Is The Richmond Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Richmond Hotel?

As of 20 Sept, 2025, prices found for a 1-night stay for 2 adults at The Richmond Hotel on 1 Oct, 2025 start from S$55.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Richmond Hotel?

Self-parking is available for a fee.

What time is check-in at The Richmond Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

Where is The Richmond Hotel located?

Located in Torquay City Centre, this hotel is within a 10-minute walk of Riviera International Conference Centre, Torquay Marina and Princess Theatre. Torre Abbey Sands and Torre Abbey are also within 15 minutes. Torquay Station is 14 minutes by foot and Torre Station is 16 minutes.

The Richmond Hotel Reviews, Deals & Photos 2025

About the area

Torquay City Centre, a neighbourhood in Torquay, is home to The Richmond Hotel. Princess Theatre and Torquays Dinosaur World are cultural highlights, and some of the area's activities can be experienced at Torquay Marina and Torquay Golf Club. Babbacombe Model Village and Gardens and Paignton Pier are also worth visiting. Looking to get your feet wet? Scuba diving, windsurfing and sailing adventures can be found near the property.

Visit our Torquay travel guide

8/10 Good

sukhwinder

1 Sept, 2025

Liked: Cleanliness, staff & service, amenities

Excellent service by Hotel Staff

Stayed 1 night in Aug 2025

8/10 Good

Evelyn

3 Aug, 2025

Liked: Cleanliness, staff & service, amenities

The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning

Stayed 2 nights in Aug 2025

6/10 Okay

Sam

26 Aug, 2025

Disliked: Cleanliness

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.

Stayed 2 nights in Aug 2025

8/10 Good

Chandan

8 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff were friendly

Stayed 1 night in May 2025

2/10 Terrible

Charlie

15 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.

Stayed 1 night in Sep 2025

6/10 Okay

Nick

6 Aug, 2025

Liked: Staff & service

Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.

Stayed 3 nights in Aug 2025

2/10 Terrible

Yvonne

17 Jun, 2025

Disliked: Staff & service, property conditions & facilities

I was s bit worried staying there as a single traveller

Stayed 1 night in Jun 2025

10/10 Excellent

Claire

8 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.

Stayed 3 nights in Aug 2025

4/10 Poor

Heather

25 Aug, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose

Stayed 2 nights in Aug 2025

4/10 Poor

Alan

23 Jul, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.

Stayed 1 night in Jul 2025

2/10 Terrible

Matt

15 Jun, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.

Stayed 2 nights in Jun 2025

2/10 Terrible

Rachel

29 Jun, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We took one look and walked away didn’t stay ! Just didn’t like the hotel or the vibe of it . Very run down

Stayed 1 night in Jun 2025

4/10 Poor

Richard

20 Jul, 2025

Charges for parking outragous

Stayed 4 nights in Jul 2025

4/10 Poor

Donna

22 Jul, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.

Stayed 1 night in Jul 2025

4/10 Poor

Lewis

2 Sept, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.

Stayed 2 nights in Aug 2025

4/10 Poor

Ronald

28 Aug, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍

Stayed 2 nights in Aug 2025

2/10 Terrible

Mandy

31 May, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building

Stayed 1 night in May 2025

2/10 Terrible

Drilon

25 Jun, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed was understatement No water Then no hot water Rooms were awful curtains didn’t fit window Was worse than a hostel

Stayed 1 night in Jun 2025

2/10 Terrible

Madhan

25 May, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They can improve but need to be honest

no information on refurbishment work about the property

Stayed 1 night in May 2025

2/10 Terrible

Samantha

1 Sept, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.

Stayed 3 nights in Aug 2025

2/10 Terrible

Mary

25 Jun, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

No cold water for the whole of the 7 days had to buy bottled water to have wash lift never worked for the whole of the stay room not cleaned at all for 7days towels not changed for the whole of the stay bin not emptied for the whole of the stay tea tray not filled up just absolutely disgusting the only thing that was good was the view if I could of found some were else to stay I would have left on day 2

Stayed 7 nights in Jun 2025

2/10 Terrible

Penny

22 Jun, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.

Stayed 1 night in Jun 2025

2/10 Terrible

Trevor

24 Jul, 2025

Disliked: Staff & service

I booked a room for a one night stay on Torquay, as i was travelling from Reading to pick my partner up in Paignton. I was going to leave about 7, after work, to get there for approx 11pm. I rang and made sure i could get in. i was told that if i got there after 10pm, i would be charged an additional £15 late check in fee. I have never heard that before in my life. Suffice to say, i didn't use the room and travelled down in the morning. maybe these things exist, but i've never heard anything so stupid in all my hotel staying days.

Stayed 1 night in Jul 2025

4/10 Poor

Katarzyna

1 Jun, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.

Stayed 1 night in May 2025

8/10 Good

Carmen

31 May, 2024

Liked: Staff & service, amenities, property conditions & facilities

The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!

Stayed 2 nights in May 2024

Unlock instant savings with Member Prices

The Richmond Hotel

Choose dates to view prices

Photo gallery for The Richmond Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View

Highlights

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Highlights

View all photos for Superior Triple Room, Ensuite, Sea View

Superior Triple Room, Ensuite, Sea View

Highlights

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

View all photos for Single Room, Ensuite

Single Room, Ensuite

Highlights

View all photos for Basic Double Room, Ensuite

Basic Double Room, Ensuite

Highlights

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Highlights

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible

Highlights

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite

Highlights

View all photos for Quadruple Room, Ensuite, Sea View

Quadruple Room, Ensuite, Sea View

Highlights

View all photos for Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property