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"Great stay ruined by not refunding holding deposit still 1 month after we left. Holding deposit (£1800) taken from credit card instead of put on hold as agreed and has still not been refunded. Poor customer service having to chase for updates with no proof they have actually paid this back to us"

"Stunning property. The staff was exceptional. Location was top tier. "

"Amazing location- fantastic staff in all areas - friendly, professional and nothing too much - highly recommend "

"Amazing stay. Great staff. Tasty food. Everyone was very kind. Location is perfect. Will recommend this hotel to all my friends and family if they come to Budva. "

"Highly recommended "

"It was a trip to relax a bit before having my baby, so it was perfect to stay in front of the beach, with a stunning view. The place is very calm, and there are a lot of restaurants and bars nearby. The hotel is beautiful, clean, the staff is friendly and the breakfast is good with a lot of options. The traffic around was not really good, which made our taxi rides a bit more expensive - this was the only part that we didn’t like, but of course it’s not the hotels fault. Just be aware that this might happen and I think the drivers use the tariff 2 the whole day with tourists, so pay attention to that either. Overall it was a nice experience, and I would definitely comeback! "

"The hotel itself was a 5 star. Great big rooms, comfortable beds, lovely pool with incredible views, a great private beach, two hotel dinner restaurants and some nice local restaurants to walk to for dinner too with a small convenience type store also nearby. The service was more a 3 star. It was a birthday trip and my partner had emailed the concierge at the hotel before the trip who had said via email that they had confirmed several things (a dinner reservation/cake/kayaking etc) when we arrived the reception said the concierge was on holiday and they did not know anything about the birthday things planned, so it appears the concierge did not book these things despite email confirmation from them. My partner had to ask at least 4 times to try and then book them again. It was difficult for something that should have been simple. One day the cleaning service only gave us 1 shower towel for 2 people. Another day the ice cream at the pool bar had all melted so no ice cream available from there. Another occasion the hot items at breakfast were cold (eggs, beans etc) On my birthday I got a nice card and small cake but this still took my partner asking many times. The hotel food and drink is pricey (€6 for a small coke). Every day they started playing music in the breakfast area at 7am before breakfast was even open, the noise woke me up every day and seemed unnecessary. Overall a really lovely stay and an amazing holiday and area, just not a 5 star service. "

"The level of friendliness and helpfulness of the staff was simply outstanding. As a small boutique hotel they will never be able to compete with larger hotels but teh experiene was transformed by the fact that they consistently went out of their way to be helpful and one staff member especially ( a lovely lady from Bali) was a goldmine of helpful information about local facilities and options for sightseeing/recreation and good restaurants in the area. We will definitely go back!"

"Nice pool. Bed was comfortable. View was great "