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Reviews of Le Domaine De Montjoie Toulouse - BW Premier Collection

4 out of 5
Le Domaine De Montjoie Toulouse - BW Premier Collection
63 avenue de l'aéropostale, Ramonville-Saint-Agne

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 113 reviews" "
Rating 8 - Good. 28 out of 113 reviews" "
Rating 6 - Okay. 2 out of 113 reviews" "
Rating 4 - Poor. 2 out of 113 reviews" "
Rating 2 - Terrible. 1 out of 113 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Feb 2024
Response from Solena - Front Desk on 30 Mar,2024
Dear Edward, Thank you for taking the time to provide your feedback following your stay with us. We are delighted to read your satisfaction ! We look forward to welcoming you back.Best regards.

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, staff made it.
Lovely location, clean, comfortable and smart. The staff were wonderful, could not do enough to help. Breakfast offering was expensive and limited compared to others. Nespresso machine and tea in the room was great, would have liked some milk. My room had a separate toilet to shower room, with no sink in with the toilet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was one of the highlights of our trip. The property was beautiful, our room was beautiful, and the staff was incredibly helpful and kind. We would absolutely stay here again if/when we return to Toulouse.
Stayed 1 night in Oct 2023
Response from Alan, front desk agent. on 30 Oct,2023
Dear Laura,We thank you for your gentle comment and we are glad that you enjoyed your stay in the Domaine. We hope to welcome you back and wish you a nice end of day. Alan, front desk agent.

10/10 Excellent

Ann-Margareth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was beautiful and rooms were great! However staff was rude and not very welcoming.
Stayed 1 night in Jul 2023
Response from Stéphanie on 21 Jul,2023
Dear Ann-Margareth,We would like to thank you for your confidence and your nice feed back concerning your stay.We are sorry you had a "rude" welcoming and we would like to apologize for this.We hope to welcome you back and we thank you once again for your coming.Best regards,Stéphanie-Front desk office

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful nine days at La Domaine de Montjoie, which is ideally located for exploring Toulouse and the South West of France. The hotel is set in beautiful grounds with ample free parking and a team of professional, English-speaking staff. The breakfast was particularly good, with plenty of tasty local options and the dinner menu, whilst limited, features Michelin Star dishes. I would definitely return if back in the area.
Stayed 9 nights in Apr 2023
Response from Stéphanie-La Réception on 11 May,2023
Dear David,We are pleased that you enjoyed your long stay with us and we would be glad to welcome you back.Many thanks for your wonderful feedback.We wish you a wonderful end of day.Best regards

10/10 Excellent

Jaroslav

Stayed 2 nights in Apr 2023
Response from Stéphanie on 10 Apr,2023
Dear Sir,We are pleased that you enjoyed your stay in the Domaine de Montjoie.We would like to thank you for this nice feedback and we hope to welcome you back if you cme back in Toulouse.Since then, we wish you a very nice day.Best regards,Stéphanie, front desk office.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and super helpful, from the front desk, to the groundskeepers, to the servers in the restaurant. The hotel has a laid back vibe while providing excellent service. Breakfast was delicious and well stocked. The grounds are beautiful, the paintings and sculptures are inspiring, and the surrounding neighborhood is comfortable. Great location and everything you need or want to visit is just minutes away, including the airport.
Stayed 5 nights in Aug 2022
Response from Stéphanie on 3 Sept,2022
Dear Michelle,We were glad to welcome you in Montjoie and all of us appreciated your kindness and your efforts to speak or understand french. Many, many thanks for your comment. We hope you come back soon for trail competition or just for leisure (The States are not so far away :-)).Best regardsStéphanie, front desk office.

10/10 Excellent

Ibis, hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to relax
Stayed 1 night in Jul 2022
Response from Solena, Front Desk Agent on 15 Aug,2022
Dear Sir, We thank you for your feedback, and for your compliment ! We look forward to seeing you again at the domain. Best regards,

10/10 Excellent

DARRIN

Stayed 1 night in Jun 2022
Response from Stéphanie, service réception. on 10 Jul,2022
Monsieur, Nous vous remercions de nous avoir accordé votre confiance et nous sommes ravis d'avoir été à la hauteur de celle-ci. Nous espérons vous recevoir à nouveau en région toulousaine et nous vous souhaitons une belle continuation.

