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Reviews of Fairfield Inn and Suites by Marriott Toronto Brampton

3 out of 5
Fairfield Inn and Suites by Marriott Toronto Brampton
150 Westcreek Blvd, Brampton, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Daphine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
You indicated a hot tab while we were booking but on reaching the room and hotel at large they don’t have the hot tabs. So disappointing
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Thank you for your feedback.We are in process to update our hotel photos and information about the hot tub regards

6/10 Okay

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First night shampoo fell off the wall and woke us up at 4:00AM…. Second night fire alarm went off had to go outside with pjs on at 4:30am found out it was a false alarm Very bad when you’ve been traveling for 3 days and gonna travel 2 more next day! Not happy
Stayed 2 nights in May 2024

6/10 Okay

Abew

Business traveller
I like the cleanliness. I hoped the gyms and pool were opened untill midnight at leat.
Stayed 1 night in May 2024

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Construction
Stayed 2 nights in May 2024

2/10 Terrible

Karan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from regards on 14 May,2024
We are so sorry we were not up to your expectations . we promise to do better at your next visit Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the hotel. Very clean and comfortable bed. Breakfast was excellent.
Stayed 2 nights in May 2024
Response from Walid on 14 May,2024
We are so glad to know about your experience Thank you for sharing

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great customer service, pool to cold and loud parking lot when trying to sleep for an early flight! … people sitting in parked cars playing music. water slide should never be closed! or post on website or don’t have one at all! swim at own risk very disappointed. need better curtains that shut fully! and Shampoo in the room not filled up or barely any conditioner or shower gel VERY DISSAPOINTED!! in pjs so didn’t bother walking down when an early flight… staff was very welcoming and friendly.
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Thank you for your valuable feedback . We are taking your comments into our attention and will work to see how we can elevate Regards

10/10 Excellent

Norman

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Recommended to stay here quite place if you have kids…
Stayed 3 nights in May 2024
Response from Manager on 14 May,2024
thank you , we are so glad to hear your opinion Regards

10/10 Excellent

Angee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the breakfast, the pool, the cleanliness of the place, everything was excellent
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Thank you for your rating . we will share your comment with our staff Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
good value
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Thank you for your rating regards

10/10 Excellent

Samaksh

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really great experience at the hotel.
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
We are so happy to know about your experience regards

10/10 Excellent

Sardar

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new, renovated and quiet. Overall amazing.
Stayed 1 night in May 2024
Response from Walid on 14 May,2024
We are so glad to know your feedback Thank you so much

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodative staff. Clean and comfortable surroundings. 5 stars if there was an onsite restaurant.
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Thank you for your comments . It is highly appreciated

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Thank you for your rating we are so glad you had a nice stay

8/10 Good

Rim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from manager on 14 May,2024
Thank you for your rating we will do even better at your next stay

10/10 Excellent

Jerrard

All
Stayed 1 night in Apr 2024
Response from Management on 30 Apr,2024
Thank you for sharing your rating We are glad to know about your experience Regards

10/10 Excellent

Sahil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome experience
Stayed 2 nights in Apr 2024
Response from Manager on 14 May,2024
Thank you for your rating

8/10 Good

jason

Travelled with family
Nothing to do. In industrial area
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr,2024
Thank you for your rating and we are sorry that the location was not up to your expectations Regards

4/10 Poor

As

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Walid on 25 Apr,2024
We apologize that your stay was not as expected We promise to do our best at your next stay with us Regards

10/10 Excellent

Jaimie

Stayed 2 nights in Apr 2024

10/10 Excellent

Bill

Stayed 2 nights in Apr 2024

4/10 Poor

M.

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Walid on 25 Apr,2024
We are sorry that we did not meet all your expectations at this stay We hope to have the opportunity serving you in the future and we promise to make it right for your Regards

8/10 Good

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr,2024
Thank you for staying with us and for nice rating We promise to do even better at your next visit Regards

8/10 Good

Chris

Stayed 1 night in Apr 2024
Response from Management on 3 May,2024
Thank you for your rating we promised to do even better at your next visit Regards

6/10 Okay

Francis

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Bed was very soft and comfortable but the TV wasn’t working so couldn’t watch anything! And the shower was making some annoying squeaky noise when you turn on the head! Overall and after those two things it was good to me! Other then the swimming pool slide being closed!
Stayed 1 night in Apr 2024
Response from Walid on 12 Apr,2024
Hello Francis,thank you for your valuable comments . We hope to provide with much better stay at your next visit Regards

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Management on 12 Apr,2024
Thank you for your rating and we promise to do even better on your next stay

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr,2024
Thank you for your rating We are so glad to know about your nice stay with us

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room, helpful staff and great breakfast
Stayed 1 night in Apr 2024
Response from Management on 12 Apr,2024
Thank you for letting us know about your great stay

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub conditions could be cleaner.
Stayed 1 night in Mar 2024
Response from Management on 12 Apr,2024
Thank you for your rating and your valuable comment

8/10 Good

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was right and location worked out bicely for our weekend plans.
Stayed 2 nights in Mar 2024
Response from Walid on 2 Apr,2024
Hi Brian ,Thank you for your feedback

