Torcastle Holiday Rentals

"Room was disgustingly dirty.Tv did not work No information regarding breakfast in the room or given on checking in.went down 9.00am and it had already finshed. When showed the manager the photos of the state of the room Was told the compact rooms are small that was not the issue it was the filth. I knew the room was going to be small. But expe ted it to be clean "

"Scrambled eggs were a touch watery. Tomatoes were just slightly warm. Could of had some well done fried eggs displayed First day pastries ran out"

"The Glenfinnan House was wonderful! The staff was attentive. Fantastic stay!"

"Clean: **** Staff:**** Laundry: Not in Mobile home Kitchen:****"

"The rooms were not clean. My friend’s room had hair in the bathroom and the shower did not work. The ceiling in my bathroom had black mold. The wallpaper was peeling off the walls. We did not have rooms as nice as the ones shown. Maybe some of the rooms are nice? The manager was very professional and pleasant. The woman at the front desk when we checked in was very matter of fact in a “we’re sold out tonight not much we can do” way. Breakfast was the worst we had in our 9 days in Scotland. The front desk also said we booked with Expedia and had to take it up with Expedia so keep that in mind. This room should cost £100 not the nearly £300 they charged. "

"Rooms were clean, staffwas courteous enough. The location of hotel is very convenient to reach places and also for food. The hotel is on high street and boat rides are just across the road. There is limited parking infront of hotel. Down sides are on-going construction which make sit a bit noisy during day and also dusty. The suites were behind the main bulding without any lifts, so we had to carry our luggage upstairs without any help from staff. The rooms deco was good. Two downsides were the power shower has very poor pressure and they should consider upgrading the electric shower to one with pumps. Other down side was that the sofa bed was very uncomfortable due to springs from mattress would abutt against the body. Property should consider upgrading that as well. The hot breakfast has only one option for vegetarians and should provide more options for £12 charged. All in all, it was a bittersweet experience. I hope in new ongoing construction work, property will consider some of the suggestions. When we go next time to Fort williams, i will shortlist this place as one of the options but would go for some other if available. "

"Room was clean, lovely location and friendly staff"

"Our room was quite basic and a bit dated, but clean and tidy. There was a great selection of options for breakfast and it was delicious! The staff were all very friendly and helpful. We had a lovely meal the night before for my Dad's 80th and the food was delicious and the staff were very attentive. Thank you!"

"Beautiful building but far from anything so difficult if you don’t have a car. Can not walk to anything."