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service
Very nice hotel in a beautiful park .
Stayed 1 night in May 2022
Response from Stéphanie, front desk service. on 10 Jul,2022
Dear Madam, We are pleased that you enjoyed your stay in the Domaine. We thank you very much for your trust and we hope to welcome you back one day. Best regards,

10/10 Excellent

Quentin

Stayed 1 night in Feb 2022
Response from Lucie on 5 Feb,2022
Good Morning Quentin, We're glad to see that you enjoyed your stay to the domain again. We're hoping to see you soon. Best regards, Lucie, service réception

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly chateau
We had our dog with us, there were lovely and spacious grounds to take her for walks, she was also allowed into the restaurant as long as she sat under the table. Dinner was very good but with limited vegetarian options ( one of us is a vegetarian) however they did go out of their way to provide a vegetarian meal Easy parking.
Stayed 1 night in Nov 2021
Response from Reception on 13 Dec,2021
Hi Quentin, Thanks for your return and your confidence. we'll happy to welcome you again. Sincerely, Christophe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bel endroit pour séjourner, tout s'est bien passé. Cadre très agréable, chambres assez confortables sans être exceptionnelles.
Stayed 2 nights in May 2021

8/10 Good

Marcela

Stayed 1 night in Sep 2020
Response from la réception on 8 Oct,2020
Toute l'équipe du Domaine de Montjoie vous remercie pour cette note encourageante. Nous serons ravis de vous accueillir de nouveau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location not too far from Toulouse. Amazing service, very quiet and peaceful. Breakfast was really good
Stayed 1 night in Jul 2020
Response from la réception on 19 Aug,2020
Thant you so much for this nice message. We will be pleased to welcome you again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ot to everyone's taste
We stayed here for 1 night on our way to Toulouse Airport after 2 weeks on holiday in the south of France. The buildings are recently restored old buildings. The decor is very ultra-modern with lots of high contrast, modern “art” and bright lights. The only problem we encountered was that the room we were allocated smelt very musty and damp. The receptionist found us an alternative room and all was well. The food in the restaurant was OK if you enjoy under-cooked red meat. If you enjoy seafood, the starter had loads of mashed potatoes and the main had none; very strange. I wouldn’t choose to stay here again but others might enjoy the experience.
Stayed 1 night in Sep 2019
Response from Emilie, chef de réception on 9 Sept,2019
We thank you for taking the time to give your opinion following your stay. We are sincerely sorry if you did not appreciate the type of cuisine we offer. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Reception on 26 Jun,2019
Cher client Nous vous remercions pour votre retour et sommes heureux de lire votre satisfaction Au plaisir de vous accueillir à nouveau Bien cordialement

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice hotel. An old Chateau type buiding within its own grounds. I stayed in the ennex which had large clean room. They were very modern and the bed was extremely comfortable. Shower very powerful and nothing lacking in general. Made a change to the chain hotels. Only around 15 minute drive to TLS centre (but not in rush hour).
Stayed 2 nights in Jan 2019
Response from La reception on 25 Jan,2019
Dear Andrew, All the team of the Domain thank you for your comment. That king of message is a real source of motivation for us. We are glad you enjoy your stay and we will be pleased to welcome you soon. Reception

8/10 Good

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice and helpful staff. No elevator, but they did carry luggage up for us. Breakfast expensive for what is provided.

10/10 Excellent

Kai Yin Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very nice and clean house. The lady and gentleman at the reception are very nice and friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julie, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Storybook perfection
Beautiful, perfect, right out of a storybook with lovely staff. I'm so glad we got to experience this wonderful spot. Highly recommend.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Beautiful Place but mould on the bedroom ceiling
Booked this as an overnight stay for a flight out of Toulouse. They have spent a lot of money doing up this old house and defiantly have not held back on the quality of the type of furniture, bedroom linen and the quality of the bathrooms is very very good. The bed in our room was really comfortable and the food when available before 8 pm and the menu is very limited was excellent. We had a bottle of wine and the cheese board and it was beautiful. HOWEVER we stayed in the magnolia room and if I had not been so tied after a very long drive I would have immediately asked to be moved. It was only when I work up a few hours after a sleep I got an awful damp smell in the room. in fairness the girl did point it out when we got to the room but they had the window open and the smell was not there at that time. The green mould and fungus on the bedroom ceiling was worse than any room I have stayed in 30 years going to hotels across the world. I appreciate that this property is only recently renovated and that this is down to a water leak in the roof but don’t rent the room then. If and when they get this fixed and or sort the room out I am happy to amend my rating. Would I recommend people to stay here? yes if and when the dampness issue is repaired in the facility.

10/10 Excellent

Nic, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way delight
It may not have been the easiest hotel to find but it was well worth the effort. A beautiful new conversion with friendly staff, an outdoor breakfast (if desired), large, well appointed rooms and the bathrooms, wow!

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Geor, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Beautiful setting. Great rooms
Rooms were very spacious. Staff wonderful. Great hotel in a beautiful setting Quiet. Plenty of parking.

