Find Cat & Dog Friendly Hotels in Trigance from S$104

"Very rude staff that made very little effort on customer service. "

" Overall we had a pleasant stay — the campsite is clean and the facilities are good for families. However, we were quite surprised by a strange and outdated rule at the swimming pool: men are only allowed to wear tight-fitting swimwear, such as briefs or tight boxers. Regular swim shorts (including sport brands like Adidas, etc.) are not allowed. This rule supposedly exists for "hygiene" reasons, but it is applied only to men, which feels arbitrary and even discriminatory. Women are free to wear whatever swimwear they like, including ones they've used elsewhere. It would have been helpful to clearly state this rule during the booking process, as many guests were unaware and had to buy new swimwear just to access the pool. I hope the management will reconsider this policy or at least ensure equal and fair standards for all guests in the future "

"Upgraded room to get balcony but when I got there, it was ground level room, no balcony. When I went to front desk to show receipt that I paid for balcony room, they told me that my patio area is the same thing. That’s not the same thing. Patio and balcony are too different things. If I wanted ground floor patio, I would have booked that. Besides, it’s not much of a patio area anyway, just more walk space to gate. Plus the bushes surrounding the area block any view. Pictures didn’t match the room that I uploaded to pay for. The area over all is nice considering how budget friendly it is and I’m sure the other rooms are nicer too but unfortunately I feel like I didn’t get what I thought I paid for. They put me in the worst room out of all of them."