Grand Hotel and Apartments Townsville

4.5 star property
Luxury hotel with fitness centre and outdoor pool

Choose dates to view prices

The Grand Hotel and Apartments Townsville offers a comfortable base in South Townsville with practical amenities including dry cleaning services, a gym, and an outdoor pool. Visitors appreciate the free newspapers and consistently mention the staff's helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Laundry
  • Free WiFi
  • Air conditioning
The current price is S$130
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Superior Room

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier King Room

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Washer/dryer
Pillow menu
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment - Eco Green Stay

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washing machine
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

Stadium View King Room

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premier One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View 1 Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
8-10 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 18 min walk - 1.6 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪The Australian - ‬1 min walk
  • ‪Grill'd - ‬1 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury hotel located in South Townsville
Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), wedding services and free newspapers
  • A lift, tour/ticket information and luggage storage
  • Concierge services, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Designer toiletries, showers and hairdryers
  • Cots/infant beds, cable channels and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 20 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 16 Nov, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 15 Dec, 2025 start from S$130.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Checkout is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 15 minutes. Townsville Station is 28 minutes by foot.

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Reviews

Grand Hotel and Apartments Townsville Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 579 out of 998 reviews
Rating 8 - Good. 298 out of 998 reviews
Rating 6 - Okay. 72 out of 998 reviews
Rating 4 - Poor. 26 out of 998 reviews
Rating 2 - Terrible. 23 out of 998 reviews

Reviews

8/10 Good

Keeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, amenities
The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and great property for an overnight stay in Townsville. Gillian on reception was hugely helpful when we booked and displayed amazing levels of exceptional customer service!
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were excellent and very welcoming. Bed was very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Very solid property
Stayed 2 nights in Jun 2025

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and nothing was too much trouble Lorraine in particular was very helpful Great location
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Edgardo Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 2 nights in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Great location for dining, but needs a bit of an update, overall good spot in Townsville
Stayed 2 nights in Mar 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service
Will stay there again, great position, lovely helpful staff.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern property. Good location, very friendly staff. Easy check in and check out. View was of a side street which was the only downside of the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very good and the car parking was very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Amazing
Stayed 1 night in May 2025

10/10 Excellent

Susane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our overnight stay. The hotel is a short walk from the football stadium and several restaurants which was very convenient.
Stayed 1 night in Jun 2023

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property close to the city and many restaurants. Staff were extremely helpful and friendly. Definitely recommend this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to cowboys stadium
Stayed 2 nights in Sep 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect close to many restaurants and just a short walk over the river to the city. The staff were very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a great hotel. Staff are so friendly The premium 1 bd apartment had everything you could need The parking was good and everything in walking distance
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Clean and tidy with friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The property is comfortable and well presented and the team are warm and welcoming.
Stayed 1 night in Nov 2022

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick, comfortable one night stay

Always enjoy our stay at the Grand Mercure. Good location, with comfortable and clean rooms. Price is reasonable considering it’s the busy festive season.
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Frequent traveller But first time at this hotel Friendly staff Clean, quiet, neat and comfortable Ticked all the boxes for my stay I'll be back
Stayed 1 night in Nov 2023

8/10 Good

Kassy

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, water bottles in room would have been nice.
Stayed 1 night in Nov 2022