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Overview of The Ritz-Carlton, Toronto

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Guest reviews

4.7 / 5Exceptional
515 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationPrincess of Wales Theatre4 min walk
Popular LocationMetro Toronto Convention Centre5 min walk
Popular LocationRoyal Alexandra Theatre6 min walk
AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 1 King Bed, Business Lounge Access

    Deluxe Room, 1 King Bed, Business Lounge Access

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom, Business Lounge Access

    Club Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, City View

    Deluxe Room, 1 King Bed, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Lake View

    Deluxe Room, 1 King Bed, Lake View

    Room amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Corner

    Suite, 1 Bedroom, Corner

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 Bedroom, City View, Corner

    Suite, 1 Bedroom, City View, Corner

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Deluxe Room, 2 Queen Beds

    Deluxe Room, 2 Queen Beds

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Suite, 1 Bedroom, Business Lounge Access (Simcoe)

    Executive Suite, 1 Bedroom, Business Lounge Access (Simcoe)

    Room amenities

    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Lake View

    Deluxe Room, 2 Queen Beds, Lake View

    Room amenities

    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds

    Deluxe Room, 2 Queen Beds

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed (Wellingotn, Club Level, Larger Suite)

    Suite, 1 King Bed (Wellingotn, Club Level, Larger Suite)

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

    Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, The Ritz-Carlton, Toronto is in the city centre and near the beach. PATH Underground Shopping Mall and St. Lawrence Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yonge-Dundas Square and High Park. Check out an event or a game at Rogers Centre, and consider making time for Ripley's Aquarium of Canada, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Visit our Toronto travel guide
Popular Location

What's nearby

  • Princess of Wales Theatre - 4 min walk
  • Metro Toronto Convention Centre - 5 min walk
  • Royal Alexandra Theatre - 6 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk

Getting around

  • St Andrew Station - 5 min walk
  • Union Station - 7 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • Where to eat
  • TOCA – Restaurant offering Italian cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Ritz Bar – Cocktail bar offering local and international cuisine. Serves breakfast, lunch and light fare daily.

About this property

The Ritz-Carlton, Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to CN Tower
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 263 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and LCD TVs.
The Ritz-Carlton, Toronto offers 263 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa My Blend by Clarins has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

  • The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 50 per day
Electric car charging station
Parking height restrictions apply
Limo/town car service

Food and drink

Full breakfast available for a fee weekdays 6:30 AM–11:00 AM: CAD 38-45 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Designer shops
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Belarusian
Bulgarian
Chinese
Croatian
Czech
English
Farsi
Filipino
French
German
Greek
Hebrew
Hindi
Hungarian
Italian
Japanese
Korean
Malay
Polish
Portuguese
Romanian
Russian
Serbian
Spanish
Thai
Ukranian
Urdu
Vietnamese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (20000 square feet)

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Romance packages available
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

TV channels
DVD player
First-run films
iPod dock
LCD TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Free newspapers
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 4:00 PM - 1:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Renovations and closures

The property will be renovating from 17 February 2020 until 15 June 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
This property is closed from 23 March 2020 to 30 April 2020 (dates subject to change). During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of CAD 150 per accommodation, per stay.
  • Dogs and cats only
  • 2 per room (up to 30 lb/13.6 kg)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 38 and CAD 45 per person (approximately)
  • Valet parking fee: CAD 50 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 6:30 AM to 10 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Ritz-Carlton Toronto Hotel
  • Ritz-Carlton Toronto
  • Ritz-Carlton Toronto Hotel Toronto
  • The Ritz Carlton, Toronto
  • The Ritz-Carlton, Toronto Hotel
  • The Ritz-Carlton, Toronto Toronto
  • The Ritz-Carlton, Toronto Hotel Toronto
All reviews

Guest reviews

4.7

Exceptional

5 - Excellent
420
4 - Good
61
3 - Okay
23
2 - Mediocre
5
1 - Poor
6
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

I enjoy being in downtown Toronto close to many great restaurants including the Ritz’ own Toca Ristorante. The beds are super comfortable and great views on Lakeside. Staff are friendly and attentive. Top notch!

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff went above and beyond in every respect; truly made this an exceptional stay.

Stayed 3 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We’ve stayed a few times and like to pay the extra for the club floor access. This time the experience didn’t match the $1000+ night we paid. The most disappointing was the drilling and hammering that occurred at 9am the next morning. The one thing we wanted to do was just sleep in. I’m surprised they would schedule the work right at 9am and not closer to noon when people are checking out. Overall the experience was underwhelming and leaving with the drilling and hammering noise in our heads was not what we expected from the Ritz.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020