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Hotel Innes by HappyCulture

4.0 star property
Baroque hotel with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Innes by HappyCulture

Front of property
Reception
Lobby sitting area
In-room safe, desk, blackout curtains, soundproofing
Reception
Hotel Innes by HappyCulture places visitors in Toulouse's vibrant city center. Guests can unwind at the daily manager's reception, enjoy a drink at the bar, and use free in-room WiFi. The multilingual staff offers tour assistance to help travelers navigate their stay seamlessly.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
The current price is S$141
includes taxes & fees
24 Oct - 25 Oct

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Toulouse City-Centre, a neighbourhood in Toulouse, Hotel Innes by HappyCulture is near a metro station. Cité de l'Espace and Basilica of Saint-Sernin are local landmarks, and some of the area's activities can be experienced at Banks of the Garonne and Ramier Park. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum.
Visit our Toulouse travel guideOpens in a new window
Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • Basilica of Saint-Sernin - 6 min walk - 0.6 km
  • Place Wilson - 8 min walk - 0.7 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 9 min walk - 0.8 km
  • Purpan Hospital - 8 min drive - 4.8 km

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Mak Food - ‬4 min walk
  • ‪Le Colombier - ‬4 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Le Tchin - ‬5 min walk
  • ‪Brioche Dorée - ‬4 min walk

About this property

Hotel Innes by HappyCulture

Upscale hotel near Cité de l'Espace
Hotel Innes by HappyCulture provides amenities, such as a free daily manager's reception and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and laundry services
  • A front desk safe, a 24-hour front desk and multilingual staff
  • A TV in reception, tour/ticket information and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Innes by HappyCulture boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (EUR 10 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Secured self-parking fee: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

Is Hotel Innes by HappyCulture pet-friendly?

Yes, this property allows pets with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Innes by HappyCulture?

As of 24 Sept, 2025, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on 24 Oct, 2025 start from S$141.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Innes by HappyCulture?

Self-parking is available for EUR 10 per night. Limited spots are available.

What time is check-in at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Innes by HappyCulture?

Checkout is at 11:00 AM.

Where is Hotel Innes by HappyCulture located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Rue d'Alsace-Lorraine, Garonne and Victor Hugo Market. Canal du Midi and Carmelite Chapel are also within 10 minutes. Jeanne d'Arc Metro Station is only a 3-minute walk and Jean-Jaurès Metro Station is 8 minutes.

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Reviews

Hotel Innes by HappyCulture Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 260 out of 460 reviews
Rating 8 - Good. 155 out of 460 reviews
Rating 6 - Okay. 36 out of 460 reviews
Rating 4 - Poor. 8 out of 460 reviews
Rating 2 - Terrible. 1 out of 460 reviews

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré cet endroit !
Stayed 1 night in Aug 2025

8/10 Good

CARMINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel a due passi dal centro, camere pulite, buona la colazione, personale eccellente sempre disponibile.
Stayed 1 night in Aug 2025

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal🙏😊, gutes Frühstück und gute Lage.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with many convenient features like filtered water.
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé pour deux jour à Toulouse entre la gare et la place du capitole, très propre et personnel sympathique
Stayed 2 nights in Jul 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super sejour

Personnel très professionnel . L’hôtel est très joli Tout est parfait
Stayed 2 nights in Jun 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
C’est le meilleur hôtel que nous avons eu pour notre séjour en France, dans la catégorie des hôtels.
Stayed 1 night in May 2025

10/10 Excellent

Claire-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel ; le personnel est très sympathique .
Stayed 2 nights in Mar 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement et équimeents au top

Extrêmement bien situé. CHambre conformtable et acceuil très chaleureux.
Stayed 1 night in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman who checked me in was kind and patient. The room was clean and comfortable, though quite small. The breakfast had many options, though I’m not sure it was worth the cost. I was given misinformation regarding the bus to the airport; it would be very helpful to future travelers to have better information on which bus to catch, the location, and the accurate cost.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux

Tout est parfait dans cet hôtel, accueil ultra chaleureux, joli décoration de chambre, emplacement calme 5 étoiles pour cet hébergement
Stayed 2 nights in Mar 2025

10/10 Excellent

salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne expérience, chambres propres, salle de bain au top, bon petit-déjeuner.
Stayed 3 nights in Feb 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Stayed 1 night in May 2025

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Liked: Cleanliness, staff & service

Average hotel

Hotel staff are lovely and friendly Room small ...very noisy from street noise The Bedding made us very itchy but it could be the soap powder they use.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience and stay. The room was small as others have noted but was clean, well appointed with comfortable beds and great air conditioning on a hot day. Breakfast was very good. Paola and Lorenzo were excellent at the check-in and checkout. Very kind and helpful. Would recommend for all these reasons and fantastic location easy walk to the center of town and many restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre au calme

Toujours un plaisirs de venir dans cet hôtel au calme
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

Jac

Liked: Cleanliness, amenities, property conditions & facilities
Super le personnel sympathique merci pour votre accueil et vos conseils Petit Déjeuner super pour tout les goûts. Attention aux stationnement un geste commercial serait bienvenue...
Stayed 3 nights in May 2025

10/10 Excellent

Jaime Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Excelente servicio, ubicación y atención del personal… Súper recomendado
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait et bien placé
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025

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