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Overview of MUSTARD HOTEL SHIBUYA - Hostel

Photo gallery

Featured image
Terrace/patio
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access

MUSTARD HOTEL SHIBUYA - Hostel

2 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationShibuya Hikarie11 min walk
    Popular LocationCerulean Tower14 min walk
    Popular LocationShibuya Crossing14 min walk
    AirportTokyo (HND-Haneda)33 min drive

Choose dates to view prices

Family Room

4.3/5 guest room rating
  • 18 sq m
  • Sleeps 6
  • 3 Single Bunk Beds

Shared Dormitory, Women only

4.7/5 guest room rating
  • 18 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Shared Dormitory, Mixed Dorm

4.4/5 guest room rating
  • 18 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Double Room, Shared Bathroom

4.3/5 guest room rating
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Room (MUSTARD Comfort)

5/5 guest room rating
  • 33 sq m
  • Sleeps 6
  • 3 Large Single Beds

Superior Double Room

4.7/5 guest room rating
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, 1 Double Bed with Sofa bed

No guest room rating
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Superior Twin Room

4.7/5 guest room rating
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

Twin Room, Shared Bathroom

4.2/5 guest room rating
  • 8 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

About this area

Tokyo

Located in Tokyo's Shibuya neighbourhood, MUSTARD HOTEL SHIBUYA - Hostel is in the entertainment district and near a train station. Shibuya Crossing and Tokyo Tower are notable landmarks and Disneyland® Tokyo is a popular local attraction. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Yoyogi National Gymnasium. Spend some time exploring the area's activities, including hot springs. Guests appreciate the hostel's convenience for public transportation: Shibuya Station is 15 minutes on foot.
Popular Location

What's nearby

  • Shibuya Hikarie - 11 min walk
  • Cerulean Tower - 14 min walk
  • Shibuya Crossing - 14 min walk
  • Omotesando Hills - 3 min drive
  • Yebisu Garden Place - 4 min drive

Getting around

  • Ebisu Station - 11 min walk
  • Shibuya Station - 15 min walk
  • Tokyo (HND-Haneda) - 31 min drive

About this property

MUSTARD HOTEL SHIBUYA - Hostel

Tokyo hostel in Shibuya, near Shibuya Crossing
Along with a restaurant, this hostel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and a microwave in a common area. All 106 rooms offer free WiFi.
MUSTARD HOTEL SHIBUYA - Hostel offers 106 forms of air-conditioned accommodation with complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: JPY 700-2000 for adults and JPY 700-2000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Art gallery

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Spanish

Outdoors

  • Rooftop terrace

Spa

  • Hot springs
  • Hot springs open from 11:00 AM to 11:30 PM

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Towels

More

  • Iron/ironing board (on request)
  • Slippers
  • Window screens

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 26 January 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 700 and JPY 2000 for adults, and JPY 700 and JPY 2000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Hot springs access available from 11:00 AM to 11:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

MUSTARD HOTEL SHIBUYA Hostel
MUSTARD HOTEL Hostel
MUSTARD SHIBUYA
Mustard Shibuya Hostel Tokyo
MUSTARD HOTEL SHIBUYA - Hostel Tokyo
MUSTARD HOTEL SHIBUYA - Hostel Hostel/Backpacker accommodation

Frequently asked questions

Can I cancel my reservation for free at MUSTARD HOTEL SHIBUYA - Hostel and receive a full refund?
Yes, MUSTARD HOTEL SHIBUYA - Hostel offers free cancellation on select room rates, because flexibility matters! Please refer to MUSTARD HOTEL SHIBUYA - Hostel cancellation policy on our site for more details about any exclusions or requirements.
Is MUSTARD HOTEL SHIBUYA - Hostel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at MUSTARD HOTEL SHIBUYA - Hostel?
MUSTARD HOTEL SHIBUYA - Hostel doesn't offer parking.
What time is check-in at MUSTARD HOTEL SHIBUYA - Hostel?
Check-in is from 2:00 PM - 11:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at MUSTARD HOTEL SHIBUYA - Hostel?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary).
Where is MUSTARD HOTEL SHIBUYA - Hostel located?
Located in Shibuya, this hostel is 0.7 mi (1.2 km) from Shibuya Crossing, and within 3 mi (5 km) of Meiji Jingu Shrine and Tokyo Tower. Tokyo Sky Tree and Disneyland® Tokyo are also within 16 mi (25 km). Shibuya Station is 15 minutes by foot and Ebisu Station is 11 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 137 out of 292 reviews
5 - Excellent 47%
Rating 4 - Good. 115 out of 292 reviews
4 - Good 39%
Rating 3 - Okay. 24 out of 292 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 292 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 292 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Staff & service, property conditions & facilities
Quite stylish, lovely restaurant and bar, lovely staff, discounts to cool events/nights, bed is very comfortable.
Stayed 12 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient location. Friendly and accommodating staff. Cool vibe
Stayed 10 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020

5/5 Excellent

Stayed 3 nights in Feb 2020

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