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Reviews of Century Inn

4 out of 5
Century Inn
5 Airfield Rd (Corner Princes Hwy), Traralgon, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 501 reviews" "
Rating 8 - Good. 178 out of 501 reviews" "
Rating 6 - Okay. 44 out of 501 reviews" "
Rating 4 - Poor. 19 out of 501 reviews" "
Rating 2 - Terrible. 10 out of 501 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Stayed 4 nights in Apr 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chantal

Travelled with group
Liked: Amenities
Superb day – comfort, cleanliness, service. Everything was excellent. Surprised and delighted.
Stayed 1 night in Apr 2024
Response from Century Inn on 24 Apr,2024
We're so happy to hear, Chantal!

10/10 Excellent

Amril Harith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. Good facility and amenities.
Stayed 1 night in Mar 2024
Response from Alan on 23 Apr,2024
Thank you for providing us feedback on your stay. We're glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean rooms with good beds. It is very quiet. There is a great restaurant for Dinner and breakfast and a cappuccino you would expect from a popular coffee shop.
Stayed 1 night in Mar 2024
Response from Alan on 2 Apr,2024
Thanks for the positive review. We're glad you've enjoyed your stay + the amazing coffees from our restaraunt. We hope to see you again soon!

10/10 Excellent

Marg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, great rooms. Had all that was needed for a comfortable stay. Lovely staff...friendly and helpful. Would highly recommend
Stayed 1 night in Mar 2024
Response from Alan on 23 Apr,2024
Thank you for the positive review! We're glad you enjoyed your room and stay with us. We hope to see you again soon!

8/10 Good

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic place to stay
Stayed 1 night in Mar 2024
Response from Century Inn on 24 Apr,2024
Thank you, Reynaldo.It's our pleasure.

4/10 Poor

Bob

Business traveller
Disliked: Staff & service
Dirty sheets, difficult after hours entry, disturbed for cleaning prior to checking out.
Stayed 1 night in Mar 2024

10/10 Excellent

Mina

Stayed 1 night in Feb 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to hospital and nearby food services
Stayed 1 night in Feb 2024
Response from Century Inn Traralgon on 19 Feb,2024
Thanks, Stuart

10/10 Excellent

Erin, Surf Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Feb 2024
Response from Century Inn Traralgon on 19 Feb,2024
Glad to hear it, Erin

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more in room service information (booklet) available in rooms
Stayed 1 night in Feb 2024
Response from Century Inn Traralgon on 19 Feb,2024
Thanks Kathy, we will look into this.

8/10 Good

janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Zenun

Stayed 1 night in Jan 2024

6/10 Okay

Barbara

Stayed 2 nights in Jan 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tv useless remote does not work
Stayed 1 night in Jan 2024

2/10 Terrible

T

Stayed 1 night in Jan 2024

10/10 Excellent

Adnan Botros

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in of my favorite motel
Stayed 2 nights in Dec 2023

6/10 Okay

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, quiet and helpful staff but the Luxury (?) Apartment (?) lacked facilities to qualify as a self catering apartment. Kitchen/kitchenette was lacking.
Stayed 2 nights in Nov 2023

6/10 Okay

Ruby

Stayed 1 night in Nov 2023

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a refurbishement
Stayed 1 night in Nov 2023
Response from Century Inn Reservations on 23 Nov,2023
Thank you for your rating and review, Noel.

10/10 Excellent

Lesley, Mulgrave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right next to the Latrobe regional hospital. Only 10 min pathed walk way to the hospital and 5min to medical specialist clinic. (or a very easy drive) If we had family member needing another major operation we would book a room for the night before and day of the operation. This would give me a nice clean and relaxing place to wait for updates. (much better than the 7 hours hanging around the hospital canteen)
Stayed 1 night in Nov 2023
Response from Century Inn Reservations on 23 Nov,2023
Thank you so much for your review, Lesley. We really appreciate it.

4/10 Poor

Heydar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Stayed 1 night in Nov 2023
Response from Century Inn Reservations on 23 Nov,2023
Thank you for your rating, Gregory!

10/10 Excellent

Shannara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. The window between the bathroom and bedroom was a little odd, but the shower had amazing water pressure. Would stay here again.
Stayed 4 nights in Oct 2023
Response from Century Inn Reservations on 23 Nov,2023
Thank you for your rating and review, Shannara.

8/10 Good

Scott

Stayed 1 night in Oct 2023
Response from Century Inn Reservations on 23 Nov,2023
Thank you for your rating, Scott.

10/10 Excellent

Suzette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 1 night in Oct 2023
Response from Century Inn Reservations on 1 Nov,2023
Thank you for your rating and review, Suzette!

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Century Inn Reservations on 23 Oct,2023
Thank you for your rating, Peta!

10/10 Excellent

Ian

Stayed 2 nights in Oct 2023
Response from Century Inn Reservations on 30 Oct,2023
Thank you for your rating, Ian!

