Located close to Polaria and Polar Museum, Smarthotel Tromso provides a coffee shop/cafe, dry cleaning/laundry services and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), free bike hire and tour/ticket information
Free newspapers, a lift and laundry services
A 24-hour front desk, coffee/tea in reception and a computer station
Guest reviews speak highly of the helpful staff
Room features
All 160 rooms include comforts such as air conditioning, as well as amenities such as free WiFi.
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NOK 195 for adults and NOK 89 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Free bicycle rentals
Ski storage
TV in common areas
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
1 building
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Built in 2013
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
26-inch TV with cable channels
More
Air conditioning
Bulk dispensers for toiletries
Desk
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately NOK 195 for adults and from NOK 89 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
Smarthotel Tromso Hotel
Smarthotel Hotel Tromso
Smarthotel Tromso
Tromso Smarthotel
Smarthotel Tromso Hotel
Smarthotel Tromso Tromsø
Smarthotel Tromso Hotel Tromsø
Frequently asked questions
Is Smarthotel Tromso pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Smarthotel Tromso?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Smarthotel Tromso?
Checkout is at noon.
Where is Smarthotel Tromso located?
Located in the heart of Tromsø, this hotel is within a 10-minute walk of Tromso Cathedral and Polaria. Polar Museum and Arctic Cathedral are also within 2 mi (3 km).
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Smarthotel Tromso Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 364 out of 1003 reviews
10 - Excellent
364
Rating 8 - Good. 414 out of 1003 reviews
8 - Good
414
Rating 6 - Okay. 146 out of 1003 reviews
6 - Okay
146
Rating 4 - Poor. 50 out of 1003 reviews
4 - Poor
50
Rating 2 - Terrible. 29 out of 1003 reviews
2 - Terrible
29
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Great; close to city center
Nathalie
Stayed 3 nights in Jun 2025
10/10
Nice area and good hotel
Neha Nidhi
Stayed 2 nights in Mar 2025
8/10
Nice, small, cheap room.
Richard
Stayed 1 night in Jun 2025
8/10
It is a interesting building, quite big, so that it is easy to get lost looking for your room on each floor. Nice finishing materials and quite small but comfortable rooms with private bathroom.
ALBERTO
Stayed 2 nights in Jun 2025
10/10
Really cool hotel. The breakfast was very good and with a good price (taking into consideration the prices in Norway). Very clean rooms and bathrooms, friendly staff and the location is really close to the center of the town. The room was a little small, but still more than enough for two people. The bed was comfortable, there was a smart TV which was nice, so we could stream over our own Netflix account.
Juri
Stayed 3 nights in May 2025
10/10
Great value and location
Brian
Stayed 2 nights in Jan 2025
6/10
Small room, basic but clean, with decent shower. They somehow only managed to book me in for 1 night even though my reservation was for 4, a fact I only discovered when the cleaning staff came to change the room and were surprised that I was still there! Didn't have the breakfast, but the free coffee in the lobby was a plus.
Christopher
Stayed 5 nights in Jun 2025
6/10
Located in the centre, but not near any stores.
Neal
Stayed 4 nights in Jun 2025
10/10
This hotel is great for a cheaper hotel option. Rooms are on the smaller side but the room was clean and the bathroom modern and tidy. Great location. Close to all the tour pick up/drop off locations. Overall a great stay for the price.
Claire
Stayed 3 nights in Mar 2025
8/10
Everyone was friendly and helpful. Breakfast had great options. All areas very very clean.
Location was convenient, walkable to everywhere, ans safe.
Erica
Stayed 5 nights in Mar 2025
10/10
Super stay ! Loving the breakfast !
Clément
Stayed 3 nights in Nov 2024
8/10
Great location. Clean, quiet and comfy.
Verified traveller
Stayed 3 nights in Nov 2024
6/10
The hotel staff were very friendly and helpful. The buffet breakfast was excellent with a great range of choices of breakfast food. The freely available water, tea and coffee was great.
Unfortunately, myself and several of my travelling companions experience problems with plug sockets that did not work and sometimes no WiFi was available.
Valerie
Stayed 4 nights in Mar 2025
10/10
The hotel has a good location, very near to relevant places if you're going as tourist. The bed is quite small for two people but it's good enough to spend couple of nights there
Verified traveller
Stayed 2 nights in Jan 2025
10/10
The place was basic, but good. Everything worked andcwas clean. Great shower. Great breakfast and lovely staff
David
Stayed 3 nights in Nov 2024
8/10
Our room was very small. Comfortable bed. Good location.
Tanisha
Stayed 4 nights in Nov 2024
8/10
Stay was fine, but note there is no laundry facilities despite being listed as an amenity on hotels.com
Rachel
Stayed 2 nights in Feb 2025
4/10
"Double-Room" was extremely small. Even for just 2 people.
DANIEL
Stayed 1 night in Feb 2025
10/10
Near city center. Good rooms, heated.
Anabella
Stayed 4 nights in Nov 2024
10/10
Centrally located hotel in Tromso, close to good restaurants. The staff and property were as good as expected
Claire
Stayed 1 night in Aug 2024
8/10
Excellent location, comfortable room and bathroom, delicious breakfast, very friendly breakfast staff. But the reception staff was very bad. Not at all friendly or helpful, they seem tired and without any interest in their work. A shame, because it is a very good hotel.
Margarita
Stayed 3 nights in Feb 2025
10/10
Great for us
john
Stayed 2 nights in Nov 2024
4/10
Very small room.
DANIEL
Stayed 3 nights in Feb 2025
10/10
Staff were very helpful and nice.
David
Stayed 1 night in Jan 2024
10/10
This was a one night stay until our other hotel, on the docks, was available the next day. It's a great little hotel for all the basics - the beds were comfortable, breakfast was good, water was hot and everything was clean. The location is really good and just a few minutes walk to the docks (but not the water and mountain view I was looking for). The room is small and for a couple you wouldn't really spend time in it rather than sleeping, because of its size, but there is a communal room downstairs with large TV and tea/coffee is always available there as well.