10/10 Excellent

Amanda, MACOMB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come again. Great value stay
Stayed 1 night in Mar 2024
Response from Walid on 31 Mar,2024
Thank you Amanda !We are so glad to know you had a great stay and we look forward serving you again soon Regards

10/10 Excellent

Zhaopeng, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast，thanks
Stayed 1 night in Mar 2024
Response from Management on 31 Mar,2024
Thank you for your rating . We are so glad to know about it regards

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property clean! Staff very friendly. Like the all coffee and tea bar, will stay here again. Close to 410. Area is a little industrial, but safe.
Stayed 4 nights in Mar 2024
Response from Manager on 28 Mar,2024
Thank you so much for yuor feedback We really appreciate your comments

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good, but area was pretty industrial, so nothing much around to walk to. Staff was very nice. Layout of the room was a little odd with bed really close to the window, but the room had a large unused area at the other end.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar,2024
Thank you for the feedback . Your comments are importatn to us

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the above
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar,2024
Thank you Alvin, We are glad to know you had great stay with us

6/10 Okay

Jenifer

Liked: Cleanliness
Disliked: Property conditions & facilities
We enjoyed the pool, and the morning breakfast was excellent. The staff working at the front desk, and the staff working the breakfast was excellent. Unfortunately our room didn’t have a working bath tub. We needed to bath our kids and have their hair washed for the next day for an event. The outlets were also not working in our bathroom. Very frustrating.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar,2024
Thank you for the feedback and apologise for the inconvenience. We promise to do better at your next visit Regards

10/10 Excellent

Gillian

Stayed 2 nights in Mar 2024
Response from Management on 12 Apr,2024
Thank you for your rating

10/10 Excellent

Devin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar,2024
Thank you for yuor rating So glad to know about your greate stay

10/10 Excellent

Prabhnoor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was quite and got some complimentary items too
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar,2024
We so glad to know that we provided you with great stay kind regards

10/10 Excellent

Rosslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Manager on 15 Mar,2024
Thank you for your rating . we are so glad to know about your great stay Regards

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar,2024
Thank you for your business and your feedback Regards

6/10 Okay

Jesslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room I booked wasn't available, and the alternative wasn't what I paid for. The only reason I booked this hotel was for the waterside but it was closed for our entire stay which was also very disappointing. The staff were super friendly and breakfast was good.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar,2024
Thank you for the feedback .We are so sorry that we did not meet all your expectaions I hope we will have the opportunity to serve you again and make it right for you

8/10 Good

Antoine

Stayed 1 night in Mar 2024
Response from Walid on 31 Mar,2024
Hello Anotine,Thank you for your rating . We promise to do even better at your next stay

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Excellent breakfast
Stayed 1 night in Mar 2024
Response from Management on 4 Mar,2024
Thank you Mike for your rating We are so glad to know about your great stayRegards

4/10 Poor

Fiona

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Booked because it had jacuzzi and it was too cold to go in and we could not understand the employees checking us in.
Stayed 1 night in Feb 2024
Response from Walid on 2 Mar,2024
Dear Fiona,We apologize for the inconvenience . We had a technical issue with our pool heating system as you were informed at that time . we did our best to fix it . our Hot tub is up and running right now and we invite to try our hotel at your next visit to Brampton and we promise to provide you with a great stay Regards

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price
Stayed 2 nights in Feb 2024
Response from Walid on 22 Feb,2024
Dear Nicholas,Thank you for your rating. we are so glad to know you enjoyed the stay

8/10 Good

Das

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great but some rooms were being renovated. Smell of paint
Stayed 2 nights in Feb 2024
Response from Manager on 20 Feb,2024
Thank you Das for your rating , we are glad to know you enjoyed the stay

4/10 Poor

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 20 Feb,2024
We are so sorry that we did not meet your expectations at this stay . we promise to do better at your next visit

10/10 Excellent

Moses

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Manager on 20 Feb,2024
Thank you so much for your rating . will share that with our team members

6/10 Okay

Carla

Travelled with family and small children
Property was under renovation, so can only speak to our room. It was average—nothing more. Clean, but dated carpets, fixtures, etc. Room was adequate, though on the smaller side. Staff were helpful and friendly, but did nothing to “wow” me. Waited about 5-8 mins for someone to come when I arrived to check in—nobody was at the desk. Breakfast was adequate—yogurt, oatmeal, toast, waffles, eggs, bacon, sausages and potatoes. Coffee/tea station 24/7 was a nice perk. Pool was old, and Inwas very disappointed that the water slide only operates on some (very limited) weekend hours—chose this hotel out of all the Toronto hotels FOR the water slide. Basic, clean hotel, reasonable price, but nothing special or welcoming.
Stayed 2 nights in Feb 2024
Response from Management on 14 Feb,2024
Hello Carla,Thank you for the feedback . As you notice we running our renovation in the present time and we are so excited to have it completed during the month of MarchWe are sorry for your delay during your arrival and want to assure you this is not our norm we look forward to have you with us again and we promise to provide you with a great stay Regards