8/10 Good

bernard, west palm beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice gardens and quiet
brand new hotel Nice stay

10/10 Excellent

John, Eindhoven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the first time I stayed at this hotel but will for sure be back. Only donwnside is that the selection of restaurants in walking distance is limited. Great find.

10/10 Excellent

Frederick W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place!
Amazing little place.. Brand new refurb old building.. Great value for money. Only issue is Wifi very very slow. Other than that my No 1 Choice!

10/10 Excellent

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme
Hôtel très agréable, calme. Bon petit déjeuner. Très beau parc
Stayed 1 night in Jan 2024
Response from Solena - Service Réception on 30 Mar,2024
Cher Arnaud, Nous vous remercions d'avoir pris le temps de laisser votre avis sur votre séjour au Domaine.Nous sommes ravis de lire que vous avez passé un agréable moment chez nous et nous espérons vous recevoir à nouveau lors d'un prochain passage en région toulousaine. Très belle continuation à vous.

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau domaine avec grand parc arboré. Calme et sûr. Belle chambre dans l'annexe (pas d'ascenseur). Bémol sur les bornes de recharge électrique qui vont apparemment être payantes...dommage vu la progression des VE c'est un service (gratuit) que les hôtels pourraient mettre en avant pour attirer les clients.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
MUy limpio, gran habitacion y comoda cama. Lugar muy cerca de touluse y muy silencioso.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Joli mais literie peu confortable
L’endroit est joli et agréable mais la literie très très dure. L’accueil est minimaliste. Pas d’explications, il a fallu poser d’incitative tout ce qui est expliqué partout ailleurs.
Stayed 1 night in Sep 2023

8/10 Good

Pierre Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour
Séjour très agréable
Stayed 1 night in Aug 2023
Response from Solena - Service Réception on 17 Sept,2023
Bonjour Mr Pierre Yves,Nous vous remercions pour votre retour et pour cette jolie note que vous nous avez attribué ! Ce fût un plaisir pour nous de vous accueillir au Domaine de Montjoie, A bientôt,

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Stéphanie on 21 Jul,2023
Cher Monsieur,Nous vous remercions pour votre retour et vos notes qui sont la plus belle des récompenses pour nos équipes.Nous serons ravis de vous accueillir à nouveau lors d'un prochain passage en région toulousaine.En vous remerciant à nouveau pour votre confiance, nous vous souhaitons une agréable fin de journée.Stéphanie-La Réception

2/10 Terrible

AH KOON

Stayed 1 night in Apr 2023
Response from Stéphanie-La Réception on 11 May,2023
Bonsoir,Nous sommes désolés de ne pas avoir été à la hauteur de vos attentes.Pourriez-vous nous préciser ce qui vous a déplu lors de votre séjour ou en quoi nous pourrions nous améliorer afin de vous satisfaire au mieux?N'hésitez pas à nous contacter.En espérant pouvoir vous recevoir une nouvelle fois pour une meilleure expérience, nous vous souhaitons une très agréable soirée.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour dans cet établissement au calme, proche de Toulouse.
Stayed 2 nights in Apr 2023
Response from Stéphanie on 13 Apr,2023
Cher Thierry,Nous vous remercions d'avoir pris le temps de donner votre avis sur votre séjour au Domaine de Montjoie.Nous sommes ravis que vous ayez apprécié votre séjour dans le calme du Domaine aux portes de Toulouse et nous espérons vous recevoir à nouveau très bientôt.En vous remerciant à nouveau, je vous souhaite une agréable fin de journée.Stéphanie-La Réception

10/10 Excellent

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Stéphanie on 10 Apr,2023
Cher Arnaud,Nous vous remercions vivement d'avoir pris le temps de donner votre avis sur votre séjour au Domaine de Montjoie et pour la belle note que vous nous avez accordée.Nous sommes ravis que vous ayez apprécié votre passage chez nous et nous espérons vous recevoir très bientôt.Dans cette attente, nous vous souhaitons une agréable fin de journée.Bien cordialement,Stéphanie-La Réception.

10/10 Excellent

Philippe

Stayed 1 night in Feb 2023
Response from Stéphanie-La Réception on 5 Mar,2023
Cher Philippe,Nous vous remercions d'avoir pris le temps de donner votre avis sur votre séjour au Domaine de Montjoie, et nous vous remercions pour cette belle note. Votre satisfaction est notre plus belle récompense.Nous espérons vous recevoir à nouveau et, dans cette attente, nous vous souhaitons une bonne continuation.Bien cordialement,

10/10 Excellent

Marc-Edouard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Stéphanie on 28 Jan,2023
Cher Marc-Édouard,Nous vous remercions d'avoir pris le temps de donner votre impression sur votre séjour au Domaine de Montjoie, et nous sommes ravis que vous l'ayez apprécié.Merci pour cette belle note. Nous espérons vous recevoir à nouveau prochainement. D'ici-là, nous vous souhaitons une très agréable fin de journée.Stéphanie-La Réception.

