Tong Hai Holidays

Room 109 toilet light flickering. Downstairs entering place no fan, hot. Pool water dirty

They are a great team of staff. Greetings & with a friendly smiles make the whole experiences wonderful. - They are attentive. - The unique & wonderful design of the hotel is cosy & warm welcoming. - Great location. The only minus piont is the limited parking lots.

Writing The stay was amazing. Despite the remote location — you need to take a Grab to get to the city centre — the ocean view was absolutely worth it, especially for the price we paid. The room was clean, and the staff was wonderful. I would definitely recommend purchasing the breakfast, as it was excellent. We also received a couple’s discount when purchasing breakfast directly at the restaurant. In addition, we had an amazing dinner at the downstairs restaurant with a beautiful ocean view. On the downside, be careful with the step when entering the bathroom. I also wish there had been more than just two bath towels provided, and another one placed on top of the toilet bowl. It would have been nice to have more than one bottle of combined hair and body wash in the shower as well. My husband used the gym and mentioned that the air conditioning seemed to be turned off all the time — working out in a stuffy room without AC was quite uncomfortable. It also seemed like a very strong air freshener was being used to mask the smell. Overall, it was a great stay, but there is still room for improvement.

Got a room that was supposed to have sea view but we only got the horizon part as the lower view was obscured by another block (but only 2 storey). Apart from the above, Lone Pine is a superb resort for those who love basking under the shades of tropical trees and pines too, has well maintained and clean facilities, enjoying the serenity of Batu Ferringhi. Food (breakfast) and drinks were very good too. The play room has large TV screen and we actually stayed up till 1am to watch Champions' League... We loved this resort and definitely would be back again!!

Room was decent and clean. Location is good for sightseeing and eating. They only have one person at the front desk one shift a day. If you arrive early or late no one is there to check you in. If you have a problem or lose your room card same thing.