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Madison Plaza Townsville

4.0 star property
Central hotel connected to a shopping centre in Townsville with a 24-hour front desk

Choose dates to view prices

Photo gallery for Madison Plaza Townsville

Café
Point of interest
1 bedroom, desk, iron/ironing board, cots/infant beds
LCD TV, DVD player
Lobby
Located near Castle Hill, Madison Plaza Townsville welcomes travelers with attentive service and practical amenities. Guests connect using in-room WiFi, store luggage upon arrival, and access rooms via elevator. A vending machine and laundry facilities add extra convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is S$126
includes taxes & fees
8 Oct - 9 Oct

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Room (Shower over Bath)

1 bedroom, desk, iron/ironing board, cots/infant beds

Business Room (Shower over Bath)

8.0 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Iron/ironing board
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Suite

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Queen Room

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Queen Room

7.2 out of 10
Good
(60 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪A Touch of Salt - ‬3 min walk
  • ‪City Life Cafe - ‬2 min walk
  • ‪Heydeys - ‬3 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk

About this property

Madison Plaza Townsville

Upscale hotel near Castle Hill
Located close to Catholic Diocese of Townsville and Queens Gardens, Madison Plaza Townsville provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A TV in reception, a lift and a vending machine
  • A banquet hall, smoke-free property and luggage storage
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Fridges and irons/ironing boards
  • LCD TVs with DVD players
  • Cots/infant beds, housekeeping and desks

Similar properties

Lobby lounge

Hotel Grand Chancellor Townsville

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,000 reviews
Hotel Grand Chancellor Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Is Madison Plaza Townsville pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Madison Plaza Townsville?

As of 1 Oct, 2025, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 8 Oct, 2025 start from S$126.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Madison Plaza Townsville?

Limited spots are available.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Townsville?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Madison Plaza Townsville located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

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Reviews

Madison Plaza Townsville Reviews

7.2

Good

7.2

Cleanliness

6.6

Amenities

7.8

Staff & service

6.8

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 285 out of 1008 reviews
Rating 8 - Good. 298 out of 1008 reviews
Rating 6 - Okay. 188 out of 1008 reviews
Rating 4 - Poor. 127 out of 1008 reviews
Rating 2 - Terrible. 110 out of 1008 reviews

Reviews

10/10 Excellent

Carla

Liked: Amenities
Had a great stay with Madison
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Front of house were very nice but the rooms just need updating. Cheers
Stayed 2 nights in Sep 2025

2/10 Terrible

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Fridge was unstable so everytime you open it things fell forward.
Chairs and stools covered in stains
Black dirt around switched
Stayed 5 nights in Jul 2025

8/10 Good

Jason Scott

Liked: Cleanliness, staff & service
Older style property in a convenient location. Staff were friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in May 2025

6/10 Okay

P

First stay at the Madison Plaza. Not sure if I'll stay again. I don't mind a hotel room that's seen a bit of wear and tear, but at $350 per night I would expect something MUCH better.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it there
Stayed 1 night in Jun 2025

6/10 Okay

Roger

Liked: Staff & service
Few minutes walk to other properties for car park
Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovly place to stay and the reception stuff were so nice
Stayed 2 nights in Apr 2025

2/10 Terrible

jerome

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible stay. Whole hotel got evacuated at 5:30AM due to a faulty alarm sensor. Pictures of hotel rooms on expedia are nowhere near what you book for ! I have been told by local taxi that this hotel is used for homeless shelter/assistance
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Car parking is a bit insecure
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Country Bank stadium and staff very friendly
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times always friendly staff rooms are comfortable and clean and having the customer carpark right next to the police station is comforting
Stayed 1 night in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Great location in middle of town, dated facilities. In saying that it was clean and the staff where great.
Stayed 1 night in Jun 2025

2/10 Terrible

Damien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
10 mins after i checked in i checked out. Rooms were anything like the photos. Upon checkin i waiting 30min as the front desk was unattended
Stayed 1 night in Aug 2025

4/10 Poor

Stacey

Disliked: Staff & service, property conditions & facilities
The check in time is so wrong
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a last minute need as my original place I had booked had given away my room. The staff at Madison were excellent and very helpful, especially since I arrived just after 9 pm.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service
Good position, friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Nigel

Great location....very well priced...adequate room facilities.... The TV had very low quality picture and sound The bed sheets smelled badly of cigarette smoke
Stayed 1 night in Jun 2025

6/10 Okay

Karlo

Liked: Staff & service
The room ok and staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very close shops and restaurants.
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Amenities
Great location but rooms need a good renovation only half done need new carpets furniture
Stayed 1 night in May 2025