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Skotel Alpine Resort

3.5 star property
Family-friendly ski hotel with restaurant

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Photo gallery for Skotel Alpine Resort

Indoor spa tub
Property grounds
1 bedroom, individually decorated, individually furnished, free WiFi
Fridge, microwave
1 bedroom, individually decorated, individually furnished, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Superior Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ngauruhoe Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Fridge
Separate bedroom
Shower/bath combination
Rainfall showerhead
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Queen En-suite

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen En-suite

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Bunk - Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Cabin

1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

Highlights

Furnished balcony
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Separate bedroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Queen Room

View from room

Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Backpacker Double, Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double, Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Backpacker, Shared bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Family Backpacker, Shared bathroom

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Cabin

1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

  • Sleeps 6
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Ngauruhoe Room

Interior

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

Interior

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for Superior Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Interior

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Single Bunk Beds and 2 Queen Beds

View all photos for Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Single Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
  • Lower Tama Lake - 18 min walk - 1.5 km
  • Tongariro National Park - 6 min drive - 7.9 km
  • Whakapapa Ski Area - 7 min drive - 6.5 km
  • Mangatepopo Trail Head - 23 min drive - 20.0 km

Getting around

  • Taupo (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive
  • ‪Tussock Bar and Restaurant - ‬4 min walk

About this property

Skotel Alpine Resort

Family-friendly hotel near Tongariro National Park
You can look forward to a terrace, a garden and an arcade/games room at Skotel Alpine Resort. Hit the slopes at this hotel, offering a ski shuttle, ski equipment hire and ski storage. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a local area shuttle and barbecues
  • A gift shop, luggage storage and snow sports gear
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.

Languages

English

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,001 reviews
The Park Hotel Ruapehu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 kilometres
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night.
Cots (infant beds) are available for NZD 15 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Is Skotel Alpine Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Skotel Alpine Resort?

Self-parking is free at this property.

What time is check-in at Skotel Alpine Resort?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Skotel Alpine Resort?

Checkout is at 10 AM.

Where is Skotel Alpine Resort located?

Located near the slopes, this Tongariro National Park hotel is situated in the mountains, within 1 mile (2 km) of Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake, and is convenient for winter sports, such as cross-country skiing and sledging. Taranaki Falls and Mt Ngauruhoe are also within 2 miles (3 km).

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Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 297 out of 766 reviews
Rating 8 - Good. 315 out of 766 reviews
Rating 6 - Okay. 111 out of 766 reviews
Rating 4 - Poor. 31 out of 766 reviews
Rating 2 - Terrible. 12 out of 766 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Stayed 5 nights in Jun 2025

8/10

Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025

10/10

Family friendly, beautiful staff
Stayed 1 night in Apr 2025

8/10

Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Stayed 2 nights in Apr 2025

10/10

Dining staff was incredibly supportive to learn about dietary restrictions.
Stayed 1 night in Apr 2025

10/10

Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Stayed 1 night in Apr 2025

10/10

Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.
Stayed 1 night in Mar 2025

10/10

The hotel is good and the area around are breathtaking.
Stayed 1 night in Feb 2025

10/10

This hotel is a haven for hikers and nature lovers. Highly recommend!
Stayed 1 night in Feb 2025

8/10

Good starting point for trekking to tama lakes. Hotel is a bit outdated and in our room we had a lot of dust.
Stayed 2 nights in Apr 2025

10/10

Stunning setting. Comfortable friendly and great location

10/10

Stayed here before our hike on Tongariro Crossing. The staff were very polite and the room had the most spectacular view of the mountains. The hotel is a bit tired but clean
Stayed 1 night in Mar 2025

6/10

The walls are kind of thin so if you are a light sleeper it might be hard

8/10

Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal. Kitchen facilities were also appreciated and staff were helpful.
Stayed 2 nights in Mar 2025

8/10

Old but very well maintained, staff hours at the front desk is limited, but they are very helpful even with the daily Niwa weather updates! Restaurant and bar are very good especially the view. If you travel in the high season, make sure to book it early as the park has limited accommodations. Close to hiking tracks and they can even arrange the shuttle to drop off and pick up for the Tongariro Alpine Crossing!

10/10

Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024

8/10

Great place, pillows could do with sn upgrade
Stayed 1 night in Feb 2025

10/10

Lovely staff, great location
Stayed 2 nights in Oct 2024

10/10

Chef, reception staff and owner went out of their way to make our stay exceptional. Generous size ensuite room with fabulous outlook and balcony. Warm and cosy and totally appropriate to prepare for and then recover from the Tongariro crossing (hot tub) and to explore Ruapehu. We'll be back for a week next time.
Stayed 2 nights in Mar 2025

10/10

Great place to stay
Stayed 1 night in Jul 2024

8/10

Excellent location for hiking. Nice common room and kitchen. Rooms very small with dim lighting.
Stayed 2 nights in Feb 2025

6/10

Probably the best you’re going to find in or near Tongariro National Park. Located right at the trail head of popular hikes, its location can’t be beat. Just keep in mind it’s an alpine motel geared toward backpackers. It’s great if you want to be near the park, but don’t have high expectations. Restaurant was very good for dinner.
Stayed 1 night in Feb 2025

10/10

Great location for multiple hikes.
Stayed 2 nights in Nov 2024

8/10

Great place for access to the mountain.
Stayed 1 night in Nov 2024

8/10

Simple accommodations that met my needs. Loved the towel warmer in the bathroom. Thin walls and noisy guests made for sleeping interruptions. Perhaps reinforce quiet hours to guests.
Stayed 2 nights in Mar 2025