Alison). Helpful. Go back again in winter maybe if she’s there. She made the stay pleasant.
Stayed 3 nights in Jan 2018

10/10 Excellent

Family, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mountain lodge
Excellent mountain lodge booked for 1 night on New Year’s Eve with relatively short notice. Clear directions given and great advice provided for climbing. Quality Sony TV and radio - good to see rather than cheap alternatives. Breakfast included. Highly recommended!
Stayed 1 night in Dec 2017
Response from Alison Connelly on 9 Jan,2018
Thank you for your wonderful review. we do hope you visit again, hopefully for a longer stay next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Sam, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location with beautiful full mountain views
Had a great 5 night stay, end of season but had beautiful blue skies and good snow. Alpenhorn was a perfect spot for our family getaway
Stayed 5 nights in Sep 2017

10/10 Excellent

Marc, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lodge - Great Location
We really enjoyed the location, and access to bus route for skiing and shops at night. The room size is great for a family of 4.
Stayed 2 nights in Sep 2017

10/10 Excellent

libby, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Comfortable and convenient location, unloading bay good. I made an error booking online but fixed easily when I rang. Basic rooms but better than expected. Friendly staff. Good drying room that didn't smell. Very effective heaters! Continental breakfast very handy, ability but a beer after skiing also appreciated. Would happily stay here again for a longer time.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little lodge. Rooms were fairly small but comfortable. Excellent location and the staff were really friendly and helpful.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very comfortable experience but quite inaccessible
The room was quite small but comfortable and had everything we needed, the staff were helpful too! What a pleasant surprise to see there is a Thai restaurant inside the hotel itself! It's impossible to drive straight to the hotel because of a steep hill - it was very difficult to get packed and re-packed again.
Stayed 1 night in Sep 2017
Response from Nigel G on 17 Sept,2017
Hi Anonymous. Thanks for your review of your recent stay. It's great to read that you enjoyed the Lodge and the service from our staff. We do our best to ensure you enjoy your stay. I am not sure as to why you list that it's impossible to drive straight to the hotel as this would appear incorrect. We sit proudly at the end of Buckwong Place and guests drive their vehicles to and from our Lodge on a daily basis to park outside the front door to load and unload their vehicles when they check in and check out. (as well as the Village services crew and daily delivery trucks!) We appreciate you choosing to stay, and we do hope to see you again when you are next in the neighbourhood.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodge is fine as more if a hotel type of stay rather than a lodge. We had 2 dinners in the restaurant. One was lovely the other shocking to the point we keft most of our meal. Otherwise sll good. Thsnk you for having us.
Stayed 7 nights in Aug 2017
Response from Nigel G on 28 Aug,2017
Dear Anon. Thanks for taking the time out to write a review, and although you have rated us highly which is great, I was concerned to read there was a problem with your meal the second night you joined us for dinner. I trust you advised the staff in the restaurant to allow them the opportunity to rectify the situation, however, there was no mention to me that there were any problems. As this is not the usual feedback for our restaurant which has rated very highly again this season with our guests, perhaps you could contact me directly in regards to the issue so I can get a better understanding of the problem and we may be able to address it moving forward if required . . ? Kind regards, Nigel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was good in general though the parking arrangement was difficult especially with small children.
Stayed 2 nights in Aug 2017
Response from Nigel G on 26 Aug,2017
Hi Anon. Thanks for writing a review. I am happy to read that you found the lodge to be satisfactory to your needs. I am sorry about the parking situation, however we do advise that we have no onsite parking on our listing. Our guests take advantage of the 7 free overnight car parks located around the village, located between a 2 minute walk away and a 10 minute walk away from the Lodge. There are of course shuttle buses that run around the village, also free of charge that I am sure you all took advantage of. Kind regards, Nigel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service all round - highly recommended !!!
Stayed 1 night in Aug 2017
Response from Nigel G on 26 Aug,2017
Dear Anon. Thank you for taking the time out to write a review. We are very happy to read that you enjoyed everything with your stay, and that you found the service "excellent". We do of course hope to have you back to stay when you are next in Thredbo, whoever you may be?! Thanks again for staying, Nigel

10/10 Excellent

Sharon, Bargo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great place to stay. Staff were amazing (wish I new all there names, as they all deserve credit) nothing was a problem. Nigel was so welcoming and made us feel right at home.
Stayed 2 nights in Aug 2017
Response from Nigel on 20 Aug,2017
Hi Sharon. It was lovely to have you stay and lovely to read your wonderful review! Thank you for choosing to stay with us. It's great to see that you enjoyed the Lodge, facilities and the service from our staff. For the record, Supreeya (Chef), Murray, Alison, Danielle, Cindy, Jake, Gary and Cassie. Thanks for the pat on the back! Warm regards, Nigel

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
It was very comfortable and the staff were very accommodating to all our needs. Thank you very much for the excellent service.
Stayed 5 nights in Jun 2017
Hi Carlos. Thanks for taking the time out to write a review for us, and thank you for the 5 stars! It was a pleasure to have you stay and we look forward to seeing you again when you are next looking to holiday in Thredbo. Kind regards, Nigel

10/10 Excellent

Paul, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great service
Our family of four stayed in a two-bedroom room for four nights in January. The beds were comfortable, the rooms were clean and the continental breakfasts were excellent. The service was exemplary, and extremely friendly. The only issue was that the beds in the children's room were bunk beds and the top one is a little awkward to climb into.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliness of the staff made our stay incredibly enjoyable and pleasant. Great location for all activities and restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The views were lovely and the lodge was close to everything. Nigel our host was very friendly- great how he remembered who we were, and was flexible to accommodate for our particular needs. We had a flowing creek and bush outside our room which was beautiful.

10/10 Excellent

paul, central west nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute it was.
Booked 6 hours before my arrival, was greeted by friendly reception staff and resturant staff were fantastic. Close walk to the village centre. Room was comfortable with ensuite and was nice and warm. Oh I forgot to mention there is an outstanding Thai restaurant on the middle level with a Thai chef using all fresh produce. Full breakfast was included. Would recommend any single, couple, family or group a pleasant stay.

8/10 Good

scott, sydney

Liked: Cleanliness, staff & service, room comfort
A ski lodge for skiers and their families.
Warm friendly welcoming staff, as was the lodge Itself. My bed was a little hard for my liking, but otherwise it was everything I would of expected. I would return there happily.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quick ski break
Alpenhorn was generally a quiet surprise all round; in a good way. Booked last minute for a couple of ski days in Thredbo. It's at the top of a steep driveway, so you have to handle that when walking up or down. Near to bus stop though. Staff friendly, room comfortable enough but room 8 is right next door to kitchen, which is a Thai restaurant 6 nights per week. Activity around the room didn't stop until 11pm. Otherwise comfortable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RAY, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Room with a View
Just a short 2 night stay and Nigel was the perfect host. The room was cozy and had a great view of the mountain. I will definitely stay again.