Tocina Holiday Rentals

"Friendly reception staff. Public areas and room very clean. Good range of facilities on offer - bar, breakfast, rooftop pool. "

"Hotel was located near enough to airport (about a €20 taxi ride away). The staff was very nice as well. Unfortunately there was some misinformation provided by Expedia. The website stated the hotel had an indoor pool that was heated. The hotel only has an outdoor pool with a bit of cover and the pool is NOT heated (note this is not a "Karen" kinda review, the staff explicitly informed us at check-in when we asked if the pool was heated that the pool was outdoors and not heated). Additionally, the rooms were average at best. We were on the 10th floor and there was a mini ant infestation in our room. The windows surprisingly opened all the way (like a person could fall out if they leaned too far) which unfortunately led to poor insulation and therefore every car honk and acceleration could be heard very loudly in the room. We had a surprise visit from the maintenance guy who apparently came to fix the leg of one of the beds we didn't even know was broken, and when calling down to reception to confirm this required maintenance we realized the phone was not working. Also, due to the time of our arrival (1700) we were not so pleasantly surprised to learn that the restaurant did not offer the standard dinner hours (or even a LA carte/rooms service) we're used to. They closed at 1600 and did not open again until 2000 (which was not great news considering we had 2 hangry children with us). All in all the hotel is rated 4 star but I would rate it meh... 2-3 at best."

"Personal muy cordial y muy buenas instalaciones "

"Rooms were clean and shower was excellent. Food in the bar area was average."

"Overall the hotel could use improvement when it comes to cleanliness and some of the staff attitude. Our bed sheets were ripped, the bathroom was somehow dirty, we were provided with a twin room, although from the photo looks presented we booked a double bed with view, but we were placed on the first floor viewing the street garbage large bins. The improvement suggested over the staff has more referance for me when it comes to the lady that checked us in, who was not friendly and made us feel like she was making a great effort in receiving us."

"Clean room. New amenities "

"Breakfast could be improved "

"Room was clean, Small but spacious bathroom. We had breakfast included and didnt regret it. Theres a lot of choices offered on the buffet. Staff were helpfull and welcoming. "

"Big and only 3 lifts??? Totally average and breakfast is chaotic. Pool area is so small and gets busy quick"