Three Parallel Rivers

This hotel is just beautiful. The cleaning staff and the breakfast staff are really sweet and helpful. The front desk staff were kind as well, but there was an issue: they did not have my reservation. I booked through Expedia and had conversations with the hotel through their messaging portal. However, they could not find my reservation and I was on hold with Expedia customer service for 1.25 hours. I won't get into that too much since I think it was a fluke, but the staff -- who don't speak much English -- did their best to try and help us. The bed is huge and comfortable, the bathroom and shower are awesome, and the view is very pretty. Lots of restaurants around -- we liked the Villa. Enjoy!

Absolutely loved this stay. Just a 10-minute walk to the Bund, with charming old houses along the way. The room was spotless, the bed super comfortable, and I slept like a baby. Great water pressure in the shower. The laundry room on the 4th floor was a huge plus—wash and dry in one go. Nice gym for a quick morning workout, and the rooftop terrace has an amazing view of Lujiazui at night. Front desk staff were friendly, efficient, and even recommended some great local Shanghainese restaurants. Would definitely stay again.

Great stay at Vienna Hotel! The airport pickup service was smooth and hassle-free. Loved that the nearby mall has an indoor ski slope—such a unique bonus! Front desk staff were friendly and check-in was fast. Room was clean and comfortable. Perfect for business travelers. Highly recommend!