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Out of town
Stayed 1 night in Oct 2023
Response from Century Inn Reservations on 15 Oct,2023
Thanks for your rating and review, Paul.

8/10 Good

Marita

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Century Inn Reservations on 15 Oct,2023
Thank you for your rating, Marita.

8/10 Good

Suzette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2023
Response from Century Inn Reservations on 15 Oct,2023
Thank you for your rating and review, Suzette.

10/10 Excellent

Suzette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. Easy to book, great service and easy to deal with.
Stayed 1 night in Oct 2023
Response from Century Inn Reservations on 1 Nov,2023
Thank you for your lovely review, Suzette. We really appreciate it.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Century Inn Reservations on 15 Oct,2023
Thank you for your rating, Alexander.

10/10 Excellent

Arlene

Stayed 1 night in Sep 2023
Response from Century Inn Reservations on 2 Oct,2023
Thank you for your rating, Arlene.

8/10 Good

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2023
Response from Century Inn Reservations on 2 Oct,2023
Thank you for your rating and review, John.We really appreciate it.

6/10 Okay

Lance

Liked: Amenities
The room was an upgrade (I think) I was never told but: The Spa was out of order and very dirty with a soap packet left in the bath The sill in the bath window was filthy There was a large dead bug on the floor in the bath The window in the bedroom was rotted and unusable The wall around the new air conditioner was left bare so you can see where the previous air con was installed A pile of dirt was left near the entrance door As I believe it was an upgraded room, I appreciated the extra room and ammenities but if I had paid full price for a room left in this condition I would not have been very pleased.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money would stay again
Stayed 1 night in Sep 2023
Response from Century Inn Reservations on 19 Sept,2023
Thank you for your review, Sarah. We really appreciate your feedback.

10/10 Excellent

Juliana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on 16/9 and the staff were very welcoming and multi tasked in a calm manner. Looking forward to come back soon.
Stayed 1 night in Sep 2023
Response from Century Inn Reservations on 19 Sept,2023
Thank you for your review, Julianna. We really appreciate your feedback.

8/10 Good

Evangelia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful very polite Good on you mate
Stayed 1 night in Sep 2023
Response from Century Inn on 19 Sept,2023
Thank you for your review, we really appreciate your feedback.

4/10 Poor

Wayne

Travelled with partner
Disliked: Property conditions & facilities
Arrived for a romantic 10 year anniversary stay with my wife waited ages at front desk for bookin Got into luxury apartment no hot water in shower No romantic gesture in room or rose petals like I requested or chocolate Went to dinner same guy running around to manage hotel by himself not enough staff on Sat down to no candle light dinner no complimentary cocktails as requested during the. Week arranged by staff phone call for a extra $100 on bookin So upset and disappointed in service and customer relations. Food was fantastic Chk out the Indian inquisition over a over priced $ 5 bottle of water that we did not drink Never coming back Thanks for ruining the memory of our first time we met after 10 years Mr & Mrs Eager
Stayed 1 night in Sep 2023

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed looked like it had been sat on. Shower made an horrendously loud noise. Pillows were soooo thin, as was doona. Spare blanket was like it was made on hessian. Clearly the rooms on the ads, we’re NOT the same as the allocated rooms!!
Stayed 1 night in Sep 2023
Response from Century Inn Reservations on 7 Sept,2023
Hi Julie,Thank you for taking the time to tell us about your experience at Century Inn. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Century Inn, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the local hospital, staff friendly, bed comfortable, place quiet & has the convenience of having a good restaurant.
Stayed 1 night in Aug 2023
Response from Century Inn Reservations on 6 Sept,2023
Thank you so much for your rating and review, Diana!

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here, rooms comfortable and well done. I do wish they had smart TVs so I could watch Netflix though!
Stayed 1 night in Aug 2023
Response from Century Inn Reservations on 6 Sept,2023
Thank you for your rating and review, Tanya.All rooms are equipped with a Chromecast device which you can stream Netflix from.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in Sep 2023
Response from Century Inn Reservations on 4 Sept,2023
Thank you for your review, Angela!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Century Inn Reservations on 4 Sept,2023
Thank you for your rating, Claire!

4/10 Poor

Bethany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
House cleaning came didn’t do the floors for entire stay! 3nights but came to make the bed but didn’t do any cleaning
Stayed 3 nights in Aug 2023
Response from Century Inn Reservations on 7 Sept,2023
Hi Beth,Thank you for taking the time to tell us about your experience at Century Inn. we are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Century Inn, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little cold but other than that was happy
Stayed 2 nights in Aug 2023
Response from Century Inn Reservations on 4 Sept,2023
Thank you for your feedback and review, Tammy.

8/10 Good

grove, Patterson Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for business. Clean tidy and quite. Nice surroundings.
Stayed 2 nights in Aug 2023
Response from Century Inn Reservations on 14 Aug,2023
Thank you for your rating and review, we really appreciate it.