10/10 Excellent

Emilie

Stayed 1 night in Jan 2023
Response from Stéphanie, service réception. on 15 Jan,2023
Madame,Nous vous remercions d'avoir pris le temps de nous donner votre avis sur votre séjour au Domaine, et nous sommes ravis que vous ayez apprécié nos prestations.En vous remerciant pour la confiance que vous nous avez accordée et en espérant vous recevoir à nouveau, nous vous souhaitons une agréable fin de journée.

10/10 Excellent

Aude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu d’exception, accueil exceptionnel, gentillesse de toutes les personnes présentes. Je recommande
Stayed 2 nights in Sep 2022
Response from Solena, Service Réception on 21 Sept,2022
Madame, Un grand merci pour votre retour, votre avis est très important pour nous. Nous ne manquerons pas de faire part de vos compliments à ensemble de notre équipe. A bientôt au Domaine de Montjoie,

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel situé dans un parc au calme proposant les facilités essentielles pour se reposer et se détendre. Chambres confortables et modernes. Restaurant offrant une carte réduite mais très goûteuse qui mérite le détour. Personnel attentionné et chaleureux.
Stayed 1 night in Jul 2022
Response from Solena, Service Réception on 15 Aug,2022
Cher Patrick, Nous vous remercions vivement pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour au Domaine et nous espérons vous recevoir à nouveau lors d'un prochain passage en région toulousaine. En vous remerciant à nouveau, je vous souhaite une agréable journée. Bien cordialement,

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchantés de notre séjour
Nous avons passé 2 très bonnes nuits dans une chambre spacieuse et de grand confort. Le personnel est à l'écoute et le service largement à la hauteur de ce 4 étoiles. Le dîner était savoureux et le petit déjeuner également. Nous sommes donc enchantés de notre séjour dans cet établissement.
Stayed 2 nights in May 2022
Response from Stéphanie, service réception. on 10 Jul,2022
Monsieur, Nous vous remercions sincèrement pour ces compliments qui nous vont droit au cœur. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous recevoir à nouveau si votre chemin passe par Toulouse. En vous remerciant encore, nous vous souhaitons une agréable journée.

10/10 Excellent

Stéphane

Stayed 1 night in Apr 2022

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Marion on 22 Mar,2022
Cher Alain, Nous vous remercions d'avoir pris le temps de noter votre séjour au Domaine de Montjoie. Nous sommes ravis de voir que vous avez passé un agréable moment. Au plaisir de vous accueillir à nouveau prochainement.

10/10 Excellent

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Marion on 25 Feb,2022
Cher Philippe, Nous vous remercions d'avoir pris le temps de noter votre séjour au Domaine de Montjoie. Nous sommes ravis de voir que vous avez passé un agréable moment. Au plaisir de vous accueillir à nouveau prochainement.

10/10 Excellent

Aline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour très agréable dans un magnifique cadre et surtout une équipe à l'écoute de nos besoins!
Stayed 1 night in Jan 2022
Response from Stéphanie, service réception. on 2 Feb,2022
Madame, Nous sommes ravis que vous ayez apprécié votre séjour au Domaine et nous vous remercions chaleureusement pour votre commentaire et votre confiance. En espérant vous accueillir de nouveau, je vous souhaite une agréable fin de journée.

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Cadre très agréable et calme. Personnel de l'hôtel et du restaurant très sympathique. Chambre simple mais avec une déco moderne très sympa. Restaurant d'un très bon qualité:prix. Chargeur Tesla en état de marche. En résumé : parfait. Je recommande.
Stayed 1 night in Jan 2022
Response from Marion on 12 Jan,2022
Cher Laurent, Nous vous remercions pour vos gentils commentaires concernant votre séjour et nos équipes. Nous sommes ravis de lire que nous avons été à la hauteur de vos attentes et espérons avoir l'occasion de vous accueillir à nouveau prochainement! Bien cordialement, Marion Service réception

8/10 Good

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bonne adresse. un hôtel au calme, très confort aux portes de Toulouse.
Stayed 1 night in Nov 2021
Response from Steph on 28 Nov,2021
Monsieur, Nous vous remercions pour votre commentaire et sommes ravis que vous ayez apprécié votre séjour chez nous. En espérant pouvoir vous accueillir à nouveau, nous vous souhaitons une agréable fin de journée. Stéphanie, service réception.