"I have never stayed in a place where the staff were so genuinely kind and helpful. They were all amazing. Great location, incredible breakfast, room was very clean and I loved the walk-in shower. The only downsides were there is no pool, no microwave in the room, and the room lacked shelves or counter space to put anything, especially in the bathroom."
"Clean room with friendly staff. Close, walking distance to Eaton Centre, CN Tower and anything you would want to see downtown Toronto. If it was too far to walk, it was easy to get an Uber to the hotel."
"We loved our stay at the intercontinental, the staff went above and beyond providing exceptional Customer service. We did an early check in which was much appreciated and because we were celebrating our birthdays, we were upgraded to a premium room and even received a delicious mouse bday cake delivered to the door. We also availed of the spa which was lovely. Received facials, used the pool, and hot tub area. Had tea in the spa lounge. My only concern here was that we had been looking forward to using the outdoor lounging area but it was closed for painting which meant there wasn’t much room to stay and relax in the spa area. The staff at the Intercontinental hotel and spa were top notch."
"This hotel is well located but very dated in terms of decor and facilities, particularly when taking into account it's price point. The kitchette advertised as being in it was a microwave but there were no plates or cutlery/silverware so you wouldn't be able to eat your food! The furniture was at bit worn out and housekeeping needed improving (for example dust on the widow ledges, not collecting rubbish left outside the door) and it just felt a bit old. It was serviceable but over priced."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
