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"There wasn’t hot water or wash clothes in our room "

"Charming hotel and staff. Best hotel shower I’ve had in a long time… the water pressure was fantastic. Hotels in the US are very hit or miss with this so it made me very happy. The staff was very helpful getting us in and out of Rome on the regional trains and was just very friendly in general. The only issue we had was this… The spring weather was cool to cold during our stay but we did attempt to turn the AC on at night and it did not cool off the room. This may have been because it was not set to work yet since the weather is still so cool. So we were a little hot at night but it was still fine. The bed was very comfortable and we slept well. Overall it was a lovely stay."

"This was a great location if you were trying to catch the ship and also spend some time in downtown"

"Comfortable stay. Half board was a great deal. Food was good. Dinner service was sometimes slow & disorganized when they were full. Inexpensive shuttle to the port was great. "

"Well located. Staff (Filipinos and Claudia) was pleasant and responsive. "

"Drove own car no bar service used"

"The staff were all super sweet. Breakfast was amazing!"

"We had a lovely stay at 7bells. Filippo was very thoughtful and informative. Thank you Filippo!"

"Only issue was the stairs. I was told my room was on the second floor but apparently, that didn’t include the ground floor when counting floors so it was really the third floor and had to carry luggage up two flights of stairs. Not fun after traveling for 24 hrs. I will say the self check in directions were very easy